List of Certero for Enterprise ITAM Customers

Certero

Cedarwood 2 Kelvin Close,
Warrington, WA3 7PB,
United Kingdom

https://www.certero.com/

44 19 2586-8970

Professional Services

$2M

Since 2010, our global team of researchers has been studying Certero for Enterprise ITAM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Certero for Enterprise ITAM for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Certero for Enterprise ITAM for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management include: Notting Hill Genesis, a United Kingdom based Construction and Real Estate organisation with 2047 employees and revenues of $945.0 million, NHS South, Central and West (SCW), a United Kingdom based Healthcare organisation with 1200 employees and revenues of $600.0 million, Walsall Healthcare NHS Trust, a United Kingdom based Healthcare organisation with 4400 employees and revenues of $425.0 million and many others.

Contact us if you need a completed and verified list of companies using Certero for Enterprise ITAM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Certero for Enterprise ITAM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
NHS South, Central and West (SCW)	Healthcare	1200	$600M	United Kingdom	Certero	Certero for Enterprise ITAM	Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management	2020	n/a	In 2020, NHS South, Central and West implemented Certero for Enterprise ITAM as the Certero Unified Platform, IT Asset Management to provide a single asset repository supporting IT Services and the Service Desk. The deployment was positioned to give service desk analysts immediate hardware and software context while they managed incidents and service requests across SCW IT Services in the United Kingdom. Certero for Enterprise ITAM is referenced directly in daily operations by service desk staff alongside other operational tools. The implementation emphasized core capabilities consistent with Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management and included inventory discovery, normalized configuration data, software identification and license reconciliation workflows. Configuration focused on a central asset catalog and role based access for IT Service Desk analysts, with asset reconciliation processes to support software entitlement reviews and SaaS subscription tracking. Certero for Enterprise ITAM was used to surface device and software ownership, lifecycle state and procurement identifiers to downstream operational workflows. Operationally Certero was operated alongside the Service Desk application TOPDesk and a set of support tools used by analysts such as 3CX, BeyondTrust Remote Support Representative Console, NHS Digital portal, EmisWeb, SystemOne, StreamDeck and Swivel Secure Admin Portal. The platform provided the IT Service Desk with asset context during incident recording and SLA driven response, without claiming direct system integrations that were not specified. Active Directory administration and new user provisioning remained an adjacent operational responsibility for the IT Service Desk, providing user and OU context to asset records maintained in Certero. Governance and process alignment were implemented through existing ITIL based ITSM practices, requiring adherence to SCW IT Security Policy, SLA driven incident escalation and timely communication to management during outages. Certero for Enterprise ITAM was incorporated into these governance workflows to support accurate asset data for incident triage, security escalation and routine operational reporting by the Service Desk.
Notting Hill Genesis	Construction and Real Estate	2047	$945M	United Kingdom	Certero	Certero for Enterprise ITAM	Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management	2020	n/a	In 2020, Notting Hill Genesis deployed Certero for Enterprise ITAM to establish a centralized inventory and control plane for its IT estate. The implementation explicitly used Certero for Enterprise ITAM to deliver Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management capabilities across the organization. Configuration and functional scope focused on discovery and inventory of managed endpoints, software identification and license reconciliation, and SaaS consumption visibility consistent with ITAM best practices. The project named an internal Asset Manager who stood up asset lifecycle processes, managed device inventory, and linked asset records to vulnerability remediation workflows documented by the security team. The Certero deployment was integrated into existing security and operational tooling that the team referenced, including ingestion of vulnerability scan data from Nessus and correlation with Splunk SIEM and Microsoft Azure security and compliance tooling for investigations and reporting. Packet level analysis using Wireshark and periodic vulnerability assessments supported incident triage and remediation tracking, while governance activity included monthly IT risk reporting to executives and alignment of asset controls with ISO 27001 and Cyber Essentials related activities.
Walsall Healthcare NHS Trust	Healthcare	4400	$425M	United Kingdom	Certero	Certero for Enterprise ITAM	Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management	2020	n/a	In 2020, Walsall Healthcare NHS Trust deployed Certero for Enterprise ITAM. The implementation centralized Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management functions across the Trust, covering roughly 5,000 users including staff across the acute site and 59 GP surgeries. Certero for Enterprise ITAM was configured to support software rollout orchestration, asset inventory and lifecycle tracking, and license entitlement management. The Certero system was used to perform software rollouts and to coordinate device provisioning for mobile devices used in the Vitalpac project, leveraging standard ITAM workflows such as automated discovery, deployment scheduling, and entitlement reconciliation. Operational processes ran alongside user account creation for Windows and Exchange, and ticket creation and management on the Trust helpdesk system, with first line teams performing initial diagnostics for printers, scanners, networks, and Windows OS issues. The implementation was embedded into first-line support and second-line desktop engineer on-call activities, making Certero a regular tool for deployment execution and inventory verification during incident and request handling. Governance and process changes included a built knowledge base and procedure database for 1st line staff, formalized ticketing procedures, role based access controls for shared drives and hospital applications, and incorporation of Certero driven rollout processes into the on-call and support rota. These process artifacts established consistent operational workflows for software distribution, device provisioning, and asset record keeping using Certero for Enterprise ITAM.

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Buyer Intent: Companies Evaluating Certero for Enterprise ITAM

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