List of channel.me Live Chat Customers
Noordwijk, 2202 CA,
Netherlands
Since 2010, our global team of researchers has been studying channel.me Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased channel.me Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using channel.me Live Chat for Chatbots and Conversational AI include: DSW Zorgverzekeraar, a Netherlands based Insurance organisation with 650 employees and revenues of $120.0 million, channel me, a Netherlands based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using channel.me Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The channel.me Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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channel me | Professional Services | 10 | $1M | Netherlands | channel.me | channel.me Live Chat | Chatbots and Conversational AI | 2013 | n/a | In 2013, channel me implemented channel.me Live Chat on its public website. The channel.me Live Chat deployment is an embedded website chat widget delivered as a cloud hosted service, providing real time messaging and presence for external visitors, and it is recorded under the Chatbots and Conversational AI category. Functional configuration focused on small team operations for a 10 person professional services firm, with capabilities aligned to live agent chat, visitor detection, session transcript capture, and asynchronous messaging. Operational scope is customer facing engagement on the website, supporting sales and support workflows with availability scheduling, routing to on duty staff, and basic access controls and chat handling procedures to govern ownership and response responsibilities. | |
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DSW Zorgverzekeraar | Insurance | 650 | $120M | Netherlands | channel.me | channel.me Live Chat | Chatbots and Conversational AI | 2021 | n/a | In 2021, DSW Zorgverzekeraar deployed channel.me Live Chat on its public website, embedding the application as a customer-facing Chatbots and Conversational AI layer to handle web-based inquiries and initial conversational routing. The deployment positioned channel.me Live Chat to support front line customer service through a web chat widget and automated conversational interaction. Configuration focused on standard Chatbots and Conversational AI capabilities, including real-time messaging, automated bot responses with rule and decision-tree escalation, human agent handoff, and transcript capture for case follow up. The channel.me Live Chat implementation emphasized session continuity and basic conversational workflow orchestration consistent with web chat deployments. Integrations were limited to the website channel, and DSW's published cookie policy confirms that channel.me operates with third party cookies for session tracking and analytics on site. Operational coverage centered on digital customer service touchpoints, with the implementation governed through public cookie disclosures and integrated into front line service handling and transcript retention processes. |
Buyer Intent: Companies Evaluating channel.me Live Chat
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