AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of channel.me Live Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
channel me Professional Services 10 $1M Netherlands channel.me channel.me Live Chat Chatbots and Conversational AI 2013 n/a In 2013, channel me implemented channel.me Live Chat on its public website. The channel.me Live Chat deployment is an embedded website chat widget delivered as a cloud hosted service, providing real time messaging and presence for external visitors, and it is recorded under the Chatbots and Conversational AI category. Functional configuration focused on small team operations for a 10 person professional services firm, with capabilities aligned to live agent chat, visitor detection, session transcript capture, and asynchronous messaging. Operational scope is customer facing engagement on the website, supporting sales and support workflows with availability scheduling, routing to on duty staff, and basic access controls and chat handling procedures to govern ownership and response responsibilities.
DSW Zorgverzekeraar Insurance 650 $120M Netherlands channel.me channel.me Live Chat Chatbots and Conversational AI 2021 n/a In 2021, DSW Zorgverzekeraar deployed channel.me Live Chat on its public website, embedding the application as a customer-facing Chatbots and Conversational AI layer to handle web-based inquiries and initial conversational routing. The deployment positioned channel.me Live Chat to support front line customer service through a web chat widget and automated conversational interaction. Configuration focused on standard Chatbots and Conversational AI capabilities, including real-time messaging, automated bot responses with rule and decision-tree escalation, human agent handoff, and transcript capture for case follow up. The channel.me Live Chat implementation emphasized session continuity and basic conversational workflow orchestration consistent with web chat deployments. Integrations were limited to the website channel, and DSW's published cookie policy confirms that channel.me operates with third party cookies for session tracking and analytics on site. Operational coverage centered on digital customer service touchpoints, with the implementation governed through public cookie disclosures and integrated into front line service handling and transcript retention processes.
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Buyer Intent: Companies Evaluating channel.me Live Chat

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FAQ - APPS RUN THE WORLD channel.me Live Chat Coverage

channel.me Live Chat is a Chatbots and Conversational AI solution from channel.me.

Companies worldwide use channel.me Live Chat, from small firms to large enterprises across 21+ industries.

Organizations such as DSW Zorgverzekeraar and channel me are recorded users of channel.me Live Chat for Chatbots and Conversational AI.

Companies using channel.me Live Chat are most concentrated in Insurance and Professional Services, with adoption spanning over 21 industries.

Companies using channel.me Live Chat are most concentrated in Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of channel.me Live Chat across Americas, EMEA, and APAC.

Companies using channel.me Live Chat range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of channel.me Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified channel.me Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.