Noordwijk, 2202 CA,
Netherlands
channel me Technographics
channel me Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by channel me and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 channel me employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that channel me has purchased the following applications: channel.me Live Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems channel me is running and its propensity to invest more and deepen its relationship with channel.me , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing channel me revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for channel me intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
channel me Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| channel.me | Legacy | channel.me Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, channel me implemented channel.me Live Chat on its public website. The channel.me Live Chat deployment is an embedded website chat widget delivered as a cloud hosted service, providing real time messaging and presence for external visitors, and it is recorded under the Chatbots and Conversational AI category.
Functional configuration focused on small team operations for a 10 person professional services firm, with capabilities aligned to live agent chat, visitor detection, session transcript capture, and asynchronous messaging. Operational scope is customer facing engagement on the website, supporting sales and support workflows with availability scheduling, routing to on duty staff, and basic access controls and chat handling procedures to govern ownership and response responsibilities.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
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|
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Tag Management | CRM |
|
2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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IT Decision Makers and Key Stakeholders at channel me
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by channel me Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||