List of chat.io Customers
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Since 2010, our global team of researchers has been studying chat.io customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased chat.io for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using chat.io for Chatbots and Conversational AI include: Dara Switchboards, a Australia based Manufacturing organisation with 50 employees and revenues of $5.0 million, Engdtp & Multimidia Comercio E Prestacao De Servicos De Informatica, a Brazil based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using chat.io, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The chat.io customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dara Switchboards | Manufacturing | 50 | $5M | Australia | LiveChat | chat.io | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Dara Switchboards implemented chat.io on its public website. Dara Switchboards is a 50 employee Australian manufacturing firm, and the deployment uses chat.io as a Chatbots and Conversational AI solution to capture and manage inbound web inquiries through an embedded chat widget and conversational flows.
The chat.io implementation was provisioned as a web-embedded conversational interface, configured with standard conversational modules such as automated greetings, lead capture forms, and canned response templates, and it was operated by frontline sales and customer service personnel. Governance for the deployment focused on assigning ownership of web inquiries to internal teams, defining escalation workflows and response templates, and integrating the chat handling process into existing sales and service workstreams.
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Engdtp & Multimidia Comercio E Prestacao De Servicos De Informatica | Distribution | 10 | $1M | Brazil | LiveChat | chat.io | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Engdtp & Multimidia Comercio E Prestacao De Servicos De Informatica implemented chat.io under the Chatbots and Conversational AI category for on-site customer engagement. The deployment is a website-embedded chat widget on their public site, providing real-time conversational sessions and visitor messaging for distribution customers. chat.io serves as the conversational interface layer connecting web visitors to human responders and automated conversational flows.
Configuration emphasized chat widget customization, session persistence, canned responses and routing rules to align with small company support and sales workflows. Operational scope is limited to the company website and front-office customer interactions, managed by internal staff. Governance centered on conversational content, response templates and site-level rollout controls, with implementation executed as an embed and configuration rather than a broad enterprise systems integration.
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Buyer Intent: Companies Evaluating chat.io
Discover Software Buyers actively Evaluating Enterprise Applications
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