List of Chatstack Customers
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Since 2010, our global team of researchers has been studying Chatstack customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatstack for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatstack for Chatbots and Conversational AI include: Abu Dhabi Ports, a United Arab Emirates based Transportation organisation with 2533 employees and revenues of $1.50 billion, Deployish, a United Kingdom based Communications organisation with 800 employees and revenues of $200.0 million, Al Neel Carpentry Workshop/ United Company, a United Arab Emirates based Construction and Real Estate organisation with 595 employees and revenues of $40.0 million, ParsPack, a Iran based Professional Services organisation with 120 employees and revenues of $20.0 million, Bruce Stevenson Insurance Brokers, a United Kingdom based Insurance organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatstack, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatstack customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1GServers | Professional Services | 10 | $1M | United States | Stardevelop | Chatstack | Chatbots and Conversational AI | 2024 | n/a |
In 2024, 1GServers implemented Chatstack on their website. 1GServers implemented Chatstack as a customer-facing conversational layer, positioning Chatstack within the Chatbots and Conversational AI category to serve customer support and sales lead capture for the Professional Services business.
The implementation centers on a site-embedded chat widget paired with a cloud-hosted conversation engine, delivering agent inbox capabilities, persistent chat history, and configurable conversational workflows consistent with Chatbots and Conversational AI deployments. Operational scope is focused on the company website and customer-facing functions, with governance and content update workflows centralized within the small support and operations team to manage routing, message templates, and escalation rules.
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4GoodHosting | Professional Services | 10 | $1M | Canada | Stardevelop | Chatstack | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 4GoodHosting deployed Chatstack, a Chatbots and Conversational AI application, on its public website to handle inbound customer inquiries and basic support. The implementation centered on an embedded web chat widget connected to the Chatstack administration console, enabling real-time messaging, session management, and transcript capture for site visitors.
Configuration emphasized core conversational modules common to the category, including the Chatstack chat widget, an agent console tailored to a small team, canned responses and conversation templates, and visitor tracking for follow up. For a 10 person professional services firm, governance was intentionally lightweight, with a small number of administrators configuring message routing, operating hours, and moderation rules.
Operational scope remained website-centric, focused on customer service workflows and lead triage through the public site, with staff managing live and asynchronous conversations via the Chatstack admin interface. Rollout and ongoing administration were handled in-house, reflecting the company size and the application deployment model, and the full application name Chatstack is the primary conversational layer in the 4GoodHosting Chatbots and Conversational AI implementation.
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7Flow | Retail | 10 | $1M | Indonesia | Stardevelop | Chatstack | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 7Flow implemented Chatstack on its public website, deploying Chatstack as their Chatbots and Conversational AI solution to provide customer-facing conversational support for retail visitors. The deployment is website‑centric, placing the Chatstack web chat interface at the front line for order inquiries, product questions, and pre-sales engagement, operated from the company website in Indonesia.
The implementation emphasized configuration of conversational workflows, canned responses, visitor context capture, and agent handoff capabilities within the Chatstack administrative dashboard, with ongoing configuration and moderation handled by 7Flow staff. Operational scope concentrated on customer service and pre-sales functions on the retail site, and governance relied on scripted conversation flows and admin-level controls to manage responses and escalation.
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Abu Dhabi Ports | Transportation | 2533 | $1.5B | United Arab Emirates | Stardevelop | Chatstack | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Abu Dhabi Ports implemented Chatstack, a Chatbots and Conversational AI application, on its corporate website to provide automated visitor engagement and enquiry handling. The deployment is presented as an on-site web chat widget, with Chatstack configured to deliver intent-driven conversational flows, FAQ automation, and session-based routing through the vendor console. The implementation included administrative configuration and analytics instrumentation within Chatstack to manage dialogue content and monitor interaction patterns.
The rollout focused on external-facing customer engagement for port services, positioning Chatstack to support customer service and commercial inquiry workflows on the website. Operational ownership rests with web content and customer support teams who maintain conversational scripts and escalation rules, while the vendor-hosted Chatstack instance handles runtime conversation orchestration. Governance emphasized conversational content lifecycle and escalation procedures to human agents where predefined handoff conditions are met.
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Ace Host | Communications | 50 | $2M | United States | Stardevelop | Chatstack | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Ace Host implemented Chatstack on its website. Chatstack is being used as a Chatbots and Conversational AI application to centralize website customer engagement and support workflows for the 50 employee communications provider in the United States.
The deployment embedded the Chatstack web chat client into public pages and support pages, enabling conversational automation and live agent handoff. Configuration emphasized conversational workflows, session context capture, and an agent console for handling inbound chats, reflecting capabilities typical for Chatbots and Conversational AI.
Operational responsibility for Chatstack sits with customer support and sales functions, with governance focused on chat routing rules, response templates, and escalation paths to internal teams. The rollout scope was limited to the company website as the primary touchpoint for customer interactions, with operator adoption and workflow alignment prioritized during implementation.
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Communications | 20 | $5M | Hong Kong | Stardevelop | Chatstack | Chatbots and Conversational AI | 2020 | n/a |
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Construction and Real Estate | 595 | $40M | United Arab Emirates | Stardevelop | Chatstack | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 20 | $2M | Turkey | Stardevelop | Chatstack | Chatbots and Conversational AI | 2020 | n/a |
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Manufacturing | 12 | $2M | United States | Stardevelop | Chatstack | Chatbots and Conversational AI | 2020 | n/a |
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Distribution | 10 | $1M | United States | Stardevelop | Chatstack | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Chatstack
- Conexon, a United States based Communications organization with 800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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