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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of ChikPea O2B Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Telesystem Communications 300 $50M United States ChikPea ChikPea O2B Subscription and Recurring Billing 2018 n/a In 2018, Telesystem implemented ChikPea O2B as part of a deployment addressing Subscription and Recurring Billing. The ChikPea O2B rollout standardized CPQ, order management, work-order scheduling and billing for Telesystem, with a primary focus on telecom order management across the NW Ohio region. The implementation configured CPQ to enforce standardized quoting and proposal templates, and it embedded telecom order management workflows to orchestrate order capture through fulfillment. Work-order scheduling capabilities were used to coordinate field implementation activities and reduce manual scheduling handoffs. Billing was implemented to consume order events and drive subscription billing processes in ChikPea O2B, aligning invoicing to order and provisioning status. Integration efforts emphasized end-to-end order-to-billing continuity, the case study documents billing integration with ChikPea that links TOM events to the billing pipeline. Operational coverage included sales quoting, provisioning and operations teams in the NW Ohio footprint, with process orchestration between front-end CPQ and back-office billing components. Governance changes concentrated on standardizing quoting and implementation workflows, reducing ad hoc scheduling decisions and formalizing order handoff procedures. Reported outcomes in the case study include a reduction in quote and proposal labor of approximately 30 percent and a 20 to 25 percent reduction in implementation scheduling cycle times.
Vinix Communications 30 $3M United States ChikPea ChikPea O2B Subscription and Recurring Billing 2018 n/a In 2018, Vinix implemented ChikPea O2B, deploying ChikPea Order to Billing as a Subscription and Recurring Billing solution targeted at telecom subscription billing and onboarding in the United States. The purchase, announced March 2018, consolidated quoting, billing and task management into Salesforce to centralize subscriber lifecycle operations. The ChikPea O2B deployment emphasized order to billing workflows, including subscription lifecycle management, automated billing schedules, invoice generation and task orchestration for onboarding and provisioning. Configuration leveraged catalog-driven quoting and telecom-specific billing constructs to align quotes with recurring charge models and operational task queues. Integrations centered on a direct connection between ChikPea Order to Billing and Salesforce, positioning Salesforce as the system of record for quotes, orders and operational tasks and aligning sales, billing and operations processes. Governance was restructured to centralize quote to cash workflows under a Salesforce-led model, and the initiative was presented as a move to improve subscriber onboarding and retention.
Virtuozzo Professional Services 320 $70M United States ChikPea ChikPea O2B Subscription and Recurring Billing 2017 n/a In 2017, Virtuozzo implemented ChikPea O2B, a Subscription and Recurring Billing solution, to consolidate billing and subscription management across its service provider offerings. The deployment targeted the finance and billing area, aligning subscription lifecycle workflows with recurring invoicing and order to billing sequencing. The project centered on the ChikPea O2B module and its Order to Billing capabilities, including subscription lifecycle management, automated recurring invoice generation, rating and scheduled billing runs. Configuration work emphasized workflow orchestration for subscription creation, proration handling and automated invoice issuance, reducing manual billing tasks. Operational coverage extended across Virtuozzo's service provider business with primary users in finance, billing operations and revenue accounting, standardizing invoice formats and billing schedules across product lines. The implementation supported core subscription and recurring billing processes and centralized billing operations to create a single system of record for recurring revenue. By January 2018 Virtuozzo reported over $1 million in billings flowing through ChikPea O2B, and the case study documented estimated annual automation and labor savings of $200,000 to $300,000. Governance changes included centralizing billing control and automating recurring tasks to reduce manual intervention during billing cycles.
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