List of ChipBot Customers
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United States
Since 2010, our global team of researchers has been studying ChipBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ChipBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ChipBot for Chatbots and Conversational AI include: Sassy Saints, a Netherlands based Consumer Packaged Goods organisation with 130 employees and revenues of $33.0 million, Caffeine Army Brazil, a Brazil based Consumer Packaged Goods organisation with 120 employees and revenues of $12.0 million, Reliable Fire Equipment Co., a United States based Distribution organisation with 96 employees and revenues of $9.0 million, Miyens, a Philippines based Professional Services organisation with 31 employees and revenues of $4.0 million, Micronet International College, a Brunei based Education organisation with 24 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using ChipBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ChipBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abela Superstore | Manufacturing | 20 | $2M | United Arab Emirates | ChipBot | ChipBot | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Abela Superstore implemented ChipBot on its website. ChipBot is deployed as the on-site conversational layer and provides visitor chat, contextual help, and searchable knowledge base functionality, aligning with the Chatbots and Conversational AI category. The deployment covers the company's UAE web presence and focuses on customer engagement for online retail interactions.
Functional capabilities implemented include a web chat widget, automated FAQ delivery, knowledge base search and lead capture workflows, addressing customer support and online sales business functions. The source code and public site listing do not document integrations with external CRM or ERP systems, indicating an implementation operating on the site without declared back end synchronization. Governance and operational ownership appear centralized within the company's web operations or small IT function, with configuration and content updates managed at the site level.
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Bay Technologies | Professional Services | 20 | $2M | United States | ChipBot | ChipBot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Bay Technologies implemented ChipBot on its public website. ChipBot is used as a Chatbots and Conversational AI application to provide an on page conversational widget that supports customer facing inquiries and basic self service. For a 20 person professional services firm the deployment is implemented as a client side JavaScript widget embedded across marketing and service pages, minimizing infrastructure changes and centralizing conversational routing on the website.
Functional modules implemented include the ChipBot conversational widget, knowledge base driven FAQ automation, and configurable lead capture forms that map to customer support and sales intake business functions. Operational scope is limited to the company website and customer facing channels, with governance focused on content and FAQ maintenance by marketing or support staff and a site level rollout model rather than enterprise orchestration.
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Belgium Campus 1 Itversity | Professional Services | 10 | $1M | South Africa | ChipBot | ChipBot | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Belgium Campus 1 Itversity implemented ChipBot on its public website. ChipBot in the Chatbots and Conversational AI category was deployed as a client side chat widget to surface FAQs, automate routine inquiries, and capture prospective student leads. The implementation created a customer facing conversational layer for admissions and course information, centralizing initial inquiry handling on the institution website.
Configuration and content management were handled by a small administrative team using ChipBot's management console to author knowledge base content and define conversational flows, reflecting common operational patterns for Chatbots and Conversational AI in small professional services organizations. Belgium Campus 1 Itversity ChipBot Chatbots and Conversational AI supports website engagement and student services functions, with governance centered on content lifecycle, messaging consistency, and ongoing updates to FAQ and routing rules.
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Better Cart | Professional Services | 10 | $1M | United States | ChipBot | ChipBot | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Better Cart deployed ChipBot on its website, implementing ChipBot as its Chatbots and Conversational AI solution to handle website visitor engagement and lead capture. Better Cart uses ChipBot to provide conversational routing, contextual help, and to capture contact intent from prospects on the public site.
The deployment is a cloud hosted SaaS widget embedded via a client side JavaScript snippet on the company website, delivering a persistent chat interface across pages. Implemented capabilities align with Chatbots and Conversational AI patterns, including an on page chat widget, knowledge base driven responses, proactive messaging and lead capture forms, with content and response flows configured through the ChipBot administration console using templated scripts and intent based triggers.
Operational scope is focused on website visitor interactions, supporting customer support and sales functions within the small Better Cart organization, with content management and script updates handled by internal marketing or operations staff. Governance emphasizes scripted workflows, regular content updates and control of conversational flows through the ChipBot console rather than complex integration or ticketing orchestration.
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Caffeine Army Brazil | Consumer Packaged Goods | 120 | $12M | Brazil | ChipBot | ChipBot | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Caffeine Army Brazil implemented ChipBot on its website as a Chatbots and Conversational AI solution. The deployment is a web-embedded ChipBot instance deployed at the storefront layer to engage site visitors, managed through the ChipBot administration console for content publication and conversational flow updates. This implementation places ChipBot directly on product and help pages of the public site, providing a persistent conversational entry point for online shoppers across the company website.
Functional capabilities implemented with ChipBot include onsite conversational chat, knowledge base driven FAQ automation, guided product discovery, and lead capture workflows consistent with Chatbots and Conversational AI usage. Operational ownership is centered on customer support and e-commerce teams, with marketing contributing content to the centralized knowledge base and defining messaging rules, and rollout governance focused on iterative content updates and scripted conversation tuning on the public website rather than internal tools.
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Professional Services | 10 | $1M | United States | ChipBot | ChipBot | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | Singapore | ChipBot | ChipBot | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $1M | United States | ChipBot | ChipBot | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 10 | $1M | United States | ChipBot | ChipBot | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 10 | $1M | United States | ChipBot | ChipBot | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating ChipBot
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