List of Civica Scheduling Customers
London, SW15 6AR,
United Kingdom
Since 2010, our global team of researchers has been studying Civica Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Civica Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Civica Scheduling for Workforce Scheduling include: Cwm Taf Morgannwg University Health Board United Kingdom, a United Kingdom based Healthcare organisation with 12685 employees and revenues of $1.87 billion, Betsi Cadwaladr University Health Board United Kingdom, a United Kingdom based Healthcare organisation with 17000 employees and revenues of $1.63 billion, South Tyneside and Sunderland NHS Foundation Trust, a United Kingdom based Healthcare organisation with 8300 employees and revenues of $964.0 million, Lincolnshire Community Health Services United Kingdom, a United Kingdom based Healthcare organisation with 2500 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Civica Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Betsi Cadwaladr University Health Board United Kingdom | Healthcare | 17000 | $1.6B | United Kingdom | Civica | Civica Scheduling | Workforce Scheduling | 2022 | n/a |
In 2022, Betsi Cadwaladr University Health Board implemented Civica Scheduling, a Workforce Scheduling application, to support community diabetes teams. The deployment centralized scheduling for community health services in North Wales and moved manual scheduling to automated visit allocation to reduce the risk of missed insulin visits and improve capacity and demand planning.
Civica Scheduling was configured to enforce visit allocation rules, capture workforce planning data and provide capacity and demand planning views for service managers. The implementation focused on community diabetes care workflows and rostering alignment with clinical visit requirements, producing more reliable patient visit schedules that resulted in safer, more reliable patient care and better workforce planning data.
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Cwm Taf Morgannwg University Health Board United Kingdom | Healthcare | 12685 | $1.9B | United Kingdom | Civica | Civica Scheduling | Workforce Scheduling | 2018 | n/a |
In 2018, Cwm Taf Morgannwg University Health Board implemented Civica Scheduling across district nursing teams in Wales. The deployment began as a pilot focused on community nursing and was followed by a phased roll out across district nursing operations within the health board.
Civica Scheduling was configured to centralize caseload management and automate visit scheduling to reduce manual allocation work. The implementation used Workforce Scheduling capabilities for appointment and visit rostering, dynamic caseload visibility, task allocation, and rostering controls to prevent duplicate assignments and missed visits while providing schedulers and clinical managers with consolidated operational views.
Operational coverage concentrated on community nursing teams and related workforce planning and supervision functions, aligning scheduling workflows with clinical shifts and caseload ownership. The system produced improved operational data for workforce planning and established a single scheduling source for community nursing activity across the health board.
Governance followed a pilot then staged roll out approach that standardized caseload allocation processes and adjusted workflow responsibilities to free senior nursing time for clinical leadership. Reported outcomes from the project include reduced manual caseload management, elimination of missed and duplicate visits, freed senior nursing time for clinical leadership, improved data for workforce planning, and no missed patient visits reported after introduction.
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Lincolnshire Community Health Services United Kingdom | Healthcare | 2500 | $150M | United Kingdom | Civica | Civica Scheduling | Workforce Scheduling | 2023 | n/a |
In 2023 Lincolnshire Community Health Services United Kingdom implemented Civica Scheduling as a Workforce Scheduling solution to automate visit allocation across Urgent Community Response, Home Visiting and Discharge to Assess teams. The deployment targeted community nursing and rapid response scheduling within health and community services teams across Lincolnshire, aligning scheduling capability with clinical priorities.
Civica Scheduling was configured to support rules based visit allocation and capacity aware scheduling, automating assignment of clinicians to visits and sequencing visits to align with service windows. Functional configurations emphasized visit allocation workflows, schedule optimization for rapid response and home visiting, and operational reporting to surface capacity constraints and day to day patient flow issues. The implementation used Civica Scheduling reporting to standardize operational visibility across teams and to inform daily scheduling decisions.
Operational scope covered community nursing, Urgent Community Response, Home Visiting and Discharge to Assess services across the county, with rollout focused on automating allocation tasks previously handled by clinicians or local coordinators. Governance was adjusted to embed scheduling rules and allocation ownership into operational practice, supporting consistent prioritization of rapid assessments and discharge to assess activity.
The implementation delivered increased clinical time and improved reporting to help prevent unnecessary hospital admissions, and it contributed to measurable improvements in patient flow across the region. Outcomes reported include freed clinician time and stronger operational reporting to support proactive capacity management.
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Healthcare | 8300 | $964M | United Kingdom | Civica | Civica Scheduling | Workforce Scheduling | 2025 | n/a |
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