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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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List of Civica Scheduling Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Betsi Cadwaladr University Health Board United Kingdom Healthcare 17000 $1.6B United Kingdom Civica Civica Scheduling Workforce Scheduling 2022 n/a
In 2022, Betsi Cadwaladr University Health Board implemented Civica Scheduling, a Workforce Scheduling application, to support community diabetes teams. The deployment centralized scheduling for community health services in North Wales and moved manual scheduling to automated visit allocation to reduce the risk of missed insulin visits and improve capacity and demand planning. Civica Scheduling was configured to enforce visit allocation rules, capture workforce planning data and provide capacity and demand planning views for service managers. The implementation focused on community diabetes care workflows and rostering alignment with clinical visit requirements, producing more reliable patient visit schedules that resulted in safer, more reliable patient care and better workforce planning data.
Cwm Taf Morgannwg University Health Board United Kingdom Healthcare 12685 $1.9B United Kingdom Civica Civica Scheduling Workforce Scheduling 2018 n/a
In 2018, Cwm Taf Morgannwg University Health Board implemented Civica Scheduling across district nursing teams in Wales. The deployment began as a pilot focused on community nursing and was followed by a phased roll out across district nursing operations within the health board. Civica Scheduling was configured to centralize caseload management and automate visit scheduling to reduce manual allocation work. The implementation used Workforce Scheduling capabilities for appointment and visit rostering, dynamic caseload visibility, task allocation, and rostering controls to prevent duplicate assignments and missed visits while providing schedulers and clinical managers with consolidated operational views. Operational coverage concentrated on community nursing teams and related workforce planning and supervision functions, aligning scheduling workflows with clinical shifts and caseload ownership. The system produced improved operational data for workforce planning and established a single scheduling source for community nursing activity across the health board. Governance followed a pilot then staged roll out approach that standardized caseload allocation processes and adjusted workflow responsibilities to free senior nursing time for clinical leadership. Reported outcomes from the project include reduced manual caseload management, elimination of missed and duplicate visits, freed senior nursing time for clinical leadership, improved data for workforce planning, and no missed patient visits reported after introduction.
Lincolnshire Community Health Services United Kingdom Healthcare 2500 $150M United Kingdom Civica Civica Scheduling Workforce Scheduling 2023 n/a
In 2023 Lincolnshire Community Health Services United Kingdom implemented Civica Scheduling as a Workforce Scheduling solution to automate visit allocation across Urgent Community Response, Home Visiting and Discharge to Assess teams. The deployment targeted community nursing and rapid response scheduling within health and community services teams across Lincolnshire, aligning scheduling capability with clinical priorities. Civica Scheduling was configured to support rules based visit allocation and capacity aware scheduling, automating assignment of clinicians to visits and sequencing visits to align with service windows. Functional configurations emphasized visit allocation workflows, schedule optimization for rapid response and home visiting, and operational reporting to surface capacity constraints and day to day patient flow issues. The implementation used Civica Scheduling reporting to standardize operational visibility across teams and to inform daily scheduling decisions. Operational scope covered community nursing, Urgent Community Response, Home Visiting and Discharge to Assess services across the county, with rollout focused on automating allocation tasks previously handled by clinicians or local coordinators. Governance was adjusted to embed scheduling rules and allocation ownership into operational practice, supporting consistent prioritization of rapid assessments and discharge to assess activity. The implementation delivered increased clinical time and improved reporting to help prevent unnecessary hospital admissions, and it contributed to measurable improvements in patient flow across the region. Outcomes reported include freed clinician time and stronger operational reporting to support proactive capacity management.
Healthcare 8300 $964M United Kingdom Civica Civica Scheduling Workforce Scheduling 2025 n/a
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FAQ - APPS RUN THE WORLD Civica Scheduling Coverage

Civica Scheduling is a Workforce Scheduling solution from Civica.

Companies worldwide use Civica Scheduling, from small firms to large enterprises across 21+ industries.

Organizations such as Cwm Taf Morgannwg University Health Board United Kingdom, Betsi Cadwaladr University Health Board United Kingdom, South Tyneside and Sunderland NHS Foundation Trust and Lincolnshire Community Health Services United Kingdom are recorded users of Civica Scheduling for Workforce Scheduling.

Companies using Civica Scheduling are most concentrated in Healthcare, with adoption spanning over 21 industries.

Companies using Civica Scheduling are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Civica Scheduling across Americas, EMEA, and APAC.

Companies using Civica Scheduling range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 50%.

Customers of Civica Scheduling include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Civica Scheduling customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Scheduling.