List of Civica Servitor Repairs Management Customers
London, SW15 6AR,
United Kingdom
Since 2010, our global team of researchers has been studying Civica Servitor Repairs Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Civica Servitor Repairs Management for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Civica Servitor Repairs Management for Real Estate Property Management include: Renfrewshire Council United Kingdom, a United Kingdom based Government organisation with 2500 employees and revenues of $752.0 million, Bernicia Group, a United Kingdom based Construction and Real Estate organisation with 650 employees and revenues of $105.0 million, City Building (Glasow) LLP, a United Kingdom based Construction and Real Estate organisation with 500 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Civica Servitor Repairs Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Civica Servitor Repairs Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bernicia Group | Construction and Real Estate | 650 | $105M | United Kingdom | Civica | Civica Servitor Repairs Management | Real Estate Property Management | 2014 | n/a |
In 2014 Bernicia Group implemented Civica Servitor Repairs Management as its Real Estate Property Management solution. The deployment positioned Civica Servitor Repairs Management to manage repairs and maintenance workflows for Bernicia Group, a housing provider in North East England.
The implementation serves as the primary repairs management system, instrumenting repairs and maintenance reporting across Bernicia Group’s housing stock. Configuration emphasized repairs intake, work order management, and maintenance reporting, with BI dashboard outputs to present process-area performance to operational teams.
Civica Servitor Repairs Management was integrated with Bernicia Group’s Civica housing platform and Sun finance platform to enable cross-system process-area reporting and consolidated BI dashboards. These integrations support data flow between repairs, tenancy records, and finance ledgers, enabling housing and finance teams to access unified maintenance metrics and performance views.
Governance focused on aligning repairs reporting with housing operations and finance decision workflows, with BI dashboards feeding performance visibility for housing and finance stakeholders. The integration and reporting enhancements improved visibility of performance and decision-making for housing and finance teams as part of ongoing operational use.
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City Building (Glasow) LLP | Construction and Real Estate | 500 | $30M | United Kingdom | Civica | Civica Servitor Repairs Management | Real Estate Property Management | 2007 | n/a |
In 2007, City Building (Glasow) LLP implemented Civica Servitor Repairs Management to support its large social and private housing repairs operation in Glasgow, Scotland. The deployment targeted Real Estate Property Management workflows, focusing on repairs, mobile workforce coordination and asset maintenance across the company’s housing portfolios.
Civica Servitor Repairs Management was configured as a mobile job management and repairs system, delivering field workforce scheduling, automated alerts, job reporting and asset maintenance tracking. Implemented functional capabilities included mobile job assignment and status updates from field teams, priority scheduling for repairs, and maintenance record management to improve operational visibility for repairs coordinators and supervisors.
Operational scope covered repairs teams and mobile workforce operations responsible for social and private housing maintenance, standardizing scheduling and alert processes and embedding job reporting into daily field operations. The rollout emphasized process alignment between field teams and maintenance supervisors, and explicitly aimed to improve scheduling, alerts and job reporting for field teams.
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Renfrewshire Council United Kingdom | Government | 2500 | $752M | United Kingdom | Civica | Civica Servitor Repairs Management | Real Estate Property Management | 2016 | n/a |
In 2016, Renfrewshire Council United Kingdom implemented Civica Servitor Repairs Management as its Real Estate Property Management application to support repairs and planned maintenance workflows across the council housing estate. Procurement documentation from the council explicitly identifies Civica Servitor as the council's repairs contractor system and requires it to interface with gas servicing and scheduling tools to maintain contractor coordination and field operations continuity.
The Civica Servitor Repairs Management implementation centers on repairs management and planned maintenance capabilities, coupled with asset management functionality to track housing stock condition and maintenance history. The configuration supports contractor job allocation and scheduling, and includes field scheduling interfaces to align on-site engineers and service windows with planned works and gas servicing activity.
Integration work for Civica Servitor Repairs Management includes direct interfacing with gas servicing systems and other field scheduling tools as cited in the procurement notice, ensuring operational interoperability between the council application and external scheduling environments. Operational coverage is focused on the council's housing stock and the repairs and asset management process area, with the application serving as the primary repairs contractor system for those functions.
Governance of the implementation is reflected in procurement requirements documented in 2016, which mandate ongoing integration capability with other field scheduling systems as part of supplier obligations and contract management. The procurement reference ties the Real Estate Property Management application to sustained integration and operational coordination between the council, contractors, and servicing systems.
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Buyer Intent: Companies Evaluating Civica Servitor Repairs Management
- Lincoln City Council, a United Kingdom based Government organization with 365 Employees
- North Ayrshire Counci, a United Kingdom based Government company with 2000 Employees
- Dundee City Council, a United Kingdom based Government organization with 6000 Employees
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