List of ClaimPilot Customers
College Station, 77845, TX,
United States
Since 2010, our global team of researchers has been studying ClaimPilot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ClaimPilot for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ClaimPilot for Insurance Claims Management include: Littleton Group United States, a United States based Insurance organisation with 150 employees and revenues of $30.0 million, Raphael & Associates, a United States based Insurance organisation with 150 employees and revenues of $20.0 million, Northern Adjusters, a United States based Insurance organisation with 45 employees and revenues of $5.0 million, VR Management Services, a United States based Insurance organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ClaimPilot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ClaimPilot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Littleton Group United States | Insurance | 150 | $30M | United States | Quick Internet Software | ClaimPilot | Insurance Claims Management | 2013 | n/a |
In 2013, Littleton Group implemented ClaimPilot, deploying the Insurance Claims Management application to standardize high-volume claims processing across its operations. The implementation targeted six regional offices and prioritized automobile claims processing, while also supporting workers compensation, general liability, property, and transportation claim workflows.
The deployment leveraged ClaimPilot API integration customizations to connect each office to clients' systems, enabling automated intake and structured data exchange for high-volume workflows. Configuration centered on API-driven claims routing, adjudication rulesets, and batch processing consistent with Insurance Claims Management functional workflows, reducing manual handoffs in intake and assignment.
Operational coverage included offices across Texas, New Mexico and Arkansas, where connected offices processed claims directly with carrier and client systems through the ClaimPilot API layer. The integration architecture centralized transaction orchestration and data normalization, while preserving local office adjudication and field operations for exceptions and complex losses.
Vendor case study documentation reports API-driven productivity improvements of about 35 percent and cites more than eight years of continuous use as of the 2021 case study, which supports the 2013 start-year estimate. Governance emphasis was on standardizing intake and workflow rules across the six offices and coordinating client system integrations through ClaimPilot APIs to maintain consistent processing standards.
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Northern Adjusters | Insurance | 45 | $5M | United States | Quick Internet Software | ClaimPilot | Insurance Claims Management | 2005 | n/a |
In 2005 Northern Adjusters in Alaska implemented ClaimPilot in the Insurance Claims Management category to automate document handling and to orchestrate end to end claims workflows for workers compensation and multiline claims. The deployment focused on claims lifecycle automation and centralized document intake for a 45 person insurance adjuster firm operating across Alaska.
ClaimPilot was configured to support automated document ingestion, indexing, routing, case assignment, and workflow orchestration across claims stages. Configuration emphasized document handling automation that removed manual file naming and manual routing steps, enabling standardized processing of workers compensation and multiline claim files.
The implementation included a secure SFTP based data hub integration to centralize file transfers and inbound document feeds, reducing manual intervention in data exchange. Operational coverage included claims operations and document management teams, with ClaimPilot integrated into daily claims processing for the firm across Alaska.
Governance and process changes standardized naming, intake controls, and workflow rules to enforce consistent claims handling across sites, and training focused on new automated workflows. The case study documents that eliminating manual naming steps increased staff efficiency by 40 to 50 percent and enabled Northern Adjusters to scale claims capacity across Alaska.
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Raphael & Associates | Insurance | 150 | $20M | United States | Quick Internet Software | ClaimPilot | Insurance Claims Management | 2015 | n/a |
In 2015, Raphael & Associates implemented ClaimPilot for Insurance Claims Management. The deployment focused on claims intake for Gate House and Vault insurance claims, establishing file number assignment and inspector assignment as core intake workflows. ClaimPilot served as the primary claims data management application for the firm's claims operations.
Configuration work included custom field definitions coordinated with a programmer, ensuring ClaimPilot captured inspection metadata and square footage calculations used in virtual reports. Users processed claims data in a hybrid workflow, maintaining master annual spreadsheets in Microsoft Excel while recording and managing structured claim records in ClaimPilot. Bill payment entry was recorded using Claim Plot as part of payment processing.
The implementation integrated ClaimPilot with SharePoint for bulk file import and archival and relied on Microsoft Outlook for outbound communication of insurance letters and forms to insureds and inspectors. Excel was used for spreadsheet based processing and reconciliation with data exported to and imported from ClaimPilot during case processing. Document management and intake orchestration therefore combined SharePoint storage, Excel master lists, and ClaimPilot record management.
Operational rollout included employee training using a custom training manual created by internal staff, and governance for field definitions and data entry was coordinated between claims staff and the programmer. The scope of use covered claims intake, inspector assignment, virtual reporting computations, document import workflows, and bill payment entry within Raphael & Associates claims operations.
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Insurance | 10 | $1M | United States | Quick Internet Software | ClaimPilot | Insurance Claims Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating ClaimPilot
- Olympus Insurance, a United States based Insurance organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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