List of ClickDesk Live Chat Customers
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Since 2010, our global team of researchers has been studying ClickDesk Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ClickDesk Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ClickDesk Live Chat for Chatbots and Conversational AI include: Mahindra First Choice Wheels, a India based Automotive organisation with 12816 employees and revenues of $3.20 billion, Melbourne City College Australia, a Australia based Education organisation with 45 employees and revenues of $2.00 billion, E-Care India, a India based Professional Services organisation with 1500 employees and revenues of $350.0 million, LYSTRA Assistans, a Sweden based Healthcare organisation with 1500 employees and revenues of $316.0 million, Siigo, a Colombia based Professional Services organisation with 2800 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using ClickDesk Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ClickDesk Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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3FOLD Training | Education | 31 | $3M | United Arab Emirates | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2013 | n/a |
In 2013, 3FOLD Training implemented ClickDesk Live Chat on its website. ClickDesk Live Chat is deployed as a Chatbots and Conversational AI application to support real time engagement for the companys training admissions and learner support workflows.
The implementation uses an embedded website chat widget delivering real time messaging, visitor monitoring, agent routing, canned responses and offline messaging capability. The architecture is consistent with a small organization deployment, relying on a cloud hosted SaaS chat service and browser based agent consoles that allow instructors and support staff to respond without additional on premise infrastructure. Configuration emphasis included chat routing to admissions and support roles and scripted response libraries for repeatable inquiry handling.
Operational scope covers the public website serving the United Arab Emirates audience, with administration by a small internal team. Governance focused on agent availability scheduling, chat script maintenance and escalation pathways into human support. The implementation narrative centers on ClickDesk Live Chat as the primary Chatbots and Conversational AI touchpoint for 3FOLD Trainings customer engagement and support functions.
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4 Service | Professional Services | 10 | $1M | United States | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2013 | n/a |
In 2013, 4 Service implemented ClickDesk Live Chat as a customer engagement tool. The ClickDesk Live Chat implementation is deployed on the company website and falls under the Chatbots and Conversational AI category. The deployment aligns with the firm's small professional services footprint of 10 employees, providing a lightweight customer contact channel for client inquiries and lead capture.
ClickDesk Live Chat is configured to deliver core conversational capabilities typical of its category, including a site embedded chat widget, real time messaging, visitor context and canned responses. Operational scope centers on customer service and lead capture through the website, with chat transcripts and offline messaging routed into the support workflow used by the small team. Governance is lightweight, focused on admin level configuration and periodic updates to canned responses and routing rules, keeping operational overhead proportionate to a ten person organization.
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A & A Alfa Driving Scho... | Healthcare | 10 | $1M | United States | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2013 | n/a |
In 2013, A & A Alfa Driving Scho... implemented ClickDesk Live Chat as a customer engagement layer. The ClickDesk Live Chat deployment sits in the Cloud as a site-embedded widget, aligned to the Chatbots and Conversational AI category and instrumented on the company's public website. The implementation leverages Cloudflare CDN for content delivery and front-end performance, ensuring the chat widget loads alongside standard site assets. The initial scope focused on real-time customer support and lead capture on appointment and contact pages.
Functional capabilities configured included the ClickDesk Live Chat widget, visitor monitoring and presence indicators, canned responses and quick reply templates, and offline message capture routed into the existing email contact flow. Operational coverage was concentrated on front-desk and customer inquiry handling for the small team, with agents monitoring the web interface during business hours. Governance changes centered on standardizing chat response templates and defining escalation workflow from chat to phone scheduling, alongside procedures to manage chat availability within the website environment. The deployment was cloud-native and proportionate to a 10 employee US healthcare training provider.
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Distribution | 10 | $1M | United States | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2016 | n/a |
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Professional Services | 10 | $1M | United States | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2014 | n/a |
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Manufacturing | 20 | $2M | Israel | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2014 | n/a |
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Manufacturing | 35 | $4M | United Kingdom | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2014 | n/a |
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Manufacturing | 10 | $1M | United States | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2017 | n/a |
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Construction and Real Estate | 10 | $1M | United States | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $2M | United States | ClickDesk | ClickDesk Live Chat | Chatbots and Conversational AI | 2015 | n/a |
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Buyer Intent: Companies Evaluating ClickDesk Live Chat
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