List of ClickSend Customers
Melbourne, 3000, VIC,
Australia
Since 2010, our global team of researchers has been studying ClickSend customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ClickSend for Campaign Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ClickSend for Campaign Management include: Plus Es Australia, a Australia based Utilities organisation with 300 employees and revenues of $50.0 million, Mobius Platform Australia, a Australia based Healthcare organisation with 10 employees and revenues of $1.0 million, Lions Cancer Institute Australia, a Australia based Non Profit organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ClickSend, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ClickSend customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lions Cancer Institute Australia | Non Profit | 10 | $1M | Australia | ClickSend | ClickSend | Campaign Management | 2023 | n/a |
In 2023, Lions Cancer Institute Australia used ClickSend for Campaign Management to distribute SMS survey links to screening participants and collect follow up and screening outcome data. ClickSend SMS survey and marketing tools were employed to send outbound messages, deliver unique survey links, and aggregate responses for program evaluation and reporting.
The implementation leveraged ClickSend's campaign management capabilities to automate message sequences, schedule delivery windows, and embed trackable survey links. Configuration and workflow design inferred from the case study included contact list segmentation, templated messaging, delivery tracking, and consolidated response capture to support participant outreach tied to screening events.
Operational scope focused on the Institute's screening programs and participant follow up, with collected patient data used for evaluation and reporting of screening outcomes. Lions Cancer Institute Australia reported survey response rates up to 45 percent, and ClickSend was referenced as the application used to execute Campaign Management for these activities.
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Mobius Platform Australia | Healthcare | 10 | $1M | Australia | ClickSend | ClickSend | Campaign Management | 2022 | n/a |
In 2022, Mobius Platform Australia implemented ClickSend as a Campaign Management solution to automate post procedure patient polling for its radiology services. The ClickSend deployment focused on SMS automation to capture patient reported outcomes and enable follow up workflows.
Implementation used the ClickSend API and native SMS automation features within a no-code orchestration stack to schedule outbound SMS surveys and collect patient responses. The configuration delivered scheduled SMS surveys and consolidated clinician facing reports, adapting messaging cadence to common post procedure time windows. Functional components emphasized messaging automation, API driven delivery, and reporting for clinical review.
Operational coverage targeted post procedure tracking and triage workflows, with clinician teams receiving aggregated response reports for case review and follow up. Mobius reported a 99% patient response rate from the ClickSend SMS program, indicating high engagement in the implemented outreach model. Governance centered on automated scheduling rules and clinician reporting workflows to triage patients based on inbound survey data.
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Plus Es Australia | Utilities | 300 | $50M | Australia | ClickSend | ClickSend | Campaign Management | 2023 | n/a |
In 2023, Plus Es Australia implemented ClickSend as part of a Campaign Management initiative to automate customer communications for field operations. The deployment targeted customer-facing operations in Australia that schedule approximately 5,000 technician visits weekly.
The implementation used ClickSend SMS and ClickSend Online Post modules to deliver automated outbound notifications, with SMS as the primary channel and Online Post as a fallback when mobile numbers were unavailable. ClickSend was configured to receive scheduling triggers from Salesforce and to generate templated SMS messages and physical letters based on appointment status and timing. Configuration included sequencing rules to time reminders and fallback logic to issue paper letters when mobile contact information was absent or invalid.
The solution integrated directly with the companys Salesforce scheduling system to orchestrate notification workflows at the point of booking and in advance of technician arrival. Operational coverage included scheduling, customer communications, and field service coordination across the Australian service footprint.
Governance centralized notification rules within Salesforce while ClickSend executed channel delivery, reducing the need for manual outbound communications. The implementation produced an 80% increase in their scheduling window as reported, linking automated ClickSend SMS and Online Post communication flows to improved scheduling responsiveness.
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Buyer Intent: Companies Evaluating ClickSend
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