List of ClientsharePulse Customers
London, EC3A 5AW,
United Kingdom
Since 2010, our global team of researchers has been studying ClientsharePulse customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ClientsharePulse for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ClientsharePulse for Customer Experience include: SEKO Worldwide, LLC, a United States based Transportation organisation with 2500 employees and revenues of $900.0 million, Guidant Group, a United Kingdom based Professional Services organisation with 2600 employees and revenues of $300.0 million, Carlisle Support Services, a United Kingdom based Professional Services organisation with 500 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using ClientsharePulse, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ClientsharePulse customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carlisle Support Services | Professional Services | 500 | $40M | United Kingdom | Clientshare | ClientsharePulse | Customer Experience | 2021 | n/a |
In 2021, Carlisle Support Services deployed ClientsharePulse across its top accounts in the United Kingdom, establishing a Customer Experience application footprint focused on its facilities management clients. The deployment targeted contract management and client services teams supporting high-value accounts. ClientsharePulse implementation centralized file management, standardized business reviews, and provided live service performance dashboards, enabling dissemination of updates to internal and external stakeholders. The application was integrated with PowerBI reporting to surface live performance metrics and embed reporting into ongoing account review workflows. Operationally the rollout covered top UK accounts and affected contract managers, client services, and service governance functions, reducing administrative friction and improving transparency for clients. The facilities management implementation freed contract managers to focus on growth and service governance while standardizing review cadence and stakeholder communication.
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Guidant Group | Professional Services | 2600 | $300M | United Kingdom | Clientshare | ClientsharePulse | Customer Experience | 2016 | n/a |
In 2016, Guidant Group implemented ClientsharePulse as a Customer Experience application for its UK clients. The initial deployment centralized scheduled business reviews and standardized customer feedback workflows across Guidant Group's BPO and recruitment service lines, and the platform was later extended to US accounts.
ClientsharePulse was configured to collect NPS and CSAT surveys, centralize feedback records, and drive PowerBI enabled performance dashboards that aggregated client health and contract status. Functional modules and capabilities implemented included business review orchestration, survey management, dashboard visualization and reporting, and workflow driven escalation for client retention.
The deployment integrated ClientsharePulse with PowerBI for consolidated analytics, and the PowerBI integration is documented in the vendor case study. Governance changes established centralized review cadences and increased leadership visibility into account health, and the BPO recruitment focused rollout is reported to have increased leadership visibility, produced approximately 95% contract retention and created whitespace upsell opportunities.
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SEKO Worldwide, LLC | Transportation | 2500 | $900M | United States | Clientshare | ClientsharePulse | Customer Experience | 2022 | n/a |
In 2022, SEKO Worldwide, LLC deployed ClientsharePulse to standardize Quarterly Business Reviews, beginning with a trial across its top UK accounts and then expanding the solution globally. The deployment used ClientsharePulse as a Customer Experience tool to capture NPS, CSAT and written feedback while establishing a repeatable QBR workflow.
ClientsharePulse was configured to collect quantitative survey scores and qualitative comments, feed structured feedback into QBR templates, and present aggregated results for executive review. The implementation centralized NPS and CSAT capture and created a verifiable source of SEKO's NPS data gathered via ClientsharePulse, improving senior leadership visibility into account health.
Operationally the rollout moved from the UK trial to a broader production deployment covering 200+ clients worldwide, impacting account management and senior leadership review processes. Governance changes included a standardized QBR cadence and centralized feedback capture to surface churn risk and identify growth opportunities, embedding ClientsharePulse into SEKO's Customer Experience and account review routines.
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Buyer Intent: Companies Evaluating ClientsharePulse
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