List of Clootrack Platform Customers
Claymont, 19703, DE,
United States
Since 2010, our global team of researchers has been studying Clootrack Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Clootrack Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Clootrack Platform for Customer Experience include: PointClickCare, a Canada based Professional Services organisation with 2300 employees and revenues of $600.0 million, Wagner Spray Tech Corporation, a United States based Manufacturing organisation with 1700 employees and revenues of $300.0 million, City Of Panama City Beach, a United States based Government organisation with 430 employees and revenues of $236.0 million and many others.
Contact us if you need a completed and verified list of companies using Clootrack Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Clootrack Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Of Panama City Beach | Government | 430 | $236M | United States | Clootrack | Clootrack Platform | Customer Experience | 2025 | n/a |
In 2025, the City of Panama City Beach approved an agreement to procure Deckard's Rentalscape for short term rental management and compliance oversight. The municipal procurement record lists Clootrack as the vendor and Clootrack Platform as the Customer Experience application associated with the procurement.
Implementation scope explicitly targets STR licensing, compliance monitoring and transient occupancy tax identification for the municipality in Bay County. The Clootrack Platform deployment is described in procurement materials to support licensing workflows, enforcement case tracking, and tax identification or reporting capabilities as core functional areas.
The operational footprint is municipal and departmental, covering city administration users in licensing, finance and code enforcement for Panama City Beach. The procurement record does not specify technical architecture or third party integrations, so system interfaces and data flows are to be defined during the implementation planning phase.
Governance and rollout will follow the city council approved procurement agreement and standard municipal procurement terms, with staged activation aligned to licensing and compliance modules. Implementation ownership is positioned within city administration and will require municipal policy controls for configuration, access and enforcement workflows.
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PointClickCare | Professional Services | 2300 | $600M | Canada | Clootrack | Clootrack Platform | Customer Experience | 2024 | n/a |
In 2024 PointClickCare implemented the Clootrack Platform as a unified Customer Experience analytics platform to consolidate survey responses and unstructured feedback across touchpoints. The deployment focused on centralizing qualitative feedback so teams could proactively detect themes that impact CX measurement and priority areas for action.
The implementation centered on consolidated survey ingestion and unstructured text analytics, using automated theme detection and categorized reporting to convert free form comments into actionable insight. The Clootrack Platform provided centralized dashboards and analytic workflows for triage of themes, semantic clustering of feedback, and prioritized issue surfacing aligned to Customer Experience measurement.
Operational scope emphasized customer experience and adjacent functions, with outputs routed to customer success, product and continuous improvement teams to inform experience design and operational fixes. The platform consolidated feedback across touchpoints rather than relying on separate comment silos, enabling a single source of qualitative CX truth within PointClickCare.
Governance arrangements standardized feedback intake and analytics review cycles, embedding Clootrack Platform outputs into existing CX measurement processes and team workflows. The vendor stated the aim was to streamline analysis of survey comments and other unstructured data so teams could derive actionable insights faster and support continuous improvement.
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Wagner Spray Tech Corporation | Manufacturing | 1700 | $300M | United States | Clootrack | Clootrack Platform | Customer Experience | 2023 | n/a |
In 2023, Wagner Spray Tech Corporation implemented the Clootrack Platform, using the Customer Experience application to aggregate reviews, NPS data, returns data and e-commerce feedback to drive product and CX decisions. The deployment focused on centralized feedback ingestion and CX analytics to identify root causes for high product returns, with operational scope centered on product and customer experience teams in the United States.
The Clootrack Platform implementation combined modules for review aggregation, NPS correlation, returns analytics and e-commerce feedback analysis to produce prioritized root cause findings and recommendation workflows. Clootrack Platform outputs were embedded into product development, marketing and customer service processes to inform faster product updates and to align on-page expectations with real world usage. Configuration emphasized feed normalization, thematic analysis and prioritization pipelines that delivered actionable insights to cross functional teams.
Governance changed to operationalize Clootrack insights across product, marketing and service workflows with defined handoffs for defect prioritization, content updates and customer outreach. Wagner used those embedded insights to prioritize product and CX fixes, which yielded a reduction in returns while improving NPS according to the implemented Clootrack Platform analysis. This implementation demonstrates a Customer Experience analytics pattern where centralized feedback and root cause prioritization are instrumented into product lifecycle and customer facing processes to close feedback loops.
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Buyer Intent: Companies Evaluating Clootrack Platform
- Virtual Hosting India, a India based Communications organization with 25 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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