List of CNV Loyalty Customers
Ho Chi Minh City, x,
Vietnam
Since 2010, our global team of researchers has been studying CNV Loyalty customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CNV Loyalty for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CNV Loyalty for Customer Loyalty include: Pantio Vietnam, a Vietnam based Retail organisation with 800 employees and revenues of $100.0 million, CoNG TY TNHH CoNG NGHe DI DoNG VIeT, a Vietnam based Retail organisation with 32 employees and revenues of $4.0 million, Vien Thẩm MY Uy Tin YB Spa, a Vietnam based Leisure and Hospitality organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using CNV Loyalty, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CNV Loyalty customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CoNG TY TNHH CoNG NGHe DI DoNG VIeT | Retail | 32 | $4M | Vietnam | CNV Software | CNV Loyalty | Customer Loyalty | 2021 | n/a |
In 2021, CoNG TY TNHH CoNG NGHe DI DoNG VIeT deployed CNV Loyalty in a Customer Loyalty implementation to centralize customer records, manage membership points and support online sales across its electronics retail operations in Vietnam. The deployment addressed CRM and ecommerce use cases, with an emphasis on customer care and marketing automation to unify in-store and online customer interactions.
CNV Loyalty was configured to consolidate customer profiles, operate membership points and tier management, and execute campaign-driven marketing automation. Functional modules implemented included customer profile consolidation, membership points ledger and redemption logic, and marketing automation workflows tied to loyalty events and promotions.
The implementation linked online sales activity into loyalty account workflows to ensure transactions mapped to customer profiles and to enable campaign targeting across channels. Operational coverage targeted Di Động Việt retail stores and online channels in Vietnam, supporting marketing and customer service functions, and the customer relationship and loyalty usage is described in CNV Loyalty client testimonials on the vendor site.
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Pantio Vietnam | Retail | 800 | $100M | Vietnam | CNV Software | CNV Loyalty | Customer Loyalty | 2024 | n/a |
In 2024 Pantio Vietnam implemented CNV Loyalty, a Customer Loyalty solution. Pantio partnered with CNV Software to build a Zalo Mini App and a CDP-backed loyalty and customer engagement solution, a project kickoff that CNV announced in December 2024. The engagement targets Pantio Vietnam retail operations and online commerce channels, with an explicit focus on improving personalized marketing and driving online conversions in the Vietnam market.
The deployment architecture centers on CNV Loyalty with the Zalo Mini App as the consumer-facing touchpoint and a customer data platform as the centralized data layer for profile unification, segmentation, and campaign orchestration. Implemented functional modules reflect the CNV announcement and include the Zalo Mini App front-end plus CDP and loyalty features for membership workflows, personalized messaging, targeted promotions, and campaign orchestration. These modules are configured to support real-time segmentation and marketing automation consistent with Customer Loyalty application capabilities.
Integrations are organized around event and profile synchronization between the Zalo Mini App and the CDP-backed CNV Loyalty platform, enabling marketing and e-commerce teams to execute segmented communications and conversion-focused campaigns. Governance and rollout coordination were managed with CNV Software at project kickoff in December 2024, and operational coverage is concentrated on Pantio Vietnam marketing and online sales functions, reflecting the stated objective of improving personalization and driving online conversions.
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Vien Thẩm MY Uy Tin YB Spa | Leisure and Hospitality | 10 | $2M | Vietnam | CNV Software | CNV Loyalty | Customer Loyalty | 2021 | n/a |
In 2021, Vien Thẩm MY Uy Tin YB Spa implemented CNV Loyalty, deploying the CNV Loyalty application within the Customer Loyalty category to manage bookings, accumulate loyalty points and centralize customer data across its spa locations in Ho Chi Minh City. The implementation focused on CRM and customer-service workflows for a small spa chain operating in Vietnam.
The deployment configured core modules for booking management, a loyalty points engine, and a centralized customer profile repository, enabling front-desk staff to access visit history and points balances during appointment workflows. Configuration emphasized straightforward operational flows appropriate for a 10-employee organization, including category-aligned processes for point accrual and redemption.
Operational coverage was concentrated on the chain's Ho Chi Minh City locations, impacting bookings, customer service, and intra-site staff coordination. The centralized customer data model supported consistent appointment handling and a unified view of customer interactions across spa sites.
Governance adjustments standardized booking workflows and centralized customer records to improve staff handoffs and service continuity. Reported outcomes in CNV's case testimonial include easier booking management, improved staff coordination and better customer retention.
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