List of Cognizant TriZetto Enrollment Administration Manager Customers
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United States
Since 2010, our global team of researchers has been studying Cognizant TriZetto Enrollment Administration Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cognizant TriZetto Enrollment Administration Manager for Admissions and Enrollment Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cognizant TriZetto Enrollment Administration Manager for Admissions and Enrollment Management include: PacificSource Health Plans, a United States based Insurance organisation with 1950 employees and revenues of $3.50 billion, SelectHealth, a United States based Insurance organisation with 1800 employees and revenues of $3.20 billion, Great South Wireless, a United States based Communications organisation with 45 employees and revenues of $3.0 million and many others.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Great South Wireless | Communications | 45 | $3M | United States | Cognizant | Cognizant TriZetto Enrollment Administration Manager | Admissions and Enrollment Management | 2021 | n/a |
In 2021, Great South Wireless implemented Cognizant TriZetto Enrollment Administration Manager as part of its Admissions and Enrollment Management tooling for payer enrollment and billing workflows. The deployment centered on enrollment orchestration and administrative processing functions typical of Admissions and Enrollment Management, with the Cognizant TriZetto Enrollment Administration Manager used to centralize eligibility verification and enrollment intake workflows.
Configuration emphasized standard Enrollment Administration capabilities, including enrollment processing, benefits and eligibility orchestration, enrollment acceptance monitoring, and automation of downstream DTRR fallouts. The implementation of Cognizant TriZetto Enrollment Administration Manager aligned with category workflows for intake-to-acceptance processing and exception handling, and was configured to support automated adjudication of common enrollment fallout scenarios.
Operational integration connected the enrollment administration layer with core billing operations, with explicit use of TriZetto Facets referenced in the engagement context to unify enrollment and billing record flows. The deployment focus was payer enrollment and billing workflows in the United States, with functional scope covering Medicare senior market administration as described in the source materials.
Governance and rollout included acceptance monitoring, exception automation rules, and process orchestration to reduce manual DTRR remediation. A Cognizant case referenced alongside this implementation reported an 85 percent enrollment first pass rate and automation of a large percentage of DTRR fallouts, which the source linked to improved acceptance rates, billing accuracy and operational scalability; migration complexity and timeline were inferred from the case study description.
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PacificSource Health Plans | Insurance | 1950 | $3.5B | United States | Cognizant | Cognizant TriZetto Enrollment Administration Manager | Admissions and Enrollment Management | 2023 | n/a |
In 2023 PacificSource Health Plans implemented Cognizant TriZetto Enrollment Administration Manager to streamline Medicare Advantage enrollment. The deployment targeted payer enrollment operations across the United States and focused on automating enrollment intake and member confirmation workflows within the insurer's admissions channel.
The project configured core Admissions and Enrollment Management capabilities, including intake validation, rules based adjudication of enrollments, automated confirmation messaging, and workflow orchestration to reduce manual processing steps. Cognizant TriZetto Enrollment Administration Manager was configured to standardize enrollment business rules and enable procedural automation that reduced touchpoints in the enrollment lifecycle.
The implementation integrated Cognizant TriZetto Enrollment Administration Manager with Facets to synchronize enrollment records with the core administration system, enabling more consistent member confirmations and reducing manual reconciliation between systems. Operational coverage included enrollment, IT, and operations teams, with the integration serving as the primary data exchange pathway between enrollment processing and policy administration.
PacificSource and Cognizant restructured enrollment governance and workflow ownership to centralize payer enrollment operations and to support ongoing adoption of Enrollment Administration Manager features. The engagement delivered explicit outcomes stated by the customer, including a reduction in enrollment processing time from four days to one, avoidance of seasonal headcount increases, faster member confirmations, and lower IT and operations costs.
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SelectHealth | Insurance | 1800 | $3.2B | United States | Cognizant | Cognizant TriZetto Enrollment Administration Manager | Admissions and Enrollment Management | 2023 | n/a |
In 2023, SelectHealth implemented Cognizant TriZetto Enrollment Administration Manager as its Admissions and Enrollment Management solution. The deployment used the TriZetto Elements Enrollment Administration Manager Workflow to improve visibility and throughput for application processing and to adopt first in, first out processing to align with CMS guidelines.
Configuration emphasized case routing, workflow orchestration, and audit trail capture within the Enrollment Administration Manager Workflow, increasing process transparency across enrollment intake and adjudication steps. The implementation standardized queue management with FIFO processing rules and automated handoffs to reduce manual triage. TriZetto Elements Enrollment Administration Manager Workflow was configured to produce audited processing records to support compliance.
The deployment targeted SelectHealth health plan enrollment operations in the United States and impacted enrollment processing teams and operational leadership responsible for intake, verification, and application adjudication. Governance changes included enforcing first in, first out processing rules and introducing audit controls for application handling, strengthening operational controls to meet CMS expectations. Reported outcomes include more efficient, audited application processing and estimated annual salary savings from reduced manual work, with timelines and savings noted in the vendor case study and industry reporting.
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