List of Comm100 Customers
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Since 2010, our global team of researchers has been studying Comm100 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Comm100 for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Comm100 for Customer Engagement include: Jefferson Health, a United States based Healthcare organisation with 42000 employees and revenues of $10.00 billion, Bell & Gossett, a United States based Manufacturing organisation with 17000 employees and revenues of $6.20 billion, Care-One Management, a United States based Healthcare organisation with 11000 employees and revenues of $4.50 billion, San Jose State University, a United States based Education organisation with 3300 employees and revenues of $4.00 billion, WesTrac, a Australia based Construction and Real Estate organisation with 4500 employees and revenues of $3.78 billion and many others.
Contact us if you need a completed and verified list of companies using Comm100, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Comm100 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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1-800 Business Cards | Professional Services | 10 | $1M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2013 | n/a | In 2013, 1-800 Business Cards implemented Comm100. 1-800 Business Cards uses Comm100, a Customer Engagement application, on its public website to handle live customer interactions and online lead capture for sales and customer service. Deployment is a browser based web integration, embedding the Comm100 web chat widget across product and checkout pages via a lightweight JavaScript snippet, enabling real time chat, proactive chat invitations, visitor monitoring, canned responses, agent routing, and transcript capture. Functional modules in use include live chat, proactive messaging, visitor analytics, canned response libraries, and chat transcript storage, reflecting standard Customer Engagement capabilities implemented in a compact operational footprint. Operational responsibility is centered with the small customer service and sales team, with administrative controls used to manage agent accounts, chat routing rules, canned messages, and reporting. Governance includes queue and availability configuration, standard operating procedures for chat handling during business hours, and transcript review for quality assurance, supporting consistent online engagement via Comm100. | |
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123ink Canada | Retail | 150 | $7M | Canada | Comm100 Network Corporation | Comm100 | Customer Engagement | 2017 | n/a | In 2017, 123ink Canada deployed Comm100 as a Customer Engagement application on its ecommerce website. The deployment embedded Comm100 web chat capabilities, installing a live chat widget and agent console to capture customer inquiries directly on product and checkout pages. Configuration emphasized chat routing, canned responses, and session handoff to live agents to support real time conversational workflows. Operational scope covered the retailer’s customer service and order support teams, enabling on site conversational engagement and asynchronous chat handling for shoppers across the site. Governance centered on business hours, agent assignment and escalation paths to align chat interactions with order processing and returns workflows. The implementation prioritized agent orchestration and web based customer engagement using Comm100 to manage inbound site interactions. | |
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180 Medical, Inc | Manufacturing | 200 | $30M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2014 | n/a | In 2014, 180 Medical, Inc implemented Comm100 as a Customer Engagement solution on its public website, deploying the Comm100 web chat interface to provide real time customer support and pre sales assistance. The implementation sits on the company website and targets web based customer interactions, aligning Comm100 with customer service and online sales touch points rather than back office systems. The deployment leverages capabilities consistent with the Customer Engagement category, including a live web chat widget for real time messaging, visitor context and tracking, chat transcript capture, canned responses and escalation workflows that route complex cases to asynchronous ticketing. Configuration work focused on agent profiles, chat routing rules and knowledge content alignment to support common customer queries, with Comm100 providing the visible customer facing interface. Operational governance emphasized agent workflow and transcript management, with site level rollout on the public e commerce domain and operational ownership by customer service and online support teams. Reporting and conversation archives were instrumented to sustain day to day support operations and to feed quality assurance and training, while integrations with downstream systems are not specified in the record. | |
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Professional Services | 25 | $3M | Denmark | Comm100 Network Corporation | Comm100 | Customer Engagement | 2014 | n/a |
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Leisure and Hospitality | 5000 | $655M | Cyprus | Comm100 Network Corporation | Comm100 | Customer Engagement | 2025 | n/a |
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Distribution | 25 | $3M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2013 | n/a |
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Professional Services | 44 | $5M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2021 | n/a |
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Healthcare | 10 | $1M | India | Comm100 Network Corporation | Comm100 | Customer Engagement | 2019 | n/a |
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Professional Services | 150 | $16M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2019 | n/a |
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Distribution | 100 | $10M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2022 | n/a |
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Buyer Intent: Companies Evaluating Comm100
- National Bank of Canada US, a United States based Banking and Financial Services organization with 200 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
- Docstudio, a Romania based Professional Services organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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