List of Connectwise Automate IT Asset Discovery Customers
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Since 2010, our global team of researchers has been studying Connectwise Automate IT Asset Discovery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Connectwise Automate IT Asset Discovery for Hardware Asset Management (HAM), IT Asset Management (ITAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Connectwise Automate IT Asset Discovery for Hardware Asset Management (HAM), IT Asset Management (ITAM) include: Nature Fresh Farms, a Canada based Manufacturing organisation with 320 employees and revenues of $40.0 million, City of Groveland,FL, a United States based Government organisation with 160 employees and revenues of $10.0 million, First Stop I.T., a United Kingdom based Professional Services organisation with 11 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Connectwise Automate IT Asset Discovery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Connectwise Automate IT Asset Discovery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of Groveland,FL | Government | 160 | $10M | United States | Connectwise | Connectwise Automate IT Asset Discovery | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2020 | n/a | In 2020 City of Groveland, FL implemented Connectwise Automate IT Asset Discovery to centralize municipal IT operations and inventory. The deployment positioned Connectwise Automate IT Asset Discovery as the city’s Hardware Asset Management (HAM),IT Asset Management (ITAM) platform supporting police, fire and rescue, utilities, and general government desktops and servers. The implementation emphasized functional modules for centralized monitoring and alerting, remote control, patch management, automated ticket creation from event logs, and scripting automation. Connectwise Automate IT Asset Discovery was configured with prebuilt and custom scripts to monitor Exchange and SQL, to auto populate tickets from event log monitors, and to automate software installation and patch workflows so a single IT manager could prioritize and remediate issues from a ticket queue. Architecture and integrations reflected municipal constraints and existing infrastructure, the city’s VMware vSphere environment remained in place and Connectwise Automate monitored VMware infrastructure and compatible firewall devices. Remote access capabilities were implemented using ConnectWise Control within Connectwise Automate, and multiple remote connection options including RDP, Control, and BMC were used to troubleshoot desktops, servers, and mobile laptops in police cruisers and fire rigs without physical travel, while police 911 systems remained on a separated network for security. Operational governance centered on a one person IT operations model, with scripted automation and alert rules reducing manual event log review and driving a ticket-first remediation workflow. Outcomes reported by IT leadership included saved technician time, approximately 30 hours per month attributed to automation, reduced time spent on patching and log review, and improved responsiveness for public safety and utility functions through centralized monitoring and remote remediation. | |
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First Stop I.T. | Professional Services | 11 | $1M | United Kingdom | Connectwise | Connectwise Automate IT Asset Discovery | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2019 | n/a | In 2019, First Stop I.T. implemented Connectwise Automate IT Asset Discovery to centralize automated inventory and discovery capabilities, aligning the deployment to Hardware Asset Management (HAM),IT Asset Management (ITAM) for its managed services operations. The initiative focused on improving ticket transparency and endpoint visibility for the 11-person MSP based in Harlow, Essex, supporting engineering, support desk, and procurement workflows. Connectwise Automate IT Asset Discovery was configured to perform continuous asset discovery and produce detailed hardware inventory reports, including CPU, RAM, disk usage and system utilization metrics. The implementation leveraged ConnectWise Automate remote monitoring scripts and automated alerting to flag hard disk errors and patching thresholds, enabling automatic ticket creation and proactive maintenance without manual machine access. The Automate deployment was integrated with ConnectWise Manage to create a closed-loop ticketing and service board structure, so alerts from asset discovery flowed into assigned service boards and mapped to the correct customer site and user. Operational coverage included client endpoints and servers across First Stop I.T. customers, with engineers using remote commands for troubleshooting, and reporting data feeding procurement and stock control workflows. Governance and rollout emphasized upfront planning and modular adoption, First Stop I.T. used ConnectWise consultancy to define service types, SLAs, and the initial module set to reduce disruption during onboarding. The program produced explicit outcomes described by the vendor and customer, including improved ticket transparency, more efficient communication with clients, automated endpoint management, transformed procurement and reporting processes, and a recommended approach to phased implementation and consultant-led configuration. | |
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Nature Fresh Farms | Manufacturing | 320 | $40M | Canada | Connectwise | Connectwise Automate IT Asset Discovery | Hardware Asset Management (HAM),IT Asset Management (ITAM) | 2019 | n/a | In 2019, Nature Fresh Farms deployed Connectwise Automate IT Asset Discovery as a centralized discovery and management capability. The implementation was explicitly part of a Hardware Asset Management (HAM),IT Asset Management (ITAM) approach to assert control over computers distributed across a 200 plus acre greenhouse footprint and a new Delta facility. Connectwise Automate IT Asset Discovery was configured to deliver agent based asset discovery, remote access provisioning, and automation of routine IT maintenance tasks. The implementation also enabled technicians to build and reuse custom toolboxes and scripted workflows to standardize remediation and device management across greenhouse operations and the maintenance department. The solution was integrated with ConnectWise Control to provide instantaneous remote accessibility to every machine across facilities, and it was connected into ConnectWise Manage for automated ticket creation and lifecycle orchestration. Operational coverage included all facility endpoints across the primary greenhouse and the Delta site, enabling centralized monitoring and remote support without designated on site engineers. Governance and workflow changes shifted the IT team from a reactive support posture to a proactive incident model, with Connectwise Automate IT Asset Discovery triggering tickets in ConnectWise Manage so technicians could act before end users reported issues. The deployment also supported new work patterns, allowing technicians to work remotely while maintaining near local support capabilities, and enabled two years of remote support at the Delta facility without on site staffing. |
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