List of Consensus eFax Unite Customers
Los Angeles, 90017, CA,
United States
Since 2010, our global team of researchers has been studying Consensus eFax Unite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Consensus eFax Unite for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Consensus eFax Unite for Collaboration include: US Department of Veterans Affairs, a United States based Government organisation with 371000 employees and revenues of $301.00 billion, Piedmont Augusta, a United States based Healthcare organisation with 31000 employees and revenues of $6.00 billion, Compex Legal Services, a United States based Professional Services organisation with 400 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Consensus eFax Unite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Compex Legal Services | Professional Services | 400 | $50M | United States | Consensus Cloud Solutions | Consensus eFax Unite | Collaboration | 2024 | n/a |
In 2024, Compex Legal Services implemented Consensus eFax Unite in the Collaboration category through a partnership with Consensus Cloud Solutions. The public release states Compex adopted Consensus eFax Corporate and Consensus’ jSign e-signature solution to digitize subpoena signing and streamline legal document workflows in the legal process area in the United States.
The implementation emphasized secure electronic faxing and integrated e-signature workflows, configured to capture tamper proof audit trails and maintain chain of custody for subpoena and litigation documents. Functional capabilities implemented included digital signature capture with jSign, secure inbound and outbound fax routing, document retention tagging, and audit logging aligned to legal operations and records management practices.
Operational scope covered the legal process function across the United States, impacting litigation support, legal operations, and records teams responsible for subpoena handling. Governance work focused on formalizing electronic signature acceptance, audit trail procedures, and workflow changes to accelerate subpoena turnaround times, outcomes explicitly cited in the announcement.
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Piedmont Augusta | Healthcare | 31000 | $6.0B | United States | Consensus Cloud Solutions | Consensus eFax Unite | Collaboration | 2023 | n/a |
In 2023, Piedmont Augusta implemented Consensus eFax Unite from Consensus Cloud Solutions within its healthcare operations in the United States under the Collaboration category. The deployment was focused on secure exchange of patient information and improving care coordination across clinical and administrative workflows.
The implementation configured Consensus eFax Unite to support electronic inbound and outbound faxing, secure transmission, and audit logging, aligning Collaboration capabilities to document routing and clinical information exchange. Use of the eFax Unite module is inferred from described interoperability and EHR integration features, and it was configured to enforce routing rules, document format handling, and secure access controls for clinical documents.
Consensus eFax Unite was integrated with Hyland OnBase and Epic EHR to enable routed fax documents to be ingested into OnBase content services and surfaced into Epic patient records for care teams. The integration spanned healthcare process areas and care coordination workflows across Piedmont Augusta operations in the United States, linking faxed clinical documents to electronic health record workflows.
The rollout went live in 2023 and included updates to fax intake, routing, and escalation workflows to improve timeliness of information delivery to clinicians. Reported outcomes included improved fax workflow reliability and information timeliness, and governance included secure transmission controls and audit trail capabilities to support clinical compliance and information governance.
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US Department of Veterans Affairs | Government | 371000 | $301.0B | United States | Consensus Cloud Solutions | Consensus eFax Unite | Collaboration | 2022 | Accenture |
In 2022, the U.S. Department of Veterans Affairs deployed Consensus eFax Unite as part of its Digital Communications Program. Consensus eFax Unite, categorized as Collaboration, was procured to provide FedRAMP high, high impact cloud fax capabilities for secure government document exchange across VA systems.
The implementation used Consensus Enterprise Cloud Fax technology to provision secure cloud fax transmission, centralized document routing, audit logging, and interoperability features aligned to Unite style workflows. Functional configuration emphasized secure transmission, role based access controls, encryption in transit and at rest, and audit trails to support agency collaboration and records management requirements.
The award began in 2022 and delivery was executed via prime contractor Cognosante, with Accenture identified as the SI/VAR supporting implementation activities. The solution was deployed as a cloud hosted, FedRAMP high authorized service to span VA systems and federal interoperability endpoints, providing a Collaboration layer for document exchange across the public sector United States footprint.
Governance and operational alignment were placed under the VA Digital Communications Program, with Cognosante coordinating cloud fax provisioning and Accenture supporting implementation workflows and system integration. Use of Unite style interoperability features is inferred where integration with federal systems and secure exchange was required, and the deployment emphasized FedRAMP high compliance and cross system interoperability.
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