List of Coupa Supplier Risk and Performance Management Customers
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United States
Since 2010, our global team of researchers has been studying Coupa Supplier Risk and Performance Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Coupa Supplier Risk and Performance Management for Supplier Risk Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Coupa Supplier Risk and Performance Management for Supplier Risk Management include: Sonic Automotive, a United States based Automotive organisation with 10800 employees and revenues of $14.22 billion, Rivian, a United States based Manufacturing organisation with 16790 employees and revenues of $4.43 billion and many others.
Contact us if you need a completed and verified list of companies using Coupa Supplier Risk and Performance Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Coupa Supplier Risk and Performance Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Rivian | Manufacturing | 16790 | $4.4B | United States | Coupa Software | Coupa Supplier Risk and Performance Management | Supplier Risk Management | 2018 | n/a |
In 2018, Rivian implemented Coupa Supplier Risk and Performance Management. The Coupa Supplier Risk and Performance Management deployment sits on Coupa's cloud based Business Spend Management platform and was designated as Rivian's chosen platform for all Business Spend Management activities, serving as the central repository for Rivian orders.
Implementation centered on the Coupa Supplier Portal, where suppliers receive purchase orders and create invoices electronically, and on Supplier Risk Management capabilities that support supplier oversight and performance tracking. Functional components included automated issuance and tracking of purchase orders, invoices, and payments, and supplier data management through a web accessible self service tool.
Operational coverage spans procurement, supply chain, and finance functions, linking procurement workflows with accounts payable and supplier onboarding processes. Integrations leveraged Coupa BSM connectivity to unify transaction flows and supplier records across these business functions, while the Coupa Supplier Portal provided a supplier facing channel for electronic transaction exchange.
Governance and workflow changes emphasized centralized supplier data, automated transaction governance, and supplier performance oversight using the platform's risk and performance management features. Rivian documentation states benefits include zero hassle browser and email access, automation of PO invoice and payment tracking, consolidated data management through self service, and no added cost for suppliers.
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Sonic Automotive | Automotive | 10800 | $14.2B | United States | Coupa Software | Coupa Supplier Risk and Performance Management | Supplier Risk Management | 2019 | n/a |
In 2019, Sonic Automotive implemented Coupa Supplier Risk and Performance Management as an extension of its existing Coupa Business Spend Management deployment to digitize contracting and supplier governance across the enterprise. Sonic Automotive is a Fortune 500 automotive retailer operating franchise dealerships and EchoPark Automotive, and the project targeted indirect spend controls where Sourcing and Procure-to-Pay processes were already digitized and 78% of spend was pre-approved.
The implementation layered Contract Lifecycle Management capabilities onto the Coupa BSM platform to replace manual Word and email drafting, providing a wizard-based contract authoring experience, a central contract repository, automated prevailing terms analysis across multiple contracts and amendments, and digital routing for approvals and signatures. The deployment emphasized standard contract templates and configurable workflows to capture sourcing event results directly into contracts, enabling consistent counterparty experiences and management of simple NDAs through the most complex agreements.
Coupa Supplier Risk and Performance Management was operated as part of the integrated BSM suite alongside Sourcing, Procurement, and Invoicing, enabling closed-loop validation of invoices against contracted pricing and routing spend to negotiated suppliers. The rollout covered Procurement and Legal teams supporting corporate indirect spend and EchoPark operations in North America, and Sonic engaged a consulting partner with Coupa expertise to complete the CLM-enabled release in twelve weeks.
Governance changes included early inclusion of Legal in project design, formalized approval workflows, and a single source of truth for contract terms to remove reliance on individual procurement owners. Explicit results noted by Sonic include systematic realization of sourced pricing and terms, streamlined wizard-based contracting, improved visibility into contracts and terms, and preservation of 78% pre-approved spend controls, all enabled through the integrated Supplier Risk Management and contract management capabilities.
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