List of Covetrus RxWorks Customers
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Since 2010, our global team of researchers has been studying Covetrus RxWorks customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Covetrus RxWorks for Medical Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Covetrus RxWorks for Medical Practice Management include: Greencross Vets, a Australia based Healthcare organisation with 1000 employees and revenues of $250.0 million, Dogs Trust, a United Kingdom based Non Profit organisation with 1600 employees and revenues of $153.0 million, Vets in Melbourne Australia, a Australia based Healthcare organisation with 50 employees and revenues of $6.0 million, Cleveland Veterinary Clinic Australia, a Australia based Healthcare organisation with 15 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Covetrus RxWorks, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Covetrus RxWorks customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cleveland Veterinary Clinic Australia | Healthcare | 15 | $2M | Australia | Covetrus Software Services | Covetrus RxWorks | Medical Practice Management | 2004 | n/a |
In 2004, Cleveland Veterinary Clinic Australia implemented Covetrus RxWorks as its Medical Practice Management system at practice inception. The Australia-region deployment was provisioned to support a paperless, multi-site operation across three clinics and to strengthen stock control processes.
Covetrus RxWorks was configured to deliver core practice management capabilities including client communications, automated reminders, inventory automation and remote management of clinical operations. Configuration emphasized paperless workflows and tighter stock control for veterinary pharmaceuticals and supplies, aligning operational modules with front-desk scheduling, patient records and inventory ledger functions typical of Medical Practice Management systems.
Operational coverage spans three clinic sites with centralised remote oversight for communications and inventory, enabling clinic staff to coordinate appointment reminders and manage stock levels across locations. The case study explicitly cites long-term RxWorks usage and operational benefits, reflecting sustained adoption of Covetrus RxWorks to maintain client engagement and inventory discipline.
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Dogs Trust | Non Profit | 1600 | $153M | United Kingdom | Covetrus Software Services | Covetrus RxWorks | Medical Practice Management | 2020 | n/a |
In 2020, Dogs Trust implemented Covetrus RxWorks as a clinical and practice management solution across its UK rehoming centres to standardise workflows and clinical records. The rollout targeted clinical operations and rehoming centre staff to centralise patient records and routine clinical processes and to create consistent operational protocols across sites.
The implementation centered on the RxWorks clinical/PMS module, configured to manage electronic clinical records, appointment and case workflows, prescribing and routine clinical documentation, and practice management tasks. Configuration work emphasized standardised clinical templates and task automation to enforce consistent protocols and reduce manual variation in care delivery.
Deployment covered the UK region and consolidated site level clinical data into a unified practice management architecture, with shared configuration and role based access controls for veterinary teams and support staff. The deployment positioned Covetrus RxWorks as the single Medical Practice Management system for Dogs Trust clinical operations, improving record consistency across rehoming centres.
Governance included a structured learning and adoption programme that was recognised with a 2021 Learning Technologies award. The project documented efficiency gains, saving approximately 10,834 staff hours and approximately £97,508 per year, outcomes that were reported in the vendor case study for Covetrus RxWorks.
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Greencross Vets | Healthcare | 1000 | $250M | Australia | Covetrus Software Services | Covetrus RxWorks | Medical Practice Management | 2020 | n/a |
In 2020, Greencross Vets implemented Covetrus RxWorks as its Medical Practice Management application. The deployment targeted embedding Covetrus RxWorks into clinical, pharmacy and front-desk operations within Greencross Vets Australian clinical operations, providing a unified patient and medication management layer for veterinary practice workflows.
Covetrus RxWorks was configured to support core pharmacy and practice management capabilities typical of medical practice management systems, including prescription dispensing workflows, inventory and order tracking for in-clinic medications, medication administration records used by nursing staff, and reception appointment booking and patient intake processes. Staff experience notes reference basic knowledge of RxWorks among veterinary nursing and reception personnel, indicating in-practice exposure and role-level usage for tasks such as booking appointments, assisting in surgery, administering injectable treatments under supervision, and checking deliveries and orders.
Operational governance centered on role-based controls and process alignment between clinical nursing, pharmacy administration, and reception teams, with training focused on pharmacy handling and appointment workflows. The configuration emphasized business functions spanning clinical care, pharmacy inventory control, and front-office scheduling, positioning Covetrus RxWorks as the Medical Practice Management system supporting Greencross Vets day to day veterinary operations.
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Healthcare | 50 | $6M | Australia | Covetrus Software Services | Covetrus RxWorks | Medical Practice Management | 2017 | n/a |
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