List of Creatio Omnichannel Marketing Customers
Boston, 2109, MA,
United States
Since 2010, our global team of researchers has been studying Creatio Omnichannel Marketing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Creatio Omnichannel Marketing for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Creatio Omnichannel Marketing for Marketing Automation include: Del Grande Dealer Group, a United States based Automotive organisation with 1000 employees and revenues of $1.00 billion, Lindsay Chrysler Dodge Jeep Ram, a United States based Automotive organisation with 120 employees and revenues of $25.0 million, Business Network International, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Creatio Omnichannel Marketing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Creatio Omnichannel Marketing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Business Network International | Professional Services | 10 | $1M | United States | Creatio Platform | Creatio Omnichannel Marketing | Marketing Automation | 2024 | n/a |
In 2024 Business Network International implemented Creatio Omnichannel Marketing to centralize member and referral data and to provide a unified Marketing Automation and CRM capability across its global network. The deployment positioned Creatio Omnichannel Marketing as the primary platform for member engagement workflows and campaign orchestration across BNI’s organization.
Implementation concentrated on campaign orchestration, audience segmentation, personalized communications, and automated lead management workflows within the Marketing Automation category. Configuration emphasized templated marketing journeys, event triggered automation, and CRM linked lead handoff processes to streamline referral capture and follow up.
The phased rollout was executed across 35 countries, giving regional chapters and membership operations access to standardized marketing automation and referral tracking functionality. Business functions impacted included membership engagement, marketing, and lead conversion processes, with localized campaign execution supported by centralized segmentation and content personalization.
Governance focused on standardized workflows, centralized data models for member and referral records, and phased release controls to preserve data consistency during the global deployment. The adoption improved data visibility, accelerated campaign driven lead handling, and increased lead conversion through Creatio’s marketing and CRM capabilities as reported in the implementation notes.
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Del Grande Dealer Group | Automotive | 1000 | $1.0B | United States | Creatio Platform | Creatio Omnichannel Marketing | Marketing Automation | 2024 | n/a |
In 2024, Del Grande Dealer Group implemented Creatio Omnichannel Marketing to centralize Marketing Automation across its dealership portfolio. Creatio Omnichannel Marketing was deployed to provide a single orchestration layer for multichannel campaign management and to align marketing and sales outreach under a common automation framework.
The implementation emphasized core Marketing Automation capabilities, including campaign orchestration, audience segmentation, personalized messaging and content delivery, lead nurturing workflows, and campaign analytics. Creatio Omnichannel Marketing was configured to support automated customer journeys and to surface marketing-qualified leads into sales-facing workflows, enabling consistent scripting and cadence for product specialists and sales teams.
The rollout ran alongside a targeted creative pilot that used Covideo to add personalized video into sales outreach and product specialist workflows in the CRM and sales stacks. A three month Covideo pilot in a Northern California dealership produced a 38% higher lead to response rate, a threefold increase in lead to appointment conversions, and 2.4 times more vehicles sold, after which the group expanded usage across stores. Governance focused on aligning campaign approval and lead handoff processes between marketing and store-level sales operations, and the Creatio Omnichannel Marketing deployment provided the automation backbone to standardize those processes across the dealer network.
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Lindsay Chrysler Dodge Jeep Ram | Automotive | 120 | $25M | United States | Creatio Platform | Creatio Omnichannel Marketing | Marketing Automation | 2024 | n/a |
In 2024, Lindsay Chrysler Dodge Jeep Ram implemented Creatio Omnichannel Marketing, a Marketing Automation application, to formalize omnichannel campaign orchestration and lead management for dealership sales and BDC processes. The deployment targeted internet lead response, appointment orchestration, and sales follow-up workflows typical of Marketing Automation solutions, with configuration driven by showroom and online lead handling priorities for the D.C. metro area.
Configuration work centered on campaign orchestration, lead nurturing sequences, automated appointment messaging and templated follow-up workflows to standardize responses across email, SMS and phone outreach. Creatio Omnichannel Marketing was positioned to manage campaign logic and lead lifecycle states while enabling consistent customer touchpoints, with campaign templates and workflow automation reducing manual routing and follow-up variance.
Concurrently in 2024 the dealership rolled out Covideo to improve internet lead response, vehicle walkarounds, and appointment reminders for sales and BDC processes. Covideo adoption was reported to yield an 18.2 percent increase in lead-to-appointment, a 47.8 percent boost in appointment-to-show, and an 88.3 percent improvement in lead-to-close, and governance emphasis shifted to standardized internet lead response playbooks and training to embed video-driven touchpoints into sales and BDC workflows.
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