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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of CSI Harris Affinity RCM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Country of Los Angeles Government 112000 $35.5B United States Constellation Software Inc. CSI Harris Affinity RCM Revenue Cycle Management 2018 n/a In 2018, Country of Los Angeles renewed a multi year contract with Harris Healthcare to provide CSI Harris Affinity RCM across its Department of Health Services. The engagement provisions CSI Harris Affinity RCM as a U.S. Revenue Cycle Management deployment for a large, integrated municipal health system, focusing on streamlined billing and collections workflows. The implementation centers on county revenue cycle and finance functions, supporting billing operations across DHS facilities. CSI Harris Affinity RCM was configured to support core Revenue Cycle Management capabilities including patient billing, claims management, accounts receivable, collections automation and revenue integrity workflows. Operational governance emphasized continued vendor support under restricted budgets through a multi year support arrangement, aligning vendor maintenance with county finance and patient financial services processes. The deployment positioned Country of Los Angeles CSI Harris Affinity RCM Revenue Cycle Management to centralize billing and collections activities across county health departments and standardize revenue operations.
Franciscan Health Healthcare 20000 $3.6B United States Constellation Software Inc. CSI Harris Affinity RCM Revenue Cycle Management 2023 n/a In 2023, Franciscan Health implemented CSI Harris Affinity RCM within its Revenue Cycle Management footprint. The deployment emphasized Harris Affinity Decision Support ADS as a financial source of truth to produce trusted cost and profitability reporting for finance and costing processes. Public case materials document Harris Affinity Decision Support usage for finance and costing, and indicate the CSI Harris Affinity RCM deployment likely supported core Revenue Cycle Management capabilities including patient accounting, billing workflow orchestration, claims analytics and profitability attribution. Configuration work focused on decision support, cost allocation models and an analytics layer to reconcile revenue cycle outputs with finance reporting. The implementation was executed at U.S. region scope and targeted the finance function, improving analytics and compliance reporting for finance and costing workflows. Governance centered on centralizing ADS as the authoritative financial dataset and adjusting reporting and process workflows to align revenue cycle data with enterprise cost and profitability reporting.
St. Jude Children's Research Hospital Non Profit 5000 $1.3B United States Constellation Software Inc. CSI Harris Affinity RCM Revenue Cycle Management 2022 n/a In 2022 St. Jude Children's Research Hospital implemented CSI Harris Affinity RCM in a Revenue Cycle Management engagement to support an enterprise decision support conversion. The engagement was scoped to preserve continuity of cost and reimbursement reporting while the hospital executed a clinical IT migration, positioning CSI Harris Affinity RCM as the primary decision support and reporting platform for revenue cycle data continuity. The implementation centered on decision support and financial reporting modules within CSI Harris Affinity RCM, configured to sustain cost accounting, reimbursement reporting, and enterprise decision support workflows. Module selection and configuration emphasized reporting continuity and reconciliation capabilities consistent with a Decision Support conversion, aligning Affinity RCM reporting constructs to the hospital's revenue and cost structures. Operationally the U.S. implementation focused on finance, revenue cycle operations, and clinical informatics stakeholders, ensuring data flows between Affinity RCM decision support modules and the hospital's clinical IT systems remained intact during the migration. Governance activities included conversion sequencing for enterprise decision support datasets, verification of cost and reimbursement reporting, and establishing reconciliation and cutover procedures to maintain reporting continuity. The project narrative documents continuity of cost and reimbursement reporting as the primary outcome of the CSI Harris Affinity RCM decision support conversion, with the implementation designed to maintain enterprise reporting while clinical IT systems transitioned.
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