List of CSI Harris GEMS Customers
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Since 2010, our global team of researchers has been studying CSI Harris GEMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSI Harris GEMS for Government ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSI Harris GEMS for Government ERP include: Shelby County Government, a United States based Government organisation with 6270 employees and revenues of $1.50 billion, East Baton Rouge Parish School System, a United States based Education organisation with 6000 employees and revenues of $426.0 million, City of Blue Springs, a United States based Government organisation with 270 employees and revenues of $134.0 million, Brunswick-Glynn County Joint Water And Sewer Commission, a United States based Utilities organisation with 110 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using CSI Harris GEMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CSI Harris GEMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Brunswick-Glynn County Joint Water And Sewer Commission | Utilities | 110 | $20M | United States | Constellation Software Inc. | CSI Harris GEMS | Government ERP | 2014 | n/a | In 2014, Brunswick-Glynn County Joint Water And Sewer Commission implemented CSI Harris GEMS, a Government ERP application used to run the utility back office. The CSI Harris GEMS implementation established core financials, a customer information system CIS, and utility billing as the commission's operational system of record in Georgia. The deployment of CSI Harris GEMS covered financial management, customer account management, and utility billing workflows, and remained in production from its 2014 go live through the subsequent decade. Configuration focused on standard Government ERP capabilities for revenue posting, billing cycle processing, and customer account lifecycle management, supporting both billing and financial close processes. A recent procurement notice indicates the utility is seeking to replace the Innoprise Harris deployment to add cloud based CIS and utility billing, integrate advanced metering infrastructure AMI, and improve customer self service capabilities. This procurement signal frames a move from the long running CSI Harris GEMS implementation toward cloud native customer engagement and meter integration layers while preserving the commission's financial and billing business functions. | |
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City of Blue Springs | Government | 270 | $134M | United States | Constellation Software Inc. | CSI Harris GEMS | Government ERP | 1999 | n/a | In 1999 the City of Blue Springs executed an original contract dated March 15, 1999 to deploy the Innoprise Harris utility billing solution that is now identified as CSI Harris GEMS. CSI Harris GEMS is deployed as a Government ERP component supporting municipal utility billing and related revenue operations for the city of Blue Springs, Missouri. The installation has served as the primary utility billing application, providing customer account management, meter data management, billing cycle processing, and payment posting capabilities consistent with utility billing workflows. City documentation explicitly records the product lineage SCI, GEMS, Harris, reflecting successive vendor naming and maintenance arrangements. The record highlights ongoing maintenance and upgrade implications linked to long term production use. Operational scope centers on utilities operations and customer service functions, with the application supporting day to day billing and operations and maintenance activities across the municipality. Governance is informed by the city resolution, which addresses maintenance contracts and upgrade planning. The resolution notes eventual consideration for replacement or updates to CSI Harris GEMS, indicating the city is evaluating lifecycle options for this Government ERP utility billing component. Continued production use since 1999 positions the application as a core operational system for the city, with decisions now focused on maintenance, upgrades, or future procurement pathways. | |
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East Baton Rouge Parish School System | Education | 6000 | $426M | United States | Constellation Software Inc. | CSI Harris GEMS | Government ERP | 2013 | n/a | In 2013 East Baton Rouge Parish School System implemented CSI Harris GEMS, a Government ERP, to manage core financial and payroll operations for the second largest school district in Louisiana with over 40,000 students, over 5,500 employees, and a $450 million General Fund Budget. The implementation supported centralized financial management across district finance, human resources, payroll, procurement, and budget reporting teams, while the Technology Services organization maintained a $2.275 million annual General Fund technology budget, a 10 year $40 million Tax Plan, and a $2.5 million Federal Communications Commission E Rate budget. CSI Harris GEMS was operated as the district financial management backbone, covering Financial Management Systems and the Human Resource and Payroll Management systems, with the Harris Payroll Portal Employee Self Service Portal administered to provide employee access. Operational responsibilities included software installation, upgrades, patching, testing, technical support, and database administration of Microsoft SQL Server 2016 databases. The team also administered Loris Technologies FileNexus document management, configured and supported Unisys EOM and SecureCheck Pro, and conducted data conversion from third party applications into the CSI Harris GEMS environment. Integrations and operational workflows explicitly included conversion of EPES and School Accounts Software data and 1099NEC information into the district ERP, creation of IRS electronic 1099Misc and 1099NEC files and direct IRS submission, and generation and submission of the Annual Financial Reporting AFR file to the Louisiana Department of Education. The implementation included disaster recovery for the Financial Management Systems, Human Resource and Payroll Management systems, and virtual servers at a disaster recovery site, with annual disaster recovery plan testing and documentation maintained for audit purposes. Governance and process responsibilities tied to the CSI Harris GEMS deployment included Technology Services participation in creating reviewing and scoring Requests for Proposals, reviewing technology purchases for compliance with State of Louisiana procurement laws, and ensuring account coding aligned to the Louisiana Accounting and Uniform Governmental Handbook LAUGH Guide. The technology team produced budget reporting and status updates for the Chief Technology Officer and prepared Technology Tax Plan expense reports for the Tax Plan committee, while also executing year end finance close processes and 1099 processing workflows. | |
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Government | 6270 | $1.5B | United States | Constellation Software Inc. | CSI Harris GEMS | Government ERP | 2009 | n/a |
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