List of CSI Identity Verification Solutions Customers
Paducah, 42001, KY,
United States
Since 2010, our global team of researchers has been studying CSI Identity Verification Solutions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSI Identity Verification Solutions for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSI Identity Verification Solutions for Identity and Access Management (IAM) include: HomeStreet, Inc., a United States based Banking and Financial Services organisation with 920 employees and revenues of $254.0 million, Farmers National Bank of Canfield, a United States based Banking and Financial Services organisation with 682 employees and revenues of $170.0 million, Alliance Bank, IN, a United States based Banking and Financial Services organisation with 120 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using CSI Identity Verification Solutions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the IaaS software purchases.
The CSI Identity Verification Solutions customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of IaaS software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alliance Bank, IN | Banking and Financial Services | 120 | $15M | United States | CSI | CSI Identity Verification Solutions | Identity and Access Management (IAM) | 2014 | n/a |
In 2014, Alliance Bank implemented CSI Identity Verification Solutions in the Identity and Access Management (IAM) category as a website-based verification format. Alliance Bank deployed CSI Identity Verification Solutions to handle customer-facing identity verification workflows on its public website, and the narrative ties the company, the application, and the Identity and Access Management (IAM) category to online verification and onboarding functions.
The deployment focused on embedding CSI Identity Verification Solutions into web-based verification flows, implementing identity proofing and electronic verification checkpoints consistent with Identity and Access Management (IAM) practices. Configuration work emphasized verification format selection for customer entry points, with workflow orchestration to capture proofing outcomes and to drive downstream authentication or manual review decisions.
Operational scope centered on customer-facing retail banking processes, with the identity verification capability positioned to support online account opening, know your customer intake, and authentication flows across the bank's public site. Governance considerations included establishing verification format policies and operational workflows for compliance and operations teams to handle flagged verifications and manual exceptions while keeping CSI Identity Verification Solutions as the primary website verification mechanism.
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Farmers National Bank of Canfield | Banking and Financial Services | 682 | $170M | United States | CSI | CSI Identity Verification Solutions | Identity and Access Management (IAM) | 2019 | n/a |
In 2019, Farmers National Bank of Canfield implemented CSI Identity Verification Solutions, an Identity and Access Management (IAM) application, to strengthen customer identity verification and access controls across retail channels. The deployment targeted internet and mobile banking registration, debit card issuance, and back office document capture to centralize onboarding and authentication workflows within the bank's consumer banking operations.
Implementation focused on CSI Identity Verification Solutions’ identity verification and authentication workflows and incorporated CSI’s CenterDoc for document capture and processing. Configuration emphasized customer onboarding flows, real time registration for online and mobile banking, and instant debit card issuance capabilities, aligning Identity and Access Management (IAM) controls with customer-facing channels and operational document handling.
The rollout integrated CSI Identity Verification Solutions with the bank's internet and mobile banking channels to enable rapid user registration, Knight says 90 percent of the bank’s internet and mobile banking users were registered in the new systems within two to three days following implementation. The CenterDoc integration reduced manual scanning, saving five hours a week, and the instant debit card issuance capability delivered immediate positive reception from both customers and employees.
Measured adoption outcomes reported by the bank included a 23 percent boost in mobile app users four months after going live and high initial registration rates that supported operational adoption. The bank acknowledged conversion pain during cutover but assessed that the benefits from CSI Identity Verification Solutions and its integrated document and card issuance capabilities outweighed implementation disruption.
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HomeStreet, Inc. | Banking and Financial Services | 920 | $254M | United States | CSI | CSI Identity Verification Solutions | Identity and Access Management (IAM) | 2016 | n/a |
In 2016, HomeStreet, Inc. implemented CSI Identity Verification Solutions as part of its Identity and Access Management (IAM) controls and elected to upgrade to WatchDOG Elite in February 2016. The deployment was positioned to strengthen identity verification and personnel monitoring workflows across the bank.
The implementation focused on the WatchDOG Elite capabilities inside CSI Identity Verification Solutions, with configuration to support batch uploads and scheduled monitoring. Fifteen associates from Loan Servicing, Human Resources and Accounts Payable used Elite for batch uploads of personnel lists and for quarterly monitoring of personnel status, reflecting a functional scope centered on identity verification, access stewardship, and ongoing personnel attestations.
Architecturally the rollout emphasized centralized ingestion of personnel lists via batch upload workflows and automated monitoring routines, aligning CSI Identity Verification Solutions with typical Identity and Access Management (IAM) patterns such as verification pipelines and recurring compliance checks. The system was configured to operate across multiple business units, providing a single platform for identity validation and routine monitoring tasks rather than isolated point solutions.
Governance and operational ownership were assigned to the participating business units, with a cross functional team of 15 associates managing uploads and the quarterly monitoring cadence to ensure a seamless upgrade experience. Rollout activities prioritized continuity of personnel monitoring processes and establishing routines for regular list updates and verification within CSI Identity Verification Solutions.
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