List of Cursor Evi Customers
Gieben, 35398,
Germany
Since 2010, our global team of researchers has been studying Cursor Evi customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cursor Evi for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cursor Evi for Utilities Customer Care and Billing include: DB Energie GmbH, a Germany based Oil, Gas and Chemicals organisation with 1770 employees and revenues of $3.01 billion, WSW Energie & Wasser AG, a Germany based Oil, Gas and Chemicals organisation with 981 employees and revenues of $1.00 billion, LuxEnergie S.A., a Luxembourg based Utilities organisation with 100 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Cursor Evi, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Cursor Evi customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DB Energie GmbH | Oil, Gas and Chemicals | 1770 | $3.0B | Germany | Cursor Software AG | Cursor Evi | Utilities Customer Care and Billing | 2014 | n/a |
In 2014, DB Energie GmbH implemented Cursor Evi to support process management in its market roles for supplier and balancing group manager, addressing new legal requirements and to optimize and automate operational processes. The work was driven by the need to centralize control and orchestration for one of Deutsche Bahn AG's independent energy management portfolios.
Cursor Evi was deployed as the CRM component and central work platform, functioning as a control tool for end to end process coordination. The implementation emphasized customer relationship management, case handling, workflow orchestration, and role based work queues consistent with Utilities Customer Care and Billing capabilities, with Cursor Evi operating as the primary operational interface for transaction and exception handling.
The solution was integrated into a three product landscape, with BelVis from KISTERS providing enterprise data management for meter and master data tasks, and TTC Cosmos from Teleteam Concepts handling market communication and message exchange. Cursor Evi coordinated with these systems to align EDM, market messaging, and process status updates across supplier and balancing group manager functions.
Governance was restructured to use Cursor Evi as the single control point for process ownership and operational oversight, standardizing workflows and enabling automated process steps to support compliance with regulatory requirements. The implementation focused on embedding Cursor Evi into market operations workflows to create a controlled, auditable process environment for DB Energie GmbH.
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LuxEnergie S.A. | Utilities | 100 | $15M | Luxembourg | Cursor Software AG | Cursor Evi | Utilities Customer Care and Billing | 2012 | n/a |
In 2012 LuxEnergie S.A. implemented Cursor Evi as its Utilities Customer Care and Billing application to centralize contracting operations. Cursor Evi was configured to control all business processes in contracting, embedding automated workflows and company-wide uniform standards to enforce consistent transaction processing and quality controls.
Implementation focused on process automation and standardized contract handling, operationalizing contracting workflows across customer care and billing functions. Governance of the rollout was led by Klaus Grün, project manager at LuxEnergie SA, with enforcement of uniform standards and automated process rules. Outcomes reported included short processing times, high quality and cost reduction as a result of the automated processes and company-wide standards.
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WSW Energie & Wasser AG | Oil, Gas and Chemicals | 981 | $1.0B | Germany | Cursor Software AG | Cursor Evi | Utilities Customer Care and Billing | 2009 | n/a |
In 2009, WSW Energie & Wasser AG implemented Cursor Evi as its Utilities Customer Care and Billing application. The initial deployment targeted process optimization with EVI Jet in Geschäftskundenvertrieb und Kundenbetreuung, establishing Cursor Evi as the operational system for business customer sales and support.
The Cursor Evi implementation covered core modules for customer care, contract and tariff management, and billing calculation, with configuration focused on handling Sondervertragskunden and Tarifkunden processes. The deployment included dynamic integration of calculation routines and reporting logic inside Cursor Evi to support tariff modeling and recurring billing runs, aligning application configuration with utilities billing workflows.
Integrations were executed with SAP IS-U to manage special contract and tariff customer records, and with SAP BW for consolidated analytics and reporting. The solution also supported newsletter creation and dispatch through the WSW INFORMER channel, enabling marketing and customer communications to be coordinated with billing and customer care data, and ensuring data orchestration between Cursor Evi and SAP systems.
Governance changes accompanied the rollout, introducing structured contract approval workflows and operational ownership in sales, customer service, billing, and reporting teams. Process optimization in Geschäftskundenvertrieb und Kundenbetreuung was an explicit objective and outcome of the Cursor Evi program, with the implementation formalizing tariff approval controls and automated calculation handoffs to downstream reporting.
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