List of Cybozu Garoon Customers
Tokyo, 103-6027,
Japan
Since 2010, our global team of researchers has been studying Cybozu Garoon customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cybozu Garoon for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cybozu Garoon for Collaboration include: Hankyu Hanshin Holdings, a Japan based Manufacturing organisation with 22869 employees and revenues of $6.48 billion, Halows Co., a Japan based Retail organisation with 1233 employees and revenues of $1.44 billion, Hoshino Resorts, a Japan based Leisure and Hospitality organisation with 1600 employees and revenues of $160.0 million and many others.
Contact us if you need a completed and verified list of companies using Cybozu Garoon, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Halows Co. | Retail | 1233 | $1.4B | Japan | Cybozu | Cybozu Garoon | Collaboration | 2018 | Fujitsu |
In 2018, Halows Co. introduced the cloud version of Cybozu Garoon as its company-wide groupware. Cybozu Garoon was implemented as a Collaboration application to support internal communication, schedule sharing, and HR and administration processes across the head office and 106 stores in western Japan.
The deployment emphasized an internal-communications and portal role, with Cybozu Garoon configured for shared calendars, announcement publishing, and centralized schedule coordination. The implementation leveraged Collaboration capabilities to consolidate communication workflows and reduce fragmented point solutions.
Fujitsu Japan led the implementation, delivering the cloud deployment and integration design. Garoon was used alongside kintone for approvals, establishing a two-platform operational model where Garoon handled communications and portal functions and kintone managed approval workflows.
Operational scope covered HR and administration functions company-wide, spanning the head office and 106 retail sites in western Japan. The case study cites improved coordination and reduced system sprawl as the primary outcomes of the Cybozu Garoon deployment.
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Hankyu Hanshin Holdings | Manufacturing | 22869 | $6.5B | Japan | Cybozu | Cybozu Garoon | Collaboration | 2019 | n/a |
In 2019, Hankyu Hanshin Holdings selected Cybozu Garoon to unify disparate groupware across its group and to improve cross-company information sharing and security within Japan. The initiative used the Collaboration platform to centralize scheduling and internal communications across roughly 12,000 group employees as part of a group-wide collaboration and scheduling initiative focused on internal communications and IT governance.
The implementation of Cybozu Garoon consolidated shared calendars and groupware functions into a centralized collaboration environment, with configuration work focused on role based access controls, shared scheduling, and internal announcement workflows. Deployment planning referenced an AWS based infrastructure for hosting and scalability, and the Garoon implementation included standard Collaboration capabilities for calendar, messaging, and group space management to support cross-company coordination.
Integrations implemented as part of the rollout included corporate single sign-on to align user access and streamline identity management, and the project established group IT governance for platform administration and rollout sequencing across companies in Japan. The stated outcomes emphasized improved cross-company information sharing and tighter security controls for internal communications, with governance and operational ownership centralized to sustain the Collaboration platform across the group.
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Hoshino Resorts | Leisure and Hospitality | 1600 | $160M | Japan | Cybozu | Cybozu Garoon | Collaboration | 2014 | n/a |
In 2014, Hoshino Resorts deployed Cybozu Garoon as a centralized information-sharing platform to support corporate communications across its resort network. The project positioned Cybozu Garoon within the Collaboration category and targeted internal communications and operational workflows across 33 resort locations and approximately 2,500 employees in Japan.
The implementation established Cybozu Garoon as the corporate portal and groupware layer, leveraging portal, announcement, and shared-schedule capabilities to standardize cross-site communications and team coordination. Functional focus areas included HR and operations workflows, with Garoon used for centralized information distribution and event scheduling while approval and operational application functionality was provisioned on kintone to streamline routine approvals and operational forms.
Operational coverage emphasized a centralized, cross-site deployment model that connected front-line resort staff and back-office teams, enabling consistent messaging and workflow orchestration across properties. Integrations were explicitly implemented between Cybozu Garoon and kintone, with kintone hosting custom approval and operational apps that handed off notifications and status updates to Garoon as the corporate portal.
Governance centered on consolidating internal communications under the Garoon portal and formalizing approval workflows on kintone, which reshaped how HR and operations managed requests and information flows. The case outcome reported improved information sharing and productivity gains after rollout, reflecting clearer operational workflows and more consistent cross-property communications.
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