List of Dell Managed Services Customers
Dell
1 Dell Way,
Round Rock, 78664, TX,
United States
Round Rock, 78664, TX,
United States
1 512-338-4400
Manufacturing
108000
$95.6B
Since 2010, our global team of researchers has been studying Dell Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dell Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dell Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP include: Worley Rosenberg, a Australia based Professional Services organisation with 40555 employees and revenues of $7.69 billion, City of Amarillo, TX, a United States based Government organisation with 2226 employees and revenues of $500.0 million, Jacob Sardini, a United Arab Emirates based Professional Services organisation with 29 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Dell Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Amarillo, TX | Government | 2226 | $500M | United States | Dell EMC | Dell Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2025 | n/a |
In 2025, the City of Amarillo, TX deployed Dell Managed Services across the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP categories to modernize citizen-facing services. The engagement focused on modernizing the municipal website and backend infrastructure while establishing managed operations for cloud, network, workplace communications, security, and AIOps capabilities.
Dell Managed Services included engagement by Dell Professional Services and the Dell AI Factory with NVIDIA, which built the GenAI digital assistant Emma. Emma was configured as a multilingual citizen self service capability to bridge language gaps and handle front-line inquiries, with conversational AI workflows and intent handling tailored to municipal queries.
The technical footprint combined managed cloud infrastructure and managed network operations, workplace and communications management, security managed services, and AIOps monitoring to provide end-to-end operational coverage. Operational scope emphasized citywide citizen engagement and municipal departments, with Emma integrated into the modernized website and backend infrastructure to surface information and route service requests into city workflows.
Emma went live in 2025 handling roughly 280 citizen inquiries per day and achieving a 98% approval rating, with projected annual savings of $1.8M after Dell helped modernize the website and backend infrastructure. Governance and rollout were executed through Dell Professional Services with staged production activation and ongoing service management under Dell Managed Services, including AIOps-based monitoring and incident response to sustain the citizen-facing services.
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Jacob Sardini | Professional Services | 29 | $3M | United Arab Emirates | Dell EMC | Dell Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2024 | n/a |
In 2024 PureHealth engaged Dell Professional Services to deploy Dell Managed Services across a healthcare operations profile in the United Arab Emirates, using a combined delivery model aligned to the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP application categories. The engagement centered on a Dell Powered Security Operations Center designed to secure patient data while enabling AI driven healthcare initiatives and operational continuity across clinical and administrative functions.
The implementation of Dell Managed Services included SOC engineering for high throughput event ingestion, AIOps driven event correlation and alerting, continuous threat detection and incident response workflows, and infrastructure and network monitoring typical of an Infrastructure & Network MSP engagement. Workplace and communications controls were provisioned to protect endpoints and sensitive communications, and Security MSP capabilities were configured to support 24 by 7 monitoring, threat hunting, and triage processes.
The SOC is jointly managed with Dell Professional Services and is instrumented to support AI driven diagnostic pipelines and administrative automation, explicitly securing data flows that enable GenAI diagnostics. Operational coverage is within the United Arab Emirates and spans healthcare IT systems and patient data repositories, with reported handling of more than 100,000 security events per second and up to 500 incidents per day, demonstrating the scale of event processing and incident management in production.
Governance was established as a joint operational model between PureHealth and Dell Professional Services, with defined incident handling playbooks, escalation paths and continuous monitoring responsibilities. Reported outcomes include improved cyber resilience and enabling safe deployment of GenAI diagnostics and administrative automation, as enabled by the Dell Managed Services SOC and accompanying AIOps capabilities.
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Worley Rosenberg | Professional Services | 40555 | $7.7B | Australia | Dell EMC | Dell Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP | 2024 | World Wide Technology |
In 2024 Worley Rosenberg engaged Dell Managed Services to deploy an on-premises Dell AI Factory in Australia under a Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP,AIOps MSP engagement. Dell Professional Services, together with NVIDIA and system integrator World Wide Technology, designed and delivered the environment to accelerate GenAI and ML use cases for engineering and sustainability workflows.
The implementation centered on Dell AI Factory modules and ongoing Dell Managed Services residency, combining infrastructure provisioning, GPU-accelerated compute, platform orchestration, and managed operations. Functional capabilities implemented include model training and inference pipelines for engineering datasets, AIOps instrumentation for operational monitoring, and workplace and communications support to integrate AI outputs into engineering workflows.
Architecturally the solution was delivered as an on-premises deployment to meet data residency and performance requirements, integrating NVIDIA accelerators and Dell infrastructure components as part of the compute and storage fabric. World Wide Technology participated as the SI, supporting design and delivery, while Dell Managed Services provides the operational residency to run, scale, and secure the platform across infrastructure and network domains.
Governance and operationalization were structured around a managed services residency model, with Dell Managed Services responsible for day to day platform operations, capacity management, and security monitoring under the Security MSP and AIOps MSP capabilities. The arrangement was intended to shorten time to value and improve infrastructure scalability for Worley Rosenberg, while specifically enabling engineering and sustainability business functions to operationalize GenAI and ML workflows.
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FAQ - APPS RUN THE WORLD Dell Managed Services Coverage
Dell Managed Services is a Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP solution from Dell EMC.
Companies worldwide use Dell Managed Services, from small firms to large enterprises across 21+ industries.
Organizations such as Worley Rosenberg, City of Amarillo, TX and Jacob Sardini are recorded users of
Dell Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP.
Companies using Dell Managed Services are most concentrated in Professional Services and Government, with adoption spanning over 21 industries.
Companies using Dell Managed Services are most concentrated in Australia, United States and United Arab Emirates, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Dell Managed Services across Americas, EMEA, and APAC.
Companies using Dell Managed Services range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Dell Managed Services include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Dell Managed Services customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP.