List of Descartes Foreign Trade Zone Customers
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Since 2010, our global team of researchers has been studying Descartes Foreign Trade Zone customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Descartes Foreign Trade Zone for Global Trade Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Descartes Foreign Trade Zone for Global Trade Management include: Audio-Technica, a United States based Retail organisation with 300 employees and revenues of $80.0 million, MD Logistics, Inc., a United States based Distribution organisation with 210 employees and revenues of $80.0 million, Automated Logistics Systems, a United States based Transportation organisation with 230 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Descartes Foreign Trade Zone, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Descartes Foreign Trade Zone customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Audio-Technica | Retail | 300 | $80M | United States | Descartes Systems | Descartes Foreign Trade Zone | Global Trade Management | 2021 | n/a |
In 2021 Audio-Technica implemented Descartes Foreign Trade Zone, deploying a Global Trade Management solution to operate its U.S. warehouse as an FTZ and address customs and warehousing process requirements. The deployment was scoped to U.S. customs and regulatory compliance for inbound and outbound flows, with a primary commercial focus on exports to the Americas.
The Descartes Foreign Trade Zone implementation was configured to manage FTZ inventory flows and customs filing workflows aligned to FTZ procedures, using category-standard capabilities for FTZ zone control, duty deferral and bond handling. Configuration emphasized warehouse-side orchestration and automated customs documentation to accelerate import handling while keeping FTZ inventory visibility within operational warehouse controls.
Operational coverage targeted Audio-Technica’s U.S. warehouse operations and involved customs compliance, warehousing and supply chain teams, and export processing for the Americas. The implementation was applied at the site level to route eligible goods into the FTZ for onward export or domestic entry as needed, maintaining compliance with U.S. FTZ regulatory requirements.
Governance shifted toward centralized customs compliance and FTZ workflow controls, with new procedures to route entries and filings through the FTZ processes managed by Descartes Foreign Trade Zone. As reported in Descartes’ customer announcement, the deployment delivered faster customs clearance, reduced filing costs and the ability to avoid duties on exports to the Americas, while improving import handling and realizing duty savings.
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Automated Logistics Systems | Transportation | 230 | $35M | United States | Descartes Systems | Descartes Foreign Trade Zone | Global Trade Management | 2024 | n/a |
In 2024, Automated Logistics Systems implemented Descartes Foreign Trade Zone for its Jackson, Michigan FTZ. The deployment targeted customs and regulatory compliance and warehousing operations in the U.S. Midwest, positioning Descartes Foreign Trade Zone as the Global Trade Management application to automate customs filing and digitize back office FTZ operations.
Configuration work focused on automated customs filing workflows, electronic recordkeeping for FTZ inventory, and shipment visibility capabilities. The implementation emphasized accelerating customs clearance and supporting duty deferral processing to allow ALS to defer many import duties while goods remain in the FTZ.
Operational scope covered the Jackson, Michigan FTZ and adjacent Midwest warehouse operations, impacting customs, operations, and customer service functions. The solution enabled electronic submissions to U.S. customs authorities and replaced manual paperwork with digitized FTZ transaction records, improving traceability and visibility for customer shipments.
Governance and process changes concentrated on standardizing FTZ procedures, centralizing compliance controls within Descartes Foreign Trade Zone, and shifting back office workflows to digital case and record management. The deployment reportedly improved FTZ service delivery and shipment visibility for Automated Logistics Systems customers, while supporting faster customs clearance and the deferral of import duties.
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MD Logistics, Inc. | Distribution | 210 | $80M | United States | Descartes Systems | Descartes Foreign Trade Zone | Global Trade Management | 2011 | n/a |
In 2011, MD Logistics, Inc. implemented Descartes Foreign Trade Zone as part of its Global Trade Management capabilities to operate a fully compliant FTZ subzone and to offer FTZ management services to customers. The deployed application traces to QuestaWeb’s Foreign Trade Zone software, and after Descartes acquired QuestaWeb in 2021 MD Logistics is listed as a customer of the Descartes FTZ offering.
The implementation configured core Foreign Trade Zone controls for subzone operations, inventory visibility inside the zone, duty deferral workflows, and customs release orchestration. Configuration emphasized compliance validation and automated documentation for inbound and outbound transactions to support duty suspension and accelerated customs movements.
Integrations included linkage between FTZ controls and the company’s warehouse systems to enable duty deferral and faster customs movements through coordinated inventory staging, movement recording, and shipment manifesting. Operational scope centered on distribution and warehouse operations within MD Logistics, Inc., with the FTZ capability embedded into warehousing and customs-facing workflows.
Governance was structured around centralized FTZ management services and operational controls to support operator compliance and service delivery, with process changes to align warehouse procedures and customs documentation under the FTZ control model. The implementation explicitly aimed to enable duty deferral and faster customs movements as operational outcomes.
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