List of Descartes XPS Customers
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Since 2010, our global team of researchers has been studying Descartes XPS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Descartes XPS for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Descartes XPS for Shipping Management include: Cabot Creamery, a United States based Manufacturing organisation with 500 employees and revenues of $300.0 million, Aroma Retail, a United States based Retail organisation with 25 employees and revenues of $3.0 million, Alaska Guide Creations, a United States based Manufacturing organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Descartes XPS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Descartes XPS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alaska Guide Creations | Manufacturing | 10 | $2M | United States | Descartes Systems | Descartes XPS | Shipping Management | 2025 | n/a |
In 2025, Alaska Guide Creations implemented Descartes XPS. The deployment uses the Descartes XPS parcel shipping solution within the Shipping Management category to simplify ecommerce shipping tasks such as label printing, rate shopping and tracking, aligning tool selection with small scale, direct to consumer order flows.
The implementation centers on core Shipping Management capabilities, including multi carrier parcel processing, automated label generation, rate shopping and shipment tracking updates, configured to reduce manual shipping effort in fulfillment and operations. Descartes XPS is used to centralize parcel workflows for the company, applying standard parcel automation and carrier selection logic typical of the application class.
The customer reference on the XPS Ship site indicates production use across ecommerce fulfillment activities, and the implementation appears to leverage XPS multi carrier features and to integrate with the company ecommerce platform, likely Shopify, based on the cited testimonial. Governance and operational coverage focus on shipping and fulfillment teams, with configuration and process standardization intended to reduce manual effort in day to day parcel handling.
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Aroma Retail | Retail | 25 | $3M | United States | Descartes Systems | Descartes XPS | Shipping Management | 2025 | n/a |
In 2025, Aroma Retail deployed Descartes XPS to streamline ecommerce parcel shipping and to centralize rate-shopping across its US direct-to-consumer fulfillment operations. Aroma Retail implemented Descartes XPS as a Shipping Management platform to enable rapid scaling of order processing and to support a multi-carrier rate-shopping workflow for parcel shipments.
The implementation emphasized core Shipping Management capabilities, including automated rate-shopping, batch label printing, and shipment tracking. Descartes XPS was configured to import orders automatically from Shopify, enabling batch label generation and manifesting, and to surface carrier options during outbound processing to optimize cost and service selection.
Operational coverage focused on Aroma Retails ecommerce and fulfillment functions within the United States, moving the company from under 10 orders per day to roughly 200 to 300 orders per day during peak periods. The deployment consolidated shipping operations for ecommerce and fulfillment teams, standardized label and tracking workflows, and increased peak-season throughput through batch processing and streamlined order-to-shipment orchestration.
Governance changes included formalizing shipping workflow ownership within fulfillment, introducing rate-shopping rules and exception routing, and instrumenting tracking visibility for customer service. Outcomes reported with Descartes XPS include the stated ability to scale to 200 to 300 orders per day and measurable shipping cost reductions, along with improved peak-season throughput driven by Shopify integration and batch label printing.
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Cabot Creamery | Manufacturing | 500 | $300M | United States | Descartes Systems | Descartes XPS | Shipping Management | 2025 | n/a |
In 2025, Cabot Creamery implemented Descartes XPS to manage multi-carrier parcel shipping for its D2C and internal perishable shipments in the United States. The deployment used the Descartes XPS cloud shipping solution within the Shipping Management category to centralize parcel orchestration for temperature sensitive dairy and merchandise flows.
Cabot configured Descartes XPS to enforce carrier selection rules by shipment type, enabling the operations team to route merchandise via USPS and temperature sensitive cheese via FedEx. Functional capabilities implemented include automated order import, label generation and printing, shipment tracking, and carrier selection logic that supports parcel manifesting and rate informed carrier choice.
The cloud solution integrated with Shopify to automate order imports, label printing and tracking, creating a continuous fulfillment workflow from e-commerce checkout to shipped tracking events. Operational coverage focused on US D2C fulfillment and internal perishable shipments, impacting e-commerce, warehouse fulfillment and shipping operations.
Governance changes included codified carrier assignment rules and operational workflows that give the fulfillment team explicit control over shipment routing by product type, enabling time sensitive delivery handling. The implementation lowered shipping costs and improved fulfillment efficiency, while supporting time sensitive deliveries for perishable product shipments.
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