List of Deskcenter Management Suite Customers
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Since 2010, our global team of researchers has been studying Deskcenter Management Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Deskcenter Management Suite for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Deskcenter Management Suite for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management include: AOK Baden-Württemberg Germany, a Germany based Healthcare organisation with 10500 employees and revenues of $18.92 billion, Agaplesion, a Germany based Non Profit organisation with 19000 employees and revenues of $1.80 billion, Mondi Bad Rappenau, a Germany based Consumer Packaged Goods organisation with 2000 employees and revenues of $882.0 million, Geislinger, a Austria based Manufacturing organisation with 700 employees and revenues of $106.0 million, Salzburg University of Applied Sciences, a Austria based Education organisation with 418 employees and revenues of $74.0 million and many others.
Contact us if you need a completed and verified list of companies using Deskcenter Management Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agaplesion | Non Profit | 19000 | $1.8B | Germany | Deskcenter | Deskcenter Management Suite | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2015 | n/a |
In 2015, Agaplesion implemented Deskcenter Management Suite as its Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management solution. The deployment was provisioned across the AGAPLESION health group network, spanning over 100 institutions including 24 hospital locations and 35 residential and care homes, and is managed by Central Services IT.
Deskcenter Management Suite is used for inventory and license governance, covering around 14,000 systems and 2,200 components with a focus on devices running Windows operating systems. The implementation explicitly records specialised endpoints such as hand scanners used for medical requirements, multifunctional systems that require licences, and active network components. Configuration emphasizes automated discovery, software recognition, and license reconciliation workflows consistent with Software Asset Management and IT Asset Management practices.
Operational coverage includes IT operations and licence management across hospital IT, residential care site IT, and interconnected external partners, delivering consolidated inventory data to a central licence manager. Martin Klum, Licence Manager, Central Services IT, describes targeted use since 2015 and the ability to know exactly what is in use where. Deskcenter Management Suite provides the central data repository and tooling that AGAPLESION uses for compliance and asset transparency.
Governance is centralized under Central Services IT, with licence management processes instrumented through the Deskcenter Management Suite and operational workflows aligned to clinical and facility IT needs. Data availability is described as quick and comprehensive, supporting IT asset visibility across the group.
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AOK Baden-Württemberg Germany | Healthcare | 10500 | $18.9B | Germany | Deskcenter | Deskcenter Management Suite | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2019 | n/a |
In 2019, AOK Baden-Württemberg Germany implemented Deskcenter Management Suite for Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management to centralize IT asset visibility and operational control. The deployment narrative supplied by the vendor documents a focused rollout at AOK Bremen/Bremerhaven where the solution provides a single overview of systems, components, and assets and enables on-demand reporting for technical and compliance stakeholders.
Deskcenter Management Suite was configured to deliver consolidated inventory and reporting capabilities, giving operational teams a central dashboard for asset discovery and status. The project notes identify inventory normalization, automated report generation, and planned expansion to include software distribution and OS deployment modules as explicit functional elements of the implementation.
Operational coverage is described as supporting the Bremen and Bremerhaven sites with a six person IT team responsible for day to day IT operations and end user support, while also extending access to auditing and the data protection officer for compliance oversight. The implementation enabled rapid information access across departments, with Deskcenter Management Suite positioned as a common medium for IT administration and cross functional reporting.
Governance shifted toward centralized IT administration and standardized workflows, enabling faster incident response from individual workstations and consolidated data for auditors and privacy governance. The vendor case notes record that AOK intends to expand module usage and that the project has been supported by the Deskcenter team, describing improved work quality and anticipated time savings from forthcoming distribution and deployment capabilities.
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Engelbert Strauss & Co. | Distribution | 350 | $70M | Germany | Deskcenter | Deskcenter Management Suite | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2019 | n/a |
In 2019, Engelbert Strauss & Co. implemented Deskcenter Management Suite to provide a single central platform for IT operations and employee support. The deployment was sized to manage approximately 1,400 systems and approximately 1,600 components across multiple locations, giving the IT department a unified inventory and operational view that addressed prior tooling limitations.
Deskcenter Management Suite combines comprehensive IT asset management with a user helpdesk in one solution, and the implementation targets Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management. Configuration emphasized centralized discovery and inventory, lifecycle tracking, and license and SaaS subscription visibility, alongside an integrated helpdesk to coordinate requests and ticket handling.
Operational coverage focused on the IT department as the primary operator, with the platform supporting employee support activities and routine asset workflows across multiple sites. The installation consolidated asset information and helpdesk processes so that users can carry out specific activities independently while IT retains centralized control and oversight.
Governance changes centered on structured IT workflows and traceable documentation, the platform providing audit friendly records and process discipline. The implementation objective was to ensure documentation is useful and traceable and to enable structured workflows that improve how the IT organization supports business users.
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Manufacturing | 220 | $22M | Germany | Deskcenter | Deskcenter Management Suite | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2018 | n/a |
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Manufacturing | 700 | $106M | Austria | Deskcenter | Deskcenter Management Suite | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
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Consumer Packaged Goods | 2000 | $882M | Germany | Deskcenter | Deskcenter Management Suite | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2013 | n/a |
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Education | 418 | $74M | Austria | Deskcenter | Deskcenter Management Suite | Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management | 2017 | n/a |
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