List of Desku Customers
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United States
Since 2010, our global team of researchers has been studying Desku customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Desku for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Desku for Customer Support include: PC Consulting Asia Co, a Thailand based Professional Services organisation with 10 employees and revenues of $2.0 million, Wedding Celebrant Asia, a Thailand based Professional Services organisation with 10 employees and revenues of $2.0 million, Sipilpedia Academy, a Indonesia based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million, Leadclosure, a Singapore based Professional Services organisation with 10 employees and revenues of $1.0 million, Desku, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Desku, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Desku customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Desku | Professional Services | 10 | $1M | United States | Desku | Desku | Customer Support | 2022 | n/a |
In 2022, Desku deployed Desku on its website to provide Customer Support for a 10 employee professional services firm. The deployment focused on the website channel as the primary customer interaction layer and positioned Desku as the central tool for inbound support operations.
The implementation covered core Customer Support capabilities common to the category, including ticketing, live chat interactions, a customer knowledge base, and rule-based routing and automation configured for small team workflows. Operational governance emphasized simple triage rules, assignment policies, staged agent onboarding, and centralized message handling to align support processes with the companys compact organizational structure.
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Leadclosure | Professional Services | 10 | $1M | Singapore | Desku | Desku | Customer Support | 2022 | n/a |
Leadclosure implemented Desku in 2022 and is using Desku on their website as a cloud-hosted Customer Support application to manage web-originating customer inquiries. Desku is positioned to handle front-line support workflows for Leadclosure, enabling an integrated web widget experience that captures tickets and customer context directly from the company website.
The deployment emphasizes typical Customer Support capabilities, including ticketing and case management, a web-embedded support widget for real-time inquiry capture, a knowledge base for self-service content, and basic automation for routing and canned responses. Configuration appears proportionate to a 10 person professional services firm, with agent roles, tagging and workflow rules used to triage inbound requests and maintain response consistency across channels.
Operational coverage is focused on customer-facing functions, consolidating support activity through the Desku application on the website and channeling email and web interactions into a single system of record. Governance is likely lightweight and operationally driven, with centralized admin configuration and iterative agent onboarding to adjust workflows and response templates as support needs evolve.
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PC Consulting Asia Co | Professional Services | 10 | $2M | Thailand | Desku | Desku | Customer Support | 2022 | n/a |
In 2022, PC Consulting Asia Co deployed Desku as its Customer Support application on its website to centralize client inquiry capture and routing. The implementation embedded the Desku web widget into site pages to create a single intake point for tickets and live chats, reflecting a compact support model suitable for a 10 person professional services firm.
Configuration emphasized core Customer Support capabilities common to the category, including web chat for real time engagement, a lightweight ticketing queue for asynchronous issues, a centralized inbox for agent collaboration, and a customer-facing knowledge base to enable self service. Operational scope is client-facing support and service delivery, with simple queue ownership and role assignments to govern who triages and escalates requests, and ongoing use of Desku on the website as the primary support channel.
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Construction and Real Estate | 10 | $1M | Indonesia | Desku | Desku | Customer Support | 2022 | n/a |
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Professional Services | 10 | $2M | Thailand | Desku | Desku | Customer Support | 2022 | n/a |
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Buyer Intent: Companies Evaluating Desku
- New Zealand Defence Force, a New Zealand based Government organization with 15000 Employees
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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