List of Dialog Insight Customer Data Platform Customers
Quebec, G1P 2J7, QC,
Canada
Since 2010, our global team of researchers has been studying Dialog Insight Customer Data Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dialog Insight Customer Data Platform for Customer Data Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dialog Insight Customer Data Platform for Customer Data Platform include: ELeclerc, a France based Retail organisation with 94000 employees and revenues of $53.61 billion, Sépaq, a Canada based Leisure and Hospitality organisation with 700 employees and revenues of $100.0 million, Ose Canada, a Canada based Media organisation with 12 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Dialog Insight Customer Data Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dialog Insight Customer Data Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ELeclerc | Retail | 94000 | $53.6B | France | Dialog Insight | Dialog Insight Customer Data Platform | Customer Data Platform | 2023 | n/a |
In 2023, E. Leclerc implemented Dialog Insight Customer Data Platform to support distributed marketing across its national and local banners in France, centralizing customer data while enabling local execution of marketing and CRM activities. The Dialog Insight Customer Data Platform was positioned to provide a single customer repository and governance layer for multi-entity campaign orchestration across the group.
Implementation emphasized CDP capabilities together with distributed-marketing and automation features, leveraging shared templates, consolidated user profiles, and multi-entity campaign controls. Configuration focused on centralized campaign asset management, template sharing, segmentation and orchestration workflows, and role based access so local banner teams could personalize and activate campaigns within centrally governed frameworks.
Operational coverage spanned marketing and CRM functions across national and local banner organizations in France, consolidating customer identifiers and interaction histories into unified profiles inside Dialog Insight Customer Data Platform. The setup enabled coordinated segmentation and synchronized campaign activation across entities, reflecting a hub and spoke model of central governance with local execution.
Governance and workflow restructuring included centralized control of templates and campaign parameters alongside delegated local execution rights, using multi-entity campaign controls and shared user profiles to balance consistency and local relevance. Outcomes reported by the case study included KPI improvements, specifically a reported four times industry click rate.
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Ose Canada | Media | 12 | $1M | Canada | Dialog Insight | Dialog Insight Customer Data Platform | Customer Data Platform | 2023 | n/a |
In 2023 Ose Canada implemented Dialog Insight Customer Data Platform to centralize behavioral data from its website and to support CRM and marketing for venues across the Québec City region. The deployment used Dialog Insight Customer Data Platform as the primary application for audience-level data aggregation and campaign orchestration, aligning the software with the company’s marketing and CRM functions.
The implementation leveraged Dialog Insight Customer Data Platform’s CDP and marketing automation modules to enable centralized behavioral profiles, automated imports of web activity, and content recommendation workflows. Configuration focused on audience segmentation, template-driven personalized newsletters, and schedule-driven communications to support recurring venue campaigns.
Operational coverage included the company’s marketing and CRM activities for multiple venues in the Québec City region, with automated data flows from the website into the Dialog Insight Customer Data Platform and downstream activation through email automation. The rollout emphasized repeatable workflows for scheduled sends and dynamic content selection, embedding content recommendation processes into campaign rules.
Shortly after launch Ose Canada reported campaign performance outcomes documented in the case study, including 50% open rates and approximately 14% average click through rate, achieved through the centralized behavioral data and automated personalization enabled by Dialog Insight Customer Data Platform.
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Sépaq | Leisure and Hospitality | 700 | $100M | Canada | Dialog Insight | Dialog Insight Customer Data Platform | Customer Data Platform | 2023 | n/a |
In 2023, Sépaq implemented Dialog Insight Customer Data Platform to centralize customer data and deploy personalized automated marketing and post purchase follow ups across Québec. The initiative used the Customer Data Platform to unify customer profiles and orchestrate CRM and marketing communications across regional teams.
The Dialog Insight Customer Data Platform combined Customer Data Platform capability with marketing automation modules to create unified profiles, automated scenarios, and personalized communications. Deployment emphasized a centralized customer data repository and an orchestration layer that triggers segmentation based campaigns, profile unification, and scenario-based automation consistent with Customer Data Platform functional workflows.
Operational scope covered CRM and marketing functions across Québec, with governance focused on profile hygiene, scenario lifecycle management, and campaign orchestration to standardize automated marketing and post purchase workflows. The program produced a reported 2× increase in conversion rate.
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