List of Digicel MyCash Customers
Kingston, n/a,
Jamaica
Since 2010, our global team of researchers has been studying Digicel MyCash customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Digicel MyCash for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Digicel MyCash for Payment Processing include: Samoa Water Authority, a Samoa based Government organisation with 299 employees and revenues of $30.0 million, Frankie, a Samoa based Retail organisation with 800 employees and revenues of $25.0 million, South Sea Cruises Fiji, a Fiji based Leisure and Hospitality organisation with 300 employees and revenues of $25.0 million, Superstore Fiji, a Fiji based Retail organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Digicel MyCash, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Digicel MyCash customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Frankie | Retail | 800 | $25M | Samoa | Digicel | Digicel MyCash | Payment Processing | 2023 | n/a |
In 2023, Frankie Supermarket implemented Digicel MyCash to enable a Scan and Pay mobile wallet checkout experience for in-store grocery purchases. The deployment targeted Samoa retail payments at Frankie tills and concentrated on Payment Processing for point of sale interactions and consumer mobile checkout.
The implementation configured Digicel MyCash mobile-wallet checkout capabilities including QR code scan and pay workflows and mobile payment authorization, aligning mobile POS interactions with existing till operations. The rollout incorporated promotional mechanisms to drive consumer enrollment and adoption, with checkout-triggered offers and in-app enrollment flows to simplify onboarding to Digicel MyCash.
Digicel Samoa partnered with Frankie Supermarket to operationalize the solution, integrating Digicel MyCash at point of sale terminals and coordinating in-store promotions and messaging to increase convenience at Frankie tills. The scope was focused on Samoa retail payments and in-store grocery checkout, improving cashless payments in retail through a targeted mobile-wallet payment experience.
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Samoa Water Authority | Government | 299 | $30M | Samoa | Digicel | Digicel MyCash | Payment Processing | 2022 | n/a |
In 2022 Samoa Water Authority implemented Digicel MyCash for Payment Processing in its billing and finance operations. The deployment of Digicel MyCash was incorporated through the Daffron e-bill module to provide electronic payment acceptance for the Authority's water service customers.
The Daffron e-bill module enables customers to view bills online and to make payments using Visa, Mastercard, Digicel MyCash, and Vodafone M-Tala. Functionally the work focused on online bill presentment, electronic payment processing, and reconciliation workflows that tie customer payments into the billing and collections function.
Architecturally the implementation sits alongside the Authority's broader move to cloud based technologies, including Office 365, SharePoint and Teams, which centralized collaboration and data organisation. The integrated payment flow aligns customer service, billing and finance workflows and covers the Authority's operations serving Upolu and Savaii.
Governance activity emphasized centralizing billing operations and standardizing collections processes while improving data security and information sharing through cloud adoption. The Authority also reported a Net Loss of $6.67m in its reporting, a corporate financial outcome noted separately from the Payment Processing implementation.
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South Sea Cruises Fiji | Leisure and Hospitality | 300 | $25M | Fiji | Digicel | Digicel MyCash | Payment Processing | 2024 | n/a |
South Sea Cruises Fiji implemented Digicel MyCash in 2024 to enable Payment Processing for onboard ticketing and kiosk sales across its Fiji vessels. The rollout accompanied a company cashless policy, accepting mobile wallets including Digicel MyCash to enable electronic payments on passenger services. This implementation impacts payments and finance for tourism operations in Fiji and was introduced to improve onboard transaction convenience and reliability.
Implementation work centered on configuring Digicel MyCash to support mobile wallet acceptance at point of sale kiosks and ticketing terminals, transaction capture and settlement workflows, and finance reporting for reconciliation. Operational scope covered onboard point of sale workflows across the vessel fleet, with governance changes to payment policy, cashier workflows and finance reconciliation processes to centralize electronic receipt handling and standardize Payment Processing controls.
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Retail | 30 | $3M | Fiji | Digicel | Digicel MyCash | Payment Processing | 2025 | n/a |
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Buyer Intent: Companies Evaluating Digicel MyCash
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