List of Diligent Vault Platform Customers
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Since 2010, our global team of researchers has been studying Diligent Vault Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Diligent Vault Platform for Whistleblowing Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Diligent Vault Platform for Whistleblowing Management include: OVO Energy, a United Kingdom based Utilities organisation with 5287 employees and revenues of $8.50 billion, TI Fluid Systems, a United Kingdom based Automotive organisation with 25600 employees and revenues of $3.36 billion, Kavak, a Mexico based Professional Services organisation with 4000 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Diligent Vault Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kavak | Professional Services | 4000 | $500M | Mexico | Diligent Corporation | Diligent Vault Platform | Whistleblowing Management | 2025 | n/a |
In 2025, Kavak deployed Diligent Vault Platform to support ethics and compliance and HR speak-up reporting across its Latin America operations, using the Diligent Vault Platform as its Whistleblowing Management solution. The deployment targeted employee-facing intake and reporting channels to surface multilingual options and improve transparency for regional workforces.
The implementation configured multilingual intake forms and pattern-based reporting to normalize and route reports in Spanish and Portuguese, and the Diligent Vault Platform was used to operationalize investigations and case management workflows inferred from the case study. Functional capabilities implemented include intake triage, automated pattern detection to prioritize and categorize submissions, and investigation case tracking to manage evidence, assignments, and resolution steps.
Kavak integrated the platform with onboarding processes to present speak-up options during new-hire onboarding, ensuring visibility of reporting channels from workforce entry. Operational coverage focused on Latin America and involved ethics and compliance and HR functions, with the platform handling cross-functional case handoffs and role-based access to investigative records.
Governance changes included standardized intake classifications and escalation playbooks to support consistent investigations and reviewer assignments, and rollout emphasized multilingual adoption and transparency. Reported outcomes included broad employee adoption across the region and improved reporting quality captured through the Diligent Vault Platform.
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OVO Energy | Utilities | 5287 | $8.5B | United Kingdom | Diligent Corporation | Diligent Vault Platform | Whistleblowing Management | 2025 | n/a |
In 2025, OVO Energy implemented Diligent Vault Platform for Whistleblowing Management across its UK operations to support ethics and compliance whistleblowing intake and case management. The deployment targeted HR and compliance functions to enable anonymous reporting and to ensure centralized, auditable investigations.
The implementation leveraged Diligent Vault Platform's case management and Resolution Hub capabilities to centralize recordkeeping and orchestrate investigation workflows. Configurations emphasized anonymous intake channels, structured case records, evidence tracking, audit logs, and role based access controls to preserve reporter confidentiality and separate investigative privileges.
Operational coverage focused on UK operations with compliance and HR teams using the platform for intake triage, case assignment, investigation notes, and closure documentation. Vault served as a single source of truth for investigations, supporting standardized escalation paths, oversight, and statutory auditability for internal governance.
The deployment strengthened trust while centralizing recordkeeping and streamlining investigations, delivering faster resolution and more granular insights as part of OVO Energy's ethics and compliance case management processes.
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TI Fluid Systems | Automotive | 25600 | $3.4B | United Kingdom | Diligent Corporation | Diligent Vault Platform | Whistleblowing Management | 2025 | n/a |
In 2025 TI Fluid Systems deployed Diligent Vault Platform for Whistleblowing Management to provide a mobile-first speak-up and reporting solution for its global workforce. The implementation targeted HR and compliance reporting across 28 countries and 107 facilities, positioning the Diligent Vault Platform as the intake and case intake front end for employee reporting and culture protection efforts.
The implementation leveraged Vault’s mobile reporting capabilities and the GoTogether™ collective-reporting feature to expand accessibility and reporting confidence. Functional capabilities configured included multilingual secure intake, mobile-native report submission workflows, collective-reporting orchestration through GoTogether™, and routed intake to HR and compliance reporting channels, aligning with standard whistleblowing management workflows for intake, triage, and case assignment.
Operational scope centered on HR and compliance teams supporting a distributed manufacturing and office footprint across 28 countries and 107 sites, with rollout emphasizing mobile adoption to reach shop floor and remote employees. Governance adjustments included centralized intake consolidation and routed reporting workflows to HR/compliance stakeholders, enabling consistent handling procedures and multilingual intake handling across jurisdictions.
Outcomes reported by the organization included broader reach into the global workforce, increased reporting confidence among employees, secure multilingual intake, and explicit aims to protect culture and increase psychological safety. The Diligent Vault Platform is described as the primary Whistleblowing Management solution for TI Fluid Systems, supporting ongoing speak-up and compliance reporting requirements.
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