List of Dito CRM Customers
Dito
Rua Levindo Lopes, 357,
Belo Horizonte, 30140-170,
Brazil
Belo Horizonte, 30140-170,
Brazil
55 31 3243-0438
Professional Services
100
$14M
Since 2010, our global team of researchers has been studying Dito CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dito CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dito CRM for CRM include: Marcyn Confeccoes, a Brazil based Manufacturing organisation with 500 employees and revenues of $140.0 million, FARM Rio, a Brazil based Retail organisation with 350 employees and revenues of $109.0 million, Bagaggio, a Brazil based Retail organisation with 850 employees and revenues of $80.0 million, Piticas Brazil, a Brazil based Retail organisation with 1200 employees and revenues of $60.0 million, WebContinental, a Brazil based Retail organisation with 400 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Dito CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dito CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bagaggio | Retail | 850 | $80M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
In 2023 Bagaggio implemented Dito CRM, deploying Dito CRM on its public website to capture customer interactions and centralize e commerce customer data within a CRM platform. The implementation positions the solution as the primary CRM for Bagaggio, aligning with retail customer lifecycle management and customer engagement use cases in the CRM category.
Configuration emphasized standard CRM capabilities common to the category, including customer profile unification, behavioral event capture, segmentation, campaign orchestration, and personalization workflows. These functional modules were organized to support targeted marketing campaigns and automated customer journeys, reflecting typical CRM configuration and orchestration patterns for retail e commerce.
Integration work centered on embedding Dito CRM with the Bagaggio website to stream site activity and purchase signals into unified customer records, using client side event instrumentation and server side APIs to feed behavioral data. Operational coverage focused on marketing and e commerce teams with access to consolidated customer profiles, and governance was structured around centralized campaign ownership and data governance controls for consent and profiling during rollout to online channels.
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Baw Clothing | Retail | 250 | $32M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
In 2023, Baw Clothing implemented Dito CRM on its public website as its CRM. Baw Clothing deployed Dito CRM to centralize customer profiles and orchestrate online customer engagement across storefront interactions.
The implementation emphasized CRM capabilities such as profile unification, behavioral event capture, segmentation, and campaign orchestration, with configured automation for triggered campaigns and personalization across email and site content. Configuration work focused on mapping web events to customer attributes and building segment definitions to support lifecycle and retention workflows.
Technically the Dito CRM instance was instrumented on the website through client-side event tagging and API-based profile synchronization to maintain up-to-date customer records, and it operates as the primary customer data and engagement layer for marketing, e-commerce and customer service functions in Brazil. Governance was organized under marketing operations to manage campaign workflows and consented data handling, aligning operational processes with local privacy expectations.
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Dito | Professional Services | 100 | $14M | Brazil | Dito | Dito CRM | CRM | 2014 | n/a |
In 2014, Dito implemented Dito CRM in the CRM category and embedded Dito CRM on its public website to capture leads and manage customer engagement. The deployment is used by sales and marketing teams across the organization of approximately 100 employees, centralizing contact records, web-originated leads, and customer interaction histories. Dito CRM functions include contact and lead management, web form lead capture, engagement tracking, and campaign workflow consistent with CRM functional workflows.
Configuration focused on web integration and CRM administration, with rule based lead routing and structured follow up workflows to align front end capture with internal sales processes. Operational coverage spans the public facing website and internal CRM users, consolidating web sourced contacts into a single customer record for sales and marketing use. Governance is centered on centralized CRM administration and process alignment between marketing and sales, supporting consistent lead handling and contact data stewardship.
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FARM Rio | Retail | 350 | $109M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
In 2023, FARM Rio implemented Dito CRM to provide CRM capabilities directly on its public website. The deployment positions Dito CRM as the primary CRM platform for web-driven customer engagement for the Brazil-based retail brand.
Dito CRM was configured to centralize customer profiles and capture behavioral events from the site, enabling segmentation, campaign orchestration and personalized on-site content. Configuration emphasized profile unification, audience segmentation, lifecycle campaign flows and analytics instrumentation typical of CRM implementations. Automation focused on web-triggered journeys and dynamic audience evaluation aligned to the ecommerce user journey.
Operational scope centers on e-commerce and marketing functions, where the implementation supports customer engagement workflows initiated on the website. Governance was organized around marketing and e-commerce ownership with defined campaign approval and data stewardship processes to manage customer profile updates and consent. The implementation integrates Dito CRM with the public website to enable real-time personalization and campaign delivery while centralizing customer data for downstream engagement workflows.
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Freixenet Brazil | Consumer Packaged Goods | 120 | $30M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
In 2023 Freixenet Brazil implemented Dito CRM on its public website as the primary customer engagement touchpoint, integrating web-based lead capture and customer interaction tracking. The deployment is centered on embedding Dito CRM into website flows to capture first party behavioral data and to establish unified customer profiles for the Brazil market, reflecting the companys Consumer Packaged Goods operating context and a 120 employee scale.
Configuration work emphasized CRM-aligned capabilities, including web form capture, profile unification, customer segmentation, and campaign orchestration workflows typical of a CRM. Freixenet Brazil configured Dito CRM to support targeted marketing and customer lifecycle management, applying category-aligned automation for segmentation and message delivery within the application.
The implementation scope is explicitly web centric, with Dito CRM instrumented on the freixenet.com.br site for real time interaction capture and profile enrichment, and operational ownership placed with marketing and e-commerce teams. Integrations beyond the website are not specified, so the architecture focuses on browser-based tracking, server side form submission, and in-application segmentation and campaign modules.
Governance adjustments included establishing data capture standards, consent and opt in handling on the website, and operational workflows for lead routing and campaign scheduling managed through Dito CRM. The narrative centers on Freixenet Brazil using Dito CRM as a CRM to support marketing and customer engagement functions within Brazil, without additional third party system integrations disclosed.
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Retail | 450 | $40M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
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Manufacturing | 270 | $30M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
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Manufacturing | 500 | $140M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
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Consumer Packaged Goods | 50 | $20M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
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Retail | 1200 | $60M | Brazil | Dito | Dito CRM | CRM | 2023 | n/a |
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Buyer Intent: Companies Evaluating Dito CRM
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Dito CRM Coverage
Dito CRM is a CRM solution from Dito.
Companies worldwide use Dito CRM, from small firms to large enterprises across 21+ industries.
Organizations such as Marcyn Confeccoes, FARM Rio, Bagaggio, Piticas Brazil and WebContinental are recorded users of
Dito CRM for CRM.
Companies using Dito CRM are most concentrated in Manufacturing and Retail, with adoption spanning over 21 industries.
Companies using Dito CRM are most concentrated in Brazil, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Dito CRM across Americas, EMEA, and APAC.
Companies using Dito CRM range from small businesses with 0-100 employees - 18.18%, to mid-sized firms with 101-1,000 employees - 72.73%, large organizations with 1,001-10,000 employees - 9.09%, and global enterprises with 10,000+ employees - 0%.
Customers of Dito CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Dito CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.