List of Divine IT PrismDMS Customers
Dhaka, 1205,
Bangladesh
Since 2010, our global team of researchers has been studying Divine IT PrismDMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Divine IT PrismDMS for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Divine IT PrismDMS for Document Management include: Midland Bank Bangladesh, a Bangladesh based Banking and Financial Services organisation with 400 employees and revenues of $50.0 million, Bangladesh Bureau Of Statistics Bangladesh, a Bangladesh based Government organisation with 2488 employees and revenues of $34.0 million and many others.
Contact us if you need a completed and verified list of companies using Divine IT PrismDMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Divine IT PrismDMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bangladesh Bureau Of Statistics Bangladesh | Government | 2488 | $34M | Bangladesh | Divine IT | Divine IT PrismDMS | Document Management | 2024 | n/a |
In 2024 the Bangladesh Bureau Of Statistics Bangladesh engaged Divine IT in a joint venture with Bizzntec Ltd under an SVRS digital-platform contract to deliver mobile and web CAPI systems for household listing, birth, death and migration registers and dashboards. As part of the program Divine IT PrismDMS is being deployed as the Document Management component to manage long term records and archival workflows generated by national vital registration activities.
Divine IT PrismDMS implementation centers on standard Document Management capabilities, including document ingest and capture interfaces, metadata indexing and search, role based access controls, audit trails, and configurable retention and archival export. Configuration work is oriented around structured metadata schemas aligned to civil registration event types and secure storage tiers for permanent records, providing persistent document repositories tied to captured events.
The Document Management deployment is integrated with the SVRS mobile and web CAPI capture channels and with dashboards to ensure archived records are discoverable and to surface archival metadata to reporting layers. Operational scope covers national vital registration functions within the Bangladesh Bureau Of Statistics Bangladesh, and governance workstreams address records retention, access governance and audit processes to align capture to long term archival requirements under the SVRS contract.
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Midland Bank Bangladesh | Banking and Financial Services | 400 | $50M | Bangladesh | Divine IT | Divine IT PrismDMS | Document Management | 2023 | n/a |
In 2023 Midland Bank Bangladesh engaged Divine IT for customer service automation and document management, with Divine IT PrismDMS named as the Document Management application in the engagement alongside a confirmed ticketing deployment. Divine IT delivered PrismSTS to Midland Bank to automate customer service and complaint management, the PrismSTS rollout launched on November 12, 2023 and introduced structured ticketing for frontline operations.
PrismSTS implementation included modules for ticket routing, escalation workflows, turnaround time tracking and automated regulatory reporting to Bangladesh Bank, these capabilities were explicitly implemented as part of the November 12, 2023 deployment. Divine IT PrismDMS is inferred to provide complementary document management capabilities typical for the Document Management category, including capture, indexing, secure storage, retention controls and audit trail functionality to support complaints and customer record retention.
Operationally the confirmed PrismSTS deployment covered customer service and complaints processing workflows, and it generated automated reports to Bangladesh Bank as part of regulatory compliance reporting. It is inferred that Divine IT PrismDMS would be integrated with the ticketing layer to link case records to archived documents and to centralize evidence for audit and compliance, with usage focused on customer service, compliance and operations teams within Midland Bank Bangladesh.
Governance changes from the PrismSTS rollout included formalized escalation rules and automated regulatory reporting pipelines, these changes indicate a move toward systematized complaint handling and controls. Where PrismDMS usage is inferred rather than documented by the vendor, the narrative limits claims to category-aligned document and record management responsibilities that typically accompany ticketing deployments in banking environments.
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