List of DocuWare Invoice Processing Customers

DocuWare, a Ricoh Company

Planegger Str. 1,
Germering, 82110,
Germany

https://www.docuware.com/

49 89 894433-44

Professional Services

700

$130M

Since 2010, our global team of researchers has been studying DocuWare Invoice Processing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased DocuWare Invoice Processing for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using DocuWare Invoice Processing for AP Automation include: Cardinal Health, a United States based Healthcare organisation with 53084 employees and revenues of $222.58 billion, Samsonite USA, a United States based Retail organisation with 4500 employees and revenues of $1.30 billion, Kenco Group, a United States based Distribution organisation with 5000 employees and revenues of $1.00 billion, Buffalo Rock, a United States based Manufacturing organisation with 2500 employees and revenues of $550.0 million, Kowalski’s Markets, a United States based Retail organisation with 1000 employees and revenues of $250.0 million and many others.

Contact us if you need a completed and verified list of companies using DocuWare Invoice Processing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The DocuWare Invoice Processing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
10 Roads Express	Transportation	700	$130M	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2018	n/a	In 2018, 10 Roads Express implemented DocuWare Invoice Processing to address invoice workflow and document management across its accounts payable function. The rollout targeted AP Automation for accounts payable, accounts receivable touchpoints, and maintenance shop billing, with configuration focused on digitizing purchase order approvals and supplier invoice intake. DocuWare Invoice Processing was configured to capture invoices and work order documentation, apply optical character recognition for indexing, and enforce first level approval workflows for three maintenance shops. The implementation supported invoicing for purchase orders and supplies, recording pricing of parts and work orders for verification, and handling month end and year end invoice processing for fuel and DEF fluid. The DocuWare deployment integrated with Great Plains for order processing and invoicing control, and with TDS to record mileage entries used for IFTA fuel tax purposes. The solution also fed updates into the company maintenance manager system to log road service tickets, and extended operational coverage to maintenance shop clerks, fleet managers, drivers, and the accounting team. Operational governance centered on a centralized approval gate for purchase orders and a document retention and indexing model used by maintenance and accounting, with staff entering daily logs, tracking inventory at delivery and year end, and verifying DOT compliance and Indiana registrations. The configuration emphasized workflow-led processing, role based access for first level approvers, and cross functional document visibility between maintenance operations and finance.
AB Martin	Distribution	45	$4M	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2014	n/a	In 2014 A.B. Martin Roofing Supply implemented DocuWare Invoice Processing for AP Automation, deploying the solution on-premises to centralize purchasing and accounts payable operations. The deployment enrolled 19 DocuWare users who process over 400 documents per week and the system houses more than 20,000 invoices, 737 statements, and 3,911 packing lists while supporting company operations across 19 northeastern states. DocuWare Invoice Processing was configured to capture emailed invoices into a single repository and to scan paper invoices and packing slips, enabling full text search and quick retrieval. The implementation included document indexing, automated invoice routing to identified purchasers, task assignment for receipt verification, and an approval workflow that links vendor invoice, purchase order, and shipping documentation for three-way matching. The solution integrated directly with the companys Paradigm Accounting system and the accounts payable mailbox, moving inbound AP emails into DocuWare and reflecting payment status back into Paradigm. Integration logic identifies the responsible purchaser for each vendor and assigns approval tasks to Purchasing and Accounts Payable staff, consolidating invoice handling across purchasing, accounts payable, and supplier management functions. Zimmerman worked with DocuWares authorized partner on the installation and governance model established clear routing and verification responsibilities for purchasers, formalizing the invoice verification and approval process. Reported outcomes include faster invoice location and retrieval, cleaner AP processes, reduced time spent searching for documents, and plans to extend DocuWare operations to a trucking company and an additional wholesale business.
Buffalo Rock	Manufacturing	2500	$550M	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2018	n/a	In 2018 Buffalo Rock implemented DocuWare Invoice Processing as an AP Automation solution to address document imaging and invoice intake for its Accounts Payable team. The selection followed a review of five vendors, with Buffalo Rock choosing DocuWare based on functional fit for imaging, workflow, and integration requirements identified by the Document Imaging Department. The deployment emphasized core AP Automation capabilities, including automated document capture, OCR data extraction, metadata indexing, electronic archiving, and workflow-based invoice routing and approval. DocuWare Invoice Processing was configured to enforce invoice intake rules, automate initial data validation, and create electronic audit trails consistent with accounts payable processing practices. Integrations were implemented to connect DocuWare Invoice Processing with Buffalo Rock’s Oracle software for downstream posting and with Microsoft Outlook for email-based invoice ingestion and user notifications. Integration work focused on exchanging invoice header and line-data, preserving document links for the ERP posting process, and enabling approvers to receive and action invoices via Outlook-driven notifications. Governance and rollout were led by the Document Imaging Department, with Vincent Holmes identified as the department manager overseeing specification, vendor evaluation, and operational acceptance. The program centered on standardizing AP intake procedures, configuring workflow rules to match existing approval hierarchies, and establishing document retention and retrieval controls within the DocuWare Invoice Processing implementation.
	Construction and Real Estate	260	$30M	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2014	n/a
	Healthcare	53084	$222.6B	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2019	n/a
	Professional Services	100	$8M	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2018	n/a
	Distribution	5000	$1.0B	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2019	n/a
	Retail	1000	$250M	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2015	n/a
	Construction and Real Estate	250	$100M	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2013	n/a
	Manufacturing	10	$1M	United States	Docuware, a Ricoh Company	DocuWare Invoice Processing	AP Automation	2015	n/a

Showing 1 to 10 of 14 entries

Buyer Intent: Companies Evaluating DocuWare Invoice Processing

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating DocuWare Invoice Processing. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating DocuWare Invoice Processing for AP Automation include:

Tamiami Airport Business Association United States, a United States based Non Profit organization with 10 Employees

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