List of Domo.AI Chat Customers
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Since 2010, our global team of researchers has been studying Domo.AI Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Domo.AI Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Domo.AI Chat for Chatbots and Conversational AI include: GuideCX, a United States based Professional Services organisation with 80 employees and revenues of $8.0 million, Showpass, a Canada based Professional Services organisation with 50 employees and revenues of $5.0 million, Burbio, a United States based Professional Services organisation with 11 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Domo.AI Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Domo.AI Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Burbio | Professional Services | 11 | $2M | United States | Domo | Domo.AI Chat | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Burbio implemented Domo.AI Chat to add conversational analytics into its K–12 education data intelligence product. The deployment used Domo Everywhere to embed dashboards and AI powered tools so education stakeholders across the United States can ask contextual questions and receive actionable insights, positioning Domo.AI Chat inside the product experience under the Chatbots and Conversational AI category.
The implementation centers on embedded dashboards paired with conversational AI modules, providing AI Chat summarization of district level budgets, policies, and spending signals. Functional capabilities implemented include question and answer conversational workflows, automated summarization, alerting, and generation of scored opportunity signals at scale, alongside standard dashboard visualizations and data exploration features.
Operational coverage is explicitly K–12 education stakeholders across the United States, with workflows focused on district level budget and policy intelligence and spending signal analysis. The integration leverages Domo Everywhere embedding to present the Domo.AI Chat interface within Burbio’s existing product UI, centralizing analytics, conversational access, and alerts within the same embedded dashboards.
Governance and rollout were framed around embedding conversational access into product dashboards, maintaining the analytics and alerting surface within Burbio’s K–12 data product. The solution brings conversational AI and dashboard orchestration together, enabling users to surface summaries and scored signals from district level datasets through the Domo.AI Chat conversational layer.
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GuideCX | Professional Services | 80 | $8M | United States | Domo | Domo.AI Chat | Chatbots and Conversational AI | 2024 | n/a |
In 2024, GuideCX integrated Domo to deploy Domo.AI Chat, leveraging Chatbots and Conversational AI to provide self-serve analytics and improve visibility across customer onboarding workflows in the United States. The implementation targets customer success and onboarding teams, surfacing onboarding metrics and engagement indicators for faster operational decision making.
GuideCX centralized onboarding metrics inside the Domo platform and configured Domo.AI Chat to enable natural-language interrogation of those data assets, supporting ad hoc queries and structured dashboard exploration. Functional capabilities implemented include conversational querying of onboarding data, self-serve analytics for frontline users, and standardized metric definitions to ensure consistent answers to common onboarding questions.
Operational coverage is focused on customer success and onboarding functions across the United States, where the conversational layer provides direct access to onboarding metrics without intermediate BI requests. The partnership produced substantially faster data access, reported as approximately 10x faster, and the deployment shifted access to a self-serve model for onboarding teams while centralizing analytics in Domo.AI Chat.
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Showpass | Professional Services | 50 | $5M | Canada | Domo | Domo.AI Chat | Chatbots and Conversational AI | 2025 | n/a |
In 2025 Showpass implemented Domo.AI Chat, deploying a Chatbots and Conversational AI capability to embed real time analytics into its ticketing platform and to deliver conversational KPI access for clients across North America, Europe, and Australia. The implementation is intended to improve event and sales visibility and to surface finance, operations, and CRM adjacent analytics to both Showpass teams and its global customer base.
Domo.AI Chat is configured to operate as an AI Chat agent layer on top of the existing embedded analytics footprint, providing natural language answers to common questions and automated summaries of key performance indicators for executive and team updates. Functional capability focuses on conversational query handling, KPI summarization workflows, and contextualized report delivery, aligning typical Chatbots and Conversational AI features with Showpass use cases for event and sales reporting.
Deployment is embedded into the Showpass ticketing platform and exposed to client environments, integrating analytics outputs into sales and operations workflows and into CRM adjacent reporting streams without naming specific external systems. The operational scope covers Showpass internal stakeholders and downstream client users across multiple regions, with the conversational layer designed to surface the same standardized metrics to executives and operational teams.
Governance and rollout planning emphasize consistent KPI definitions and controlled data access to ensure the automated summaries and conversational responses deliver repeatable information to executive and team audiences. The program centers on using Domo.AI Chat to automate routine analytics consumption, while maintaining centralized governance over metric definitions and access for the global client base.
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