List of Dorsett CRMS Customers
Mount Barker, 5251, SA,
Australia
Since 2010, our global team of researchers has been studying Dorsett CRMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dorsett CRMS for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dorsett CRMS for Retail Management include: D&L Industries, a Philippines based Oil, Gas and Chemicals organisation with 987 employees and revenues of $30.0 million, Dorsett Retail Pty Ltd, a Australia based Retail organisation with 200 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using Dorsett CRMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Dorsett CRMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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D&L Industries | Oil, Gas and Chemicals | 987 | $30M | Philippines | Dorsett Retail Systems | Dorsett CRMS | Retail Management | 2013 | n/a |
In 2013 D&L Industries deployed Dorsett CRMS as a Retail Management application. The Dorsett CRMS deployment supported order processing, delivery scheduling, shipment consolidation and stock monitoring across Metro Manila, Luzon provinces, Visayas and Mindanao, reflecting operational coverage in both urban and regional sales territories. The system was used by Marketing and Sales staff to record daily sales transactions on Dorsett CRMS, and to capture Delivery Receipts, Invoices and Official Receipts for transmission to Accounting and Sales Representatives. Customer onboarding was formalized through Customer Information Sheets recorded in the system, and follow up workflows were used to track timely customer payments.
Dorsett CRMS implementation encompassed functional modules for order entry, delivery scheduling, shipment consolidation and warehouse stock monitoring, combined with document management for receipts and invoices and reporting capabilities for monthly sales reports to managers and sales representatives. Operational processes were standardized around recording and transmitting transaction documents, scheduling multi-region deliveries, and consolidating Visayas and Mindanao shipments, aligning Sales, Marketing, Warehouse and Accounting business functions. Governance measures included enforced customer data capture and a monthly reporting cadence to support ongoing sales operations, with frontline users executing order-to-cash activities inside the Retail Management application.
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Dorsett Retail Pty Ltd | Retail | 200 | $22M | Australia | Dorsett Retail Systems | Dorsett CRMS | Retail Management | 2014 | n/a |
In 2014, Dorsett Retail Pty Ltd implemented Dorsett CRMS, a Retail Management application tailored to the retail industry and acquired as the ERP backbone used throughout the company. Dorsett Retail Systems is the vendor based in Adelaide, South Australia, and Dorsett CRMS was provisioned company wide early in 2014 to consolidate core retail operations.
Dorsett CRMS was configured to support standard Retail Management workflows, including inventory management, merchandising and assortment planning, purchasing and supplier ordering, point of sale orchestration, customer account management, pricing and promotions, and transaction posting for finance. The implementation emphasized centralized master data for products and suppliers, and role-based access across store and head-office functions to standardize retail processes.
Architecturally the deployment functions as a central ERP backbone connecting store-level POS activity with head-office merchandising and finance processes, and it is described as the system used throughout the company. Typical integrations implemented or expected in this configuration include connectivity to POS terminals, supplier order channels, and accounting/finance ledgers to enable end-to-end retail transaction flows and replenishment orchestration.
Governance was organized around centralized process controls for merchandising, replenishment, and pricing, with change management focused on standard operating procedures for stores and the corporate office. The narrative positions Dorsett CRMS as the primary Retail Management platform for Dorsett Retail Pty Ltd, aligning merchandising, inventory, store operations, and finance under a single application.
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Buyer Intent: Companies Evaluating Dorsett CRMS
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