List of Doxee interactive experience Customers
Modena, 41123,
Italy
Since 2010, our global team of researchers has been studying Doxee interactive experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Doxee interactive experience for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Doxee interactive experience for Collaboration include: Enel Energia, a Italy based Utilities organisation with 61192 employees and revenues of $84.63 billion, Italian Post, a Italy based Distribution organisation with 119300 employees and revenues of $26.71 billion and many others.
Contact us if you need a completed and verified list of companies using Doxee interactive experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Doxee interactive experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Enel Energia | Utilities | 61192 | $84.6B | Italy | Doxee | Doxee interactive experience | Collaboration | 2021 | n/a |
In 2021, Enel Energia deployed Doxee interactive experience to promote the transition from paper bills to web billing for customers in Italy. The implementation positioned Doxee interactive experience within the Collaboration category to drive personalized customer communications and enrollment into digital billing.
The deployment centered on Doxee Pvideo personalized interactive videos as the primary functional capability, configured to capture email addresses, surface contextual messaging, and embed call to action workflows that routed customers to web billing enrollment. Configuration emphasized content personalization, interaction tracking, and completion signaling to support follow up engagement.
Delivery was executed in collaboration with systems integrator Advalia, integrating the Doxee Pvideo content into Enel Energia email campaign orchestration and customer billing communication workflows. Operational scope targeted customer communications and billing functions across Enel Energia’s Italy customer base, using interaction events to inform downstream engagement processes.
Results reported in the Doxee utility industry write up include a 23 percent open rate, 80 percent completion rate, and approximately 33 percent click through on CTAs, framed as a Pvideo led initiative to boost digital billing adoption.
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Italian Post | Distribution | 119300 | $26.7B | Italy | Doxee | Doxee interactive experience | Collaboration | 2025 | n/a |
In 2025, Italian Post deployed Doxee interactive experience in a Collaboration use case to support onboarding for its Libretto Smart savings product across Italy. The implementation targeted customer onboarding and communications workflows, and the program was executed across thousands of post offices as documented in the Doxee case study.
The deployment leveraged Doxee Pvideo capabilities to generate personalized onboarding videos with templated variable data for each customer, enabling automated creation and rendering of individualized content. Doxee interactive experience was configured to orchestrate delivery flows that embedded calls to action for IBAN association and guided self-service actions, using personalized video as the primary engagement asset.
Integration points named in the rollout included Postel as the document and communication partner, with delivery channels explicitly using email and SMS to reach customers and trigger self-service tasks. The campaign rollout approach described in the source tied centralized content generation to distributed execution at post office locations, ensuring consistent messaging while allowing personalized variants for individual customers.
Governance and operational changes focused on embedding personalized video into existing onboarding workflows, shifting portions of the Libretto Smart customer journey toward digital self-service initiated from communications. The case study documents the campaign rollout and outcomes, showing thousands of post offices deploying personalized video to drive IBAN association and customer self-service actions via email and SMS.
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