List of DrChrono RCM Customers
Orlando, 32801, FL,
United States
Since 2010, our global team of researchers has been studying DrChrono RCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DrChrono RCM for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DrChrono RCM for Revenue Cycle Management include: Modern Foot & Ankle, a United States based Healthcare organisation with 250 employees and revenues of $30.0 million, Integrated Musculoskeletal Care, a United States based Healthcare organisation with 65 employees and revenues of $12.0 million, New Day Therapy, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using DrChrono RCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DrChrono RCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Integrated Musculoskeletal Care | Healthcare | 65 | $12M | United States | DrChrono | DrChrono RCM | Revenue Cycle Management | 2019 | n/a |
In 2019, Integrated Musculoskeletal Care implemented DrChrono RCM and DrChrono EHR, going live in April 2019 to consolidate billing across clinics across multiple states that provide physical therapy and musculoskeletal services. DrChrono RCM is a Revenue Cycle Management application deployed to centralize claims processing and to handle bundled case rate billing across the organization.
The deployment emphasized claims management, clean claim workflows, accounts receivable tracking, and patient billing operations consistent with Revenue Cycle Management functional workflows. Configuration work focused on embedding bundled case rate billing logic and centralizing charge capture from the DrChrono EHR to create single source claim generation and adjudication preparation.
DrChrono RCM was integrated with the DrChrono EHR to streamline clinical to billing data flows and reduce manual charge reconciliation. Operational coverage included the company billing function serving clinics across multiple states, and governance changes centralized billing ownership while standardizing claim submission and denial management processes across sites.
The RCM engagement produced enterprise level outcomes, reporting a 99% average clean claim rate and approximately 14.8 days in accounts receivable in the January to March 2020 period, and it reduced internal billing overhead. Those results were reported following the April 2019 deployment and reflect consolidation of billing and standardized revenue cycle processes under DrChrono RCM.
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Modern Foot & Ankle | Healthcare | 250 | $30M | United States | DrChrono | DrChrono RCM | Revenue Cycle Management | 2017 | n/a |
In 2017, Modern Foot & Ankle implemented DrChrono RCM to support practice expansion and to streamline claims submission following a merger with All Podiatry Group. The deployment targeted Revenue Cycle Management as a centralized operational layer for billing and collections across the newly combined podiatry practices founded in 2017.
The implementation of DrChrono RCM focused on core RCM capabilities including electronic claims submission, automated claim scrubbing, denial management workflows, eligibility and benefits verification, patient statements and accounts receivable follow up. Configuration emphasized clean-claim validation and workflow automation to reduce manual rework and accelerate cash posting within the revenue cycle.
DrChrono RCM was integrated with the existing DrChrono EHR instance used by the clinics, enabling end to end clinical to billing data flow and electronic remittance advice posting. Operational coverage included the central billing office and front desk workflows across the Tampa Florida practice group, aligning clinical encounter capture with claims generation and AR workflows.
Governance changes formalized centralized billing rules, standardized claim submission procedures and a structured AR follow up cadence to support ongoing RCM operations. The practices reported faster payments, improved transparency, a clean-claim rate over 96 percent, reductions in AR to an average of approximately 21 days, and collection increases of 10 percent then 19 percent in the first two years after adoption of DrChrono RCM.
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New Day Therapy | Healthcare | 10 | $1M | United States | DrChrono | DrChrono RCM | Revenue Cycle Management | 2018 | n/a |
In 2018 New Day Therapy implemented DrChrono RCM to outsource medical billing for a small multi-clinician therapy practice in Parkersburg, West Virginia. The Revenue Cycle Management implementation centralized billing operations and established claim transparency between clinicians and administrative staff.
DrChrono RCM was configured to manage end to end revenue workflows including claims submission, remittance reporting, denial follow up and patient statement production, reflecting standard Revenue Cycle Management capabilities for small healthcare practices. Operational scope covered the practice billing function and clinicians, with the vendor-managed RCM service taking primary responsibility for claim tracking, cash posting and regular remittance reporting.
Governance centered on outsourcing core billing processes and instituting a cadence of remittance and claim-status reporting for clinical and administrative reviewers. By November 2019 New Day Therapy reported 100% of claims paid within 60 days and cited faster remittance reporting and improved financial stability as outcomes after adopting DrChrono RCM.
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