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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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List of DriveCentric Automation Hub Customers

DriveCentric
Location
335 Ridge Pointe Dr,
Carmel, 46032, IN,
United States
Website
https://www.drivecentric.com/
Phone
1 844-751-2355
Artw industry
Professional Services
Employee
150
Revenue
$17M

Since 2010, our global team of researchers has been studying DriveCentric Automation Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased DriveCentric Automation Hub for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using DriveCentric Automation Hub for Chatbots and Conversational AI include: BMW of Reading US, a United States based Automotive organisation with 50 employees and revenues of $40.0 million, Walser Automotive Group, a United States based Automotive organisation with 110 employees and revenues of $12.0 million, Capitol Auto, a United States based Automotive organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using DriveCentric Automation Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The DriveCentric Automation Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
BMW of Reading US Automotive 50 $40M United States DriveCentric DriveCentric Automation Hub Chatbots and Conversational AI 2023 n/a
In 2023, BMW of Reading US implemented DriveCentric Automation Hub together with DriveCentric CRM to handle website chat engagement. The deployment centers on DriveCentric Automation Hub operating in the Chatbots and Conversational AI category to scale initial lead engagement from the dealership website. The implementation used DriveCentric's Genius conversational AI capabilities within DriveCentric Automation Hub to automate initial responses, qualify inbound prospects, and triage inquiries into dealer workflows. Configuration tied conversational workflows to the DriveCentric CRM to capture lead records and to orchestrate routing into human-assisted queues, supporting an engagement center model that manages AI-advanced conversations and handoffs. Operational coverage targeted website chats across the Mid-Atlantic United States, aligning sales and customer service functions under a centralized engagement center model. Governance established routing rules and escalation points to control conversational flows and dealer follow up. Industry reporting links use of DriveCentric Automation Hub and the Genius conversational AI module to significantly higher engagement and streamlined dealer workflows.
Capitol Auto Automotive 10 $1M United States DriveCentric DriveCentric Automation Hub Chatbots and Conversational AI 2023 n/a
In 2023, Capitol Auto implemented DriveCentric Automation Hub, a Chatbots and Conversational AI application, to centralize CRM and automate lead follow-up across its Salem, Oregon dealerships. The deployment targeted BDC and sales processes to augment lead engagement workflows and standardize contact sequencing. DriveCentric Automation Hub was configured to operate as an AI BDC with conversational automation for initial contact, persistent follow-up sequences, and appointment outreach, and to centralize lead records into a single CRM instance. Configuration emphasized automated lead routing, scripted conversational prompts, and agent escalation paths to transfer conversations from bot to sales representatives. The implementation integrated lead capture workflows into Capitol Auto's CRM environment and was deployed across its Salem dealership sites, covering BDC and sales team operations. Operational scope consolidated incoming lead activity and synchronized contact histories to support timely rep handoffs. Governance changes included embedding automated conversational touchpoints into BDC workflows and establishing escalation rules for human follow-up. Capitol Auto reported higher lead-to-appointment conversion and more efficient representative workflows following the DriveCentric Automation Hub deployment.
Walser Automotive Group Automotive 110 $12M United States DriveCentric DriveCentric Automation Hub Chatbots and Conversational AI 2021 n/a
In 2021, Walser Automotive Group deployed DriveCentric Automation Hub under the Chatbots and Conversational AI category to standardize CRM-driven customer engagement across its dealerships. DriveCentric Automation Hub was provisioned as the group's CRM and engagement platform to automate lead response, follow-up and BDC workflows across Walser's dealerships in the Midwestern United States. The implementation leveraged DriveCentric Automation Hub conversational AI BDC capabilities to orchestrate automated contact attempts and persistent follow-up sequencing tied to dealer CRM records. Deployment architecture centralized engagement logic within the DriveCentric Automation Hub while operating against dealership-level CRM records, enabling consistent BDC workflows and sales handoffs across multiple sites. Functional modules implemented included automation for lead response and follow-up, AI conversational handling in the business development center, and CRM engagement sequencing to align outreach with sales processes. The DriveCentric case study credits the DriveCentric Automation Hub deployment with raising contact and engagement rates for the group.
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Buyer Intent: Companies Evaluating DriveCentric Automation Hub

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FAQ - APPS RUN THE WORLD DriveCentric Automation Hub Coverage

DriveCentric Automation Hub is a Chatbots and Conversational AI solution from DriveCentric.

Companies worldwide use DriveCentric Automation Hub, from small firms to large enterprises across 21+ industries.

Organizations such as BMW of Reading US, Walser Automotive Group and Capitol Auto are recorded users of DriveCentric Automation Hub for Chatbots and Conversational AI.

Companies using DriveCentric Automation Hub are most concentrated in Automotive, with adoption spanning over 21 industries.

Companies using DriveCentric Automation Hub are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DriveCentric Automation Hub across Americas, EMEA, and APAC.

Companies using DriveCentric Automation Hub range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of DriveCentric Automation Hub include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified DriveCentric Automation Hub customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.