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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of DriveCX Customer Experience Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Murphys Pharmacy Retail 10 $1M Canada DriveCX DriveCX Customer Experience Customer Experience 2024 n/a
In 2023, Murphys Pharmacy implemented DriveCX Customer Experience as a Customer Experience solution to capture real-time customer feedback at point-of-sale. The deployment emphasizes pharmacy CRM and retail operations across Prince Edward Island, Canada, with the DriveCX Customer Experience application instrumented at transaction touchpoints to support store-level engagement workflows. DriveCX Customer Experience was configured to deliver customer feedback capture, one-tap loyalty enrolments, and manager alerting, reflecting inferred module usage aligned to the vendor pharmacy solution. Functional capabilities implemented include point-of-sale feedback collection, streamlined loyalty enrollment flows and automated personalized come back offers for customers, enabling targeted retail CRM actions. Operational coverage focused on pharmacy CRM and retail operations across PEI, with store managers receiving alerts routed from the customer feedback stream to trigger local follow up and operational changes. The rollout centered on in-store point-of-sale instrumentation and CRM activation, integrating customer contact capture with loyalty enrollment and offer delivery workflows. The program’s stated objectives include increasing return visits and improving retail CRM and operations, using real-time feedback and personalized offers to drive customer reengagement. Governance emphasized manager alerts and operational response processes to close the feedback loop and support ongoing retail operations improvements.
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Buyer Intent: Companies Evaluating DriveCX Customer Experience

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FAQ - APPS RUN THE WORLD DriveCX Customer Experience Coverage

DriveCX Customer Experience is a Customer Experience solution from DriveCX.

Companies worldwide use DriveCX Customer Experience, from small firms to large enterprises across 21+ industries.

Organizations such as Murphys Pharmacy are recorded users of DriveCX Customer Experience for Customer Experience.

Companies using DriveCX Customer Experience are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using DriveCX Customer Experience are most concentrated in Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DriveCX Customer Experience across Americas, EMEA, and APAC.

Companies using DriveCX Customer Experience range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of DriveCX Customer Experience include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified DriveCX Customer Experience customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.