List of DriveCX Customer Experience Customers
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Canada
Since 2010, our global team of researchers has been studying DriveCX Customer Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DriveCX Customer Experience for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DriveCX Customer Experience for Customer Experience include: Murphys Pharmacy, a Canada based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using DriveCX Customer Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DriveCX Customer Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Murphys Pharmacy | Retail | 10 | $1M | Canada | DriveCX | DriveCX Customer Experience | Customer Experience | 2024 | n/a |
In 2023, Murphys Pharmacy implemented DriveCX Customer Experience as a Customer Experience solution to capture real-time customer feedback at point-of-sale. The deployment emphasizes pharmacy CRM and retail operations across Prince Edward Island, Canada, with the DriveCX Customer Experience application instrumented at transaction touchpoints to support store-level engagement workflows.
DriveCX Customer Experience was configured to deliver customer feedback capture, one-tap loyalty enrolments, and manager alerting, reflecting inferred module usage aligned to the vendor pharmacy solution. Functional capabilities implemented include point-of-sale feedback collection, streamlined loyalty enrollment flows and automated personalized come back offers for customers, enabling targeted retail CRM actions.
Operational coverage focused on pharmacy CRM and retail operations across PEI, with store managers receiving alerts routed from the customer feedback stream to trigger local follow up and operational changes. The rollout centered on in-store point-of-sale instrumentation and CRM activation, integrating customer contact capture with loyalty enrollment and offer delivery workflows.
The program’s stated objectives include increasing return visits and improving retail CRM and operations, using real-time feedback and personalized offers to drive customer reengagement. Governance emphasized manager alerts and operational response processes to close the feedback loop and support ongoing retail operations improvements.
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Buyer Intent: Companies Evaluating DriveCX Customer Experience
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