List of Easyway Customers
Ramat Gan, 5252270,
Israel
Since 2010, our global team of researchers has been studying Easyway customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Easyway for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Easyway for Generative AI Platforms include: Grand Hotel Des Sablettes Plage France, a France based Leisure and Hospitality organisation with 80 employees and revenues of $5.0 million, Dialoog Banyuwangi Hotel Indonesia, a Indonesia based Leisure and Hospitality organisation with 120 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Easyway, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Easyway customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dialoog Banyuwangi Hotel Indonesia | Leisure and Hospitality | 120 | $4M | Indonesia | Duve | Easyway | Generative AI Platforms | 2022 | n/a |
In 2022, Dialoog Banyuwangi Hotel implemented Easyway to provide 24/7 multilingual messaging and automated guest journeys. Dialoog Banyuwangi Hotel implemented Easyway as a Generative AI Platforms application for guest experience/CRM across its Asia region operations.
The deployment used Easyway's translation capabilities and personalized journey features to create automated guest communication workflows. Modules and configuration focused on multilingual conversational messaging, templated journey orchestration for pre-arrival and in-stay touchpoints, and personalized content delivery to support service requests and targeted upsell messaging.
Operational coverage centered on guest experience and front-desk functions at the Banyuwangi property, with the platform handling continuous messaging to reduce manual workload. Sales and guest services workflows were instrumented into the automated journeys to capture incremental revenue opportunities while aligning messaging to regional language profiles.
Governance was established around language profile configuration and journey template management as documented in the verified case study. The documented go-live outcomes included reduced operational costs, less front-desk workload, and increased incremental sales as reported in the implementation notes.
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Grand Hotel Des Sablettes Plage France | Leisure and Hospitality | 80 | $5M | France | Duve | Easyway | Generative AI Platforms | 2020 | n/a |
In 2020, Grand Hotel Des Sablettes Plage France implemented Easyway, a Generative AI Platforms application, to digitize in-room dining, guest messaging and upsell flows during the pandemic. The deployment targeted the single French Hilton property, applying smart messaging and automation to Food and Beverage operations and front-of-house guest services to reduce touchpoints and streamline ordering workflows.
Easyway was configured to support digital in-room menus, contactless ordering and automated upsell prompts integrated into guest messaging sequences, leveraging AI-driven guest communication patterns described in the vendor case. Functional capabilities implemented included guest messaging orchestration, in-room dining order workflow automation, and upsell flow configuration tied to F&B service windows and guest stay lifecycle events.
Operational scope remained at the property level, covering F&B operations, guest services and revenue-focused upsell activity, with rollout executed during pandemic operational changes. The hotel reports that the Easyway implementation increased overall income by more than 200% and materially reduced paper menu usage, outcomes the property attributes to the automated guest messaging and digital ordering experience.
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