List of ECHO Payments Platform Customers
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Since 2010, our global team of researchers has been studying ECHO Payments Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECHO Payments Platform for Payment Integrity from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECHO Payments Platform for Payment Integrity include: Independence Health Group, a United States based Insurance organisation with 14000 employees and revenues of $31.10 billion, EmblemHealth, a United States based Insurance organisation with 3000 employees and revenues of $1.00 billion, Amerihealth Caritas District Of Columbia, a United States based Insurance organisation with 150 employees and revenues of $1.00 billion, United Mine Workers of America Health and Retirement Funds, a United States based Insurance organisation with 200 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using ECHO Payments Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECHO Payments Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amerihealth Caritas District Of Columbia | Insurance | 150 | $1.0B | United States | Echo Health | ECHO Payments Platform | Payment Integrity | 2020 | n/a |
In 2020, AmeriHealth Caritas District Of Columbia implemented the ECHO Payments Platform to manage electronic provider disbursements. The ECHO Payments Platform is deployed as a Payment Integrity application delivering virtual credit cards VCC, electronic funds transfers EFT, and electronic remittance advices ERA through the ECHO provider portal in the District of Columbia, with configuration focused on provider-facing finance and payments workflows.
The implementation routes provider payments through the ECHO provider portal finance payments area and surfaces remittance detail to provider offices, with payments appearing on bank statements as 'PNC — ECHO'. Providers can enroll via ECHO to accelerate payment posting and to reduce paper remittances, changing provider enrollment and remittance delivery processes and concentrating operational impact on provider payments operations and claims billing teams.
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EmblemHealth | Insurance | 3000 | $1.0B | United States | Echo Health | ECHO Payments Platform | Payment Integrity | 2020 | n/a |
In 2020, EmblemHealth implemented ECHO Payments Platform to manage claims payments and remittances. The ECHO Payments Platform serves as the carrier's Payment Integrity solution, centralizing claims payment workflows for EmblemHealth's finance and payments functions.
Functional scope centers on claims payments and remittances, with consolidation of electronic funds transfer EFT and 835/ERA delivery for provider remittance processing. Configurations emphasized payment orchestration, remittance data processing and ERA mapping to claims, along with automated reconciliation of payment files against financial records. Enrollment management for provider EFT and automated remittance notifications were implemented to standardize operational flows consistent with Payment Integrity capabilities.
The arrangement is a partnership with PNC and Echo Health to handle claims payments and remittances CPR and to deliver consolidated EFT and 835/ERA to EmblemHealth's New York provider network. Operational coverage explicitly includes finance and payments teams and provider operations for New York providers, with provider enrollment and remittance distribution workflows aligned to the platform. Integrations are centered on the stated PNC Echo Health payment rails and remittance delivery channels.
EmblemHealth states the relationship has been in place since roughly 2020 and reports the arrangement simplified payments, increased payment speed and reduced processing costs in provider communications. Governance moved toward centralized payment processing and provider EFT enrollment oversight within finance and payments, supporting standardized remittance workflows. The implementation positions ECHO Payments Platform as core Payment Integrity infrastructure for claims payment orchestration in EmblemHealth's New York provider network.
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Independence Health Group | Insurance | 14000 | $31.1B | United States | Echo Health | ECHO Payments Platform | Payment Integrity | 2024 | n/a |
In 2024 Independence Blue Cross implemented the ECHO Payments Platform in the Payment Integrity category to process provider claim payments, capitation payments, EFT/ERA and remittances for its Philadelphia and southeastern Pennsylvania network. The implementation targeted the carrier's finance and payments operations, and the deployment was executed via PNC Bank's Claim Payments and Remittances service in coordination with Echo Health.
The ECHO Payments Platform configuration centralized payment rails to handle electronic funds transfers, electronic remittance advices, capitation disbursements and provider claim payments. Functional capabilities implemented included automated EFT/ERA delivery, remittance file transmission, payment file orchestration and provider reconciliation workflows consistent with Payment Integrity operations.
Integrations were explicit to PNC Bank's claim payment and remittance service and Echo Health as the payment platform vendor, with payment origination and remittance delivery flows routed through the PNC clearing channel. Operational coverage was focused on Independence Blue Cross's Philadelphia and southeastern Pennsylvania provider network, and business functions impacted included finance, payments operations and provider network reconciliation.
Governance and rollout concluded in January 2024 when the carrier completed the transition to PNC and Echo Health, consolidating payment rails to improve EFT/ERA delivery and streamline provider reconciliation. Implementation details emphasized centralized payment processing, standardized remittance formats and end to end reconciliation process changes within payments and finance teams.
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Insurance | 200 | $50M | United States | Echo Health | ECHO Payments Platform | Payment Integrity | 2021 | n/a |
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Buyer Intent: Companies Evaluating ECHO Payments Platform
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