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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of ECI EvolutionX Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
ACS Group Retail 280 $87M United Kingdom ECi Software Solutions ECI EvolutionX eCommerce 2021 n/a
In 2021, ACS Group deployed ECI EvolutionX to power its B2B ecommerce storefront in the United Kingdom. The ECI EvolutionX implementation is categorized as eCommerce and targeted the company's ecommerce and sales functions to centralize online order capture and customer account self-service, addressing B2B buying patterns and catalog-driven commerce. Configuration work focused on common eCommerce modules, including catalog and product information management, tiered pricing and promotions, B2B account management and self-service, and order capture through a unified checkout flow. ECI EvolutionX was configured to support storefront merchandising and catalog-driven workflows that align with standard order-management and fulfillment sequences. Operational scope encompassed ACS Group's sales and ecommerce teams within the UK market, and vendor-published testimonials identify the vendor relationship and platform reliability as key benefits. ECI customer reviews report improved online customer experience and vendor-supported growth outcomes for ACS Group, reinforcing the platform choice and ongoing vendor engagement.
EganReid Stationery Co.Ltd. Distribution 81 $20M United Kingdom ECi Software Solutions ECI EvolutionX eCommerce 2022 n/a
In 2022, EganReid Stationery Co.Ltd. deployed ECI EvolutionX to provide a B2B eCommerce channel for its United Kingdom distribution business. EganReid uses ECI EvolutionX for B2B ecommerce and reports that 25% of its B2B orders are now placed through its website, a shift that ECI materials associate with strong website adoption and a sales-focused ecommerce use case. ECI EvolutionX was configured to support core online sales capabilities common to eCommerce platforms, including web storefront catalog presentation, customer-specific pricing and ordering, online checkout and order capture, and customer account self-service. The deployment emphasizes B2B workflows and order capture automation, aligning the storefront with existing sales and order processing procedures within the organization. ECI materials reference EvolutionX integration patterns with ECI Horizon, so ERP integration with ECI Horizon is likely to handle order synchronization, inventory visibility and pricing updates between the web channel and back-office systems. Operational coverage is centered on the companys UK B2B sales and order management functions, with the web channel routing captured orders into existing operations and fulfillment processes. Governance and process changes focused on centralizing digital order capture and adjusting sales and customer service workflows to support online ordering, while the company reports operational efficiencies from increased website adoption. The narrative highlights ECI EvolutionX as the primary eCommerce application, linking EganReid Stationery Co.Ltd. ECI EvolutionX eCommerce to core sales and order management functions.
General Distribution Company Distribution 1400 $210M Saudi Arabia ECi Software Solutions ECI EvolutionX eCommerce 2023 n/a
In 2023, General Distribution Company implemented ECI EvolutionX to add a full-featured B2B ecommerce channel for its gas and welding distribution operations in the United States. The deployment used the ECI EvolutionX ecommerce module integrated with the company ERP, enabling enriched product data synchronization and real-time order exchange. The implementation architecture emphasized an ecommerce storefront, product catalog and pricing management, and ERP connectivity to support order processing and inventory visibility. Enriched product data was leveraged to improve B2B buying workflows and self-service ordering within the eCommerce channel. Operational scope concentrated on the United States gas and welding distribution business and impacted sales, customer service, and ecommerce operations by centralizing order capture and customer account management inside ECI EvolutionX. Governance and rollout focused on configuring EvolutionX ecommerce integrated with ERP for catalog, pricing, and order workflows and coordinating ERP mappings for SKUs and inventory, delivered via phased activation across customer segments. Module usage highlighted in vendor materials shows EvolutionX ecommerce integrated with ERP as the core ecommerce capability. Vendor-reported outcomes included a 100% increase in ecommerce revenue in one year and approximately 25% fewer incoming calls, as presented in the vendor case content.
Heatons Group Distribution 99 $35M United Kingdom ECi Software Solutions ECI EvolutionX eCommerce 2023 n/a
In 2023, Heatons Group implemented ECI EvolutionX B2B eCommerce in the United Kingdom to modernize its online sales channel. The deployment launched a new site carrying close to a quarter of a million products and targeted £25m in revenue. The ECI EvolutionX implementation concentrated on large catalog management and B2B storefront capabilities, configuring merchandising, customer account workflows and pricing rule configuration to support trade customers and a complex product assortment. Configuration work emphasized product catalog ingestion, category management and price rule orchestration to handle the near 250,000 SKU assortment within the eCommerce platform. The deployment integrated with ECI Horizon ERP to synchronize orders and pricing, implementing order and pricing sync flows described in vendor case material. Integration tied storefront order capture and price validation back to Horizon to maintain alignment between online pricing and ERP-managed order records. Operational scope centered on Heatons Group's UK online sales channel, impacting commerce, merchandising, pricing and order management functions. Governance focused on centralizing catalog and pricing control within ECI EvolutionX and enforcing consistent order workflows through the Horizon integration, with the site launch and the £25m revenue target recorded as explicit outcomes of the 2023 implementation.
Hein Electric Distribution 10 $1M United States ECi Software Solutions ECI EvolutionX eCommerce 2023 n/a
In 2023, Hein Electric implemented ECI EvolutionX to launch a modern B2B storefront, deploying an eCommerce solution for its distribution operations in the United States. The deployment prioritized improved online search and customer account self service to reduce manual order entry across sales and customer service functions. ECI EvolutionX ecommerce functionality was configured to support an online product catalog, advanced search, customer account management, and automated order capture workflows. Configuration emphasized surfacing account pricing and order history to customers and converting web transactions into structured order records for back office processing. EvolutionX was integrated with Hein Electric's ERP to synchronize orders and streamline order processing, a capability documented on the vendor case page. The integration centralized online order capture into existing fulfillment and accounting workflows, covering sales and customer service operations across the United States. Governance included enabling storefront access for B2B customers and aligning order intake procedures between ecommerce and ERP teams to reduce manual intervention. The vendor case reports measurable ecommerce growth from the ECI EvolutionX implementation, citing two times site traffic and two times order volume, alongside streamlined order processing via the ERP integration.
Distribution 50 $8M United States ECi Software Solutions ECI EvolutionX eCommerce 2022 n/a
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FAQ - APPS RUN THE WORLD ECI EvolutionX Coverage

ECI EvolutionX is a eCommerce solution from ECi Software Solutions.

Companies worldwide use ECI EvolutionX, from small firms to large enterprises across 21+ industries.

Organizations such as General Distribution Company, ACS Group, Heatons Group, EganReid Stationery Co.Ltd. and Oxygen Service Co are recorded users of ECI EvolutionX for eCommerce.

Companies using ECI EvolutionX are most concentrated in Distribution and Retail, with adoption spanning over 21 industries.

Companies using ECI EvolutionX are most concentrated in Saudi Arabia, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ECI EvolutionX across Americas, EMEA, and APAC.

Companies using ECI EvolutionX range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.

Customers of ECI EvolutionX include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ECI EvolutionX customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.